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Hampton Inn San Antonio-Downtown (River Walk)

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About

#87 of 396 hotels in San Antonio
Location
4.4
Cleanliness
4.0
Service
4.1
Value
3.8

Welcome to the Hampton Inn San Antonio-Downtown (River Walk) hotel! Our beautiful hotel is located in San Antonio, Texas, just blocks away from the famous San Antonio River Walk/River Center Mall, the historic Alamo, the San Antonio Convention Center and we are only eight miles from the San Antonio International Airport.

The Hampton Inn San Antonio-Downtown hotel features six stories with 169 rooms. Our hotel offers the following complimentary amenities: our daily On the House hot breakfast, wireless Internet access, parking, local calls and HBO/CNN/ESPN/FOX cable channels. A coffee maker, voicemail, hair dryer, iron and ironing board are also available in every guestroom. Our Texas hotel also offers connecting rooms, cribs, rollaway beds, valet services, an on-site laundry facility, outdoor pool, fitness center and patio.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Photo copier / fax In business center
Baggage storage
Non-smoking hotel
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Wine / champagne
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Telephone
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Iron
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
See what other travelers are saying
  • Alexa S
    2 contributions
    Jasmine for promotion
    Jasmine was such a pleasant surprise. I had to stay at the Hampton due to my A/C giving out. It was such a long day and she was so kind and helpful getting me checked in. Thank you for being so gracious, Jasmine!
    Thank you for taking time to leave a review and say such wonderful things about Jasmine. We are lucky to have her on our team!
    Written July 13, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2023
    Traveled solo
    Written July 10, 2023
  • rose b
    Stuttgart, Germany58 contributions
    Why you would want to stay here
    Why you would want to stay here: I visited in the midst of the summer with my family and I received outstanding customer service to begin with, specially from one of the desk officers, Will. Anything I requested the answer was yes and how soon do you need it. In he middle of COVID this hotel has high cleanliness standards. Someone is always vacuuming or disinfecting and there are wipes and hand sanitizer everywhere so that you can clean yourself or after yourself. There are motion sensor water fountains and all the free coffee and water you may want, sometimes there are even free cookies. I requested clean towels everyday and enjoyed a free breakfast. The breakfast is hit or miss since it sometime includes artificial eggs that do not taste food. However, there are other options such as fruit, yogurt and waffles. The hotel also offers ATM machine access, valet parking for $39 a day, laundry services, gym and a small pool, computer with printers access, a great selection of TV channels, and the location is unbeatable. All the main attractions, restaurants and bars , are a 2-5 minute walk. Valet parking is not necessary since you may park your own car across the street and pay a little less. Things to improve: enforce masks in common areas, and people’s limits in elevators. Will I stay here again, for the price, location, and services, you bet!
    Hello, thank you for taking time to leave a review. We hope you enjoyed your time in San Antonio and will come back to visit.
    Written August 10, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2021
    Traveled with family
    Written August 7, 2021
  • BTFeedback
    New York496 contributions
    Short walk to the Alamo and Riverwalk
    This is a short distance walk to the Alamo and the Riverwalk. The location is next to the highway and there is not much in the vicinity and you can either drive or walk to the restaurants which is not too far but depending on what you like to eat. On to the hotel. I was located on the first floor and there were issues with the hot water. I spoke to the manager and staff and they told me it is a known issue. Even though I ran the sink faucet and bathroom faucet for well over 15 minutes, the water was cool to the touch but I was able to tolerate it. The room did not have enough lighting and it was a bit on the dark side. I had family and friends staying on the upper floors and they told me they did not have any issues getting hot water. So maybe consider staying on the second floor and above. The floor by the entrance and bathroom was not cleaned because I always bring a disinfecting wipe to clean and that was how I found out it was dirty (yes, it is something I always do well before COVID). The bathroom could use some refurbishment as the tub seemed dirty and in need of caulking. Although it can sleep four, there is not much space at the sink and only three hooks to hang the towels (why not four?). There is a refrigerator, microwave and a coffee maker but no in room safe. There are plenty of outlets as well as USB outlet to charge your cellphones. As for the breakfast, there were a combination of hot and cold food as well as coffee and juice. If you are staying there for a couple of days, there is only so much you can eat the same breakfast, however, only the hot meat is rotated such as turkey sausage, sausage and bacon. There is a gym for those who want to work out and an outdoor swimming pool. The parking lot is gated and the vehicles are secure at the sides and rear of the hotel but not at the front area of the hotel. There is a laundry room which only accepts credit card and no coins. The detergent can be purchased at the front desk. It is really not a bad place to stay but the room could use a deep cleaning and solve the issue of hot water for the first floor.
    Thank you for such a detailed and honest review of your recent experience staying with us.
    Written January 6, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2022
    Written January 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Isabel D wrote a review Aug 2023
1 contribution
All the employees were excellent Adrian, Josephine, Herber. The hotel was clean , they had everything in the rooms . Breakfast with eggs , cereal , fruit etc The location. Is walking distance to everything
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Aug 17, 2023
Thanks so much for taking time to leave an aweseome review about your recent stay with us. We have a great team here and look forward to serving any future hotel needs when in San Antonio.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexa S wrote a review Jul 2023
2 contributions
Hotel's Favorite
Jasmine was such a pleasant surprise. I had to stay at the Hampton due to my A/C giving out. It was such a long day and she was so kind and helpful getting me checked in. Thank you for being so gracious, Jasmine!
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jul 13, 2023
Thank you for taking time to leave a review and say such wonderful things about Jasmine. We are lucky to have her on our team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zach S wrote a review Jul 2023
1 contribution
