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Hampton Inn San Antonio Downtown (River Walk)

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Hampton Inn San Antonio Downtown (River Walk)
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728 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Pros: Easily walkable to the Riverwalk - even for a nine year old. 3 to 11 staff is super friendly. Overnight parking is only 15.00. Cons: Cobwebs and mold and rust in abundance. Day use parking for only a few hours is 15.00. Breakfast at 9am was empty or cold. Ugly housekeeping cart has been obstructing the walk space in... More 

Helpful?
Thank Terri N
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved our stay !! It was very well laid out and clean. Staff was very friendly, everyone greets you when they see you from the housekeeping to maintenance to the front desk. Loved the room layout and comfort of the beds. It is very easy access to the River Walk, mall, movie theater and more. We piggybacked on my husbands... More 

Helpful?
Thank TeamVon
Amherst, New York
1 review
5 of 5 stars Reviewed 1 week ago

Easy walk to the Alamo, Riverwalk and indoor mall. Friendly staff. Good variety of food to start day. Pool was a nice size to cool off in after sightseeing. I wouldn't hesitate to stay there again. My teenagers liked it too.

Review collected in partnership with Hampton

Helpful?
Thank Judith P
Chino, California, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was older but you could tell the staff worked very hard at keeping it clean. Every time we walked into the halls something was being done. Carpets were being cleaned, walls were being cleaned. On the weekend they need to supply more food as when we were there they had travel teams and the food ran out really... More 

Review collected in partnership with Hampton

Helpful?
Thank Lynn S
Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

As always the staff and hotel overcame my expectations. Everything from the beginning to the end was wonderful. Nothing less i could expect from the staff which was great as always. The breakfast was awesome!!!

Review collected in partnership with Hampton

Helpful?
Thank mariovK5544HD
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was told our parking would be free if we stayed outside of the gated parking area. We were parked in the hotel lot in front of the entrance and were still charged a parking fee. I called to find out what happened and was told I needed to speak to the manager. When I called back I was told... More 

Review collected in partnership with Hampton

Helpful?
1 Thank lizet_moreno
Ruben O, General Manager at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Dear lizeet_moreno We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about... More 

Odessa, United States
1 of 5 stars Reviewed 1 week ago

I will never place a foot inside this place ever again or would recommend any of you do so. this place is dirty, staff is rude and will definitely let you know with facial expressions how they feel when you ask for any assistance.

Review collected in partnership with Hampton

Helpful?
Thank Hector S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I saw a roach in the room which made me unpack everything to ensure we were not taking any home. I didn't like that we had to pay a 15.00 parking fee to park at this hotel. It was not in the best area right in front of a store that had drug heads walking around. I will never book... More 

Helpful?
1 Thank LaKeisha M
Ruben O, General Manager at Hampton Inn San Antonio Downtown (River Walk), responded to this review

Dear LaKeisha M I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. Thank you once again More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Conveniently located to the riverwalk. The staff was very helpful and nice. IF your staying just for the breakfast, stay somewhere else. The only good thing was the waffles and the lines were so long they weren't even worth the wait! The room was nice, housekeeping always kept our room replenished with towels and shampoo.

Review collected in partnership with Hampton

Helpful?
Thank tonyas814
Midland, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location walking distance from every thing. But my room smelled so bad and the carpet was sticky I wouldn't walking the carpet. I have stayed here several times with no problems. Really disappointed because of our room. No I won't ever stay here again.

Review collected in partnership with Hampton

Helpful?
1 Thank garreyc2016
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just 2 blocks from the River Walk, Rivercenter Mall,and the Henry B. Gonzalez Convention Center. Around the corner from the Alamo, the Hampton Inn San Antonio-Downtown (River Walk Area) is ten minutes from the San Antonio International Airport. Settle into a comfortable guest room with thoughtful amenities for work and relaxation. Enjoy free high-speed internet access, type away on the handy lap desk or curl up in front of the in-room TV. Start the day right with Hampton's free hot breakfast served daily from 6a to 10a. Stay connected on the lobby computer with free high-speed internet, fax and photocopying. Enjoy a workout in the fitness center or swim in the pool. ... more   less 

Additional Information about Hampton Inn San Antonio Downtown (River Walk)

Address: 414 Bowie Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $123 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio Downtown (River Walk) 2.5*
Number of rooms: 169
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Also Known As:
Hampton Inn San Antonio Downtown (River Walk) Hotel San Antonio
Hampton Inn Downtown San Antonio
San Antonio Hampton Inn
Hotel Style:
#54 Business Hotel in San Antonio
#70 Family Hotel in San Antonio
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