I’ve religiously stayed true with any Hilton brand hotel for my trips solo, with friends, family, etc.. and I want to commend Jasmine at the Hampton Inn San Antonio-Downtown (River Walk) on her professionalism and customer oriented loyalty. She was personable and reasonable to my requests in order to ensure my satisfaction as a guest. Thank you Jasmine, you are an asset to the Hilton team and should be the standard of a role model to your peers.
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jul 28, 2023
We appreciate you taking time to leave a review about your recent experience with us. Jasmine is a rockstar and we are lucky to have her. Hope you will come back to visit us again when in San Antonio.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jodi D wrote a review Jul 2023
1 contribution
The entire staff - front desk, cleaning crew, and maintenance - all were polite and super attentive. The hotel was extremely clean. I’ve stayed at many Hampton Inns but this one has been the best one.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jul 13, 2023
Thank you for taking time to leave a review. We hope you will come back and visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rincoeno wrote a review Jul 2023
Aguadilla, Puerto Rico470 contributions116 helpful votes
+1
Very dissapointing experience with the service at this Hamton Inn. 1. Don't get confused by the name when they mention "River Walk area" because you will have to walk quite a bit to reach it. 2. $30 paking per night!!! Yes, they will charge you $30 every night and that is extremely abusive in my opinion. And by the way, it's self parking! 3. First morning there and there was no water in my bathroom (6/3/2023 at 10:00 am). I notified main office but problem was not solved before I had to go. 4. A man cutting the grass outside allowed the wet grass to fall on top of a few cars and did not clean it. I notified the lady there but she did not showed empathy and did not offer any solution. I had to take my vehicle for a car wash as soon as possible because it would not clean easily. 5. Did I mention $30 parking per night??? 6. Breakfast is a nightmare at this place. You need to go as soon as they open at 6 because after 8 is a total chaos and the line for the waffles is bad. Check one of my pictures to see a sign they have about this. 7. I have been Hilton Honors Diamond Member for many years and they gave me a very small room in the corner of the hallway and they also failed to offer the perks of the membership such as complimentary snacks upon arrival. Anyway, this definitely has been one of my worst stays in a long time. It was so bad that we decided to leave one day earlier because we did not feel good at this place. Sorry, but I can not recommend this place. And just in case you did not read it... this Hotel charges you $30 a night! So, that Saturday night I met a gentelman at the elevator and he gave me the best answer for this. He said "You know why they charge so much for parking? Because they can!"
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jul 5, 2023
Thank you for taking time to leave a review about your recent stay with us. I apologize for the issues encountered during your stay. We have emailed you directly from the hotel. Our hotel does charge for parking like all the other hotels in the downtown area. We are on the lower end of the pricing scale due to offering self park instead of valet. Your comments have been noted and have been discussed with the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SATX_Arman wrote a review Jun 2023
8 contributions
Audrey went out of her way, she solved my problem -was lost in San Antonio and got me an Uber to come back-. Staff in general was very professional and nice during entire stay. Very pleased with my stay
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jun 29, 2023
Thank you for taking time to leave a review and leave a postive note about Audrey. We appreciate you staying with us and hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GILBERT l wrote a review Jun 2023
1 contribution
The lady in the front desk was really helpfull as she attended other custumers while assisting me she got me checked in prompltlu and verry organized she explained everything to me to my understanding if every custumer service person was this helpfull this place would n amazing
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No doubt hands down simply amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jun 29, 2023
Thank you for taking time to leave a review and leave a postive note about Jasmine. We appreciate you staying with us and hope to see you again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass45521735878 wrote a review Jun 2023
1 contribution
Audrey and Natalia really made us feel at home. Thank you so much. They were friendly and courteous, and had ultimate patience with me. I can be a little bit of a knucklehead with hotels and locations and things, and they made me feel right at home.
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jun 8, 2023
Hello, thank you for taking time to leave a review and compliment our staff. We hope you truly enjoyed your stay with us and hope to see you again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Storyteller468463 wrote a review Jun 2023
1 contribution
Natalia A. made my day! She was courteous and pleasant when I walked into the Hampton Inn San Antonio Downtown (River Walk). I was tired of my drive coming into the city, but the service was a pleasant surprise. I appreciate the rare moments of customer service.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Great option near downtown. Safe area to walk around.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jun 8, 2023
Hello, thank you for taking time to leave a review and compliment our staff. We hope you truly enjoyed your stay with us and hope to see you again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fonewiz wrote a review Jun 2023
San Antonio, Texas9 contributions2 helpful votes
Great service with polite staff. Natalia was very helpful and pleasant. Room was nice, pool is beautiful. Perfect location right in the heart of downtown and close to the river walk, dance club, Alamo etc.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Jun 8, 2023
Hello, thank you for taking time to leave a review and compliment our staff. We hope you truly enjoyed your stay with us and hope to see you again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$103 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn san antonio downtown (river walk) hotel san antonio, hampton inn downtown san antonio, san antonio hampton inn
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
169
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HAMPTON INN SAN ANTONIO-DOWNTOWN (RIVER WALK) $82 ($̶1̶1̶2̶) - Updated 2023 Prices & Hotel Reviews - TX

Frequently Asked Questions about Hampton Inn San Antonio-Downtown (River Walk)
Which popular attractions are close to Hampton Inn San Antonio-Downtown (River Walk)?
Nearby attractions include The Alamo (0.2 miles), San Antonio Fire Museum (0.1 miles), and The Barwalk Tour (0.2 miles).
What are some of the property amenities at Hampton Inn San Antonio-Downtown (River Walk)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn San Antonio-Downtown (River Walk)?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn San Antonio-Downtown (River Walk)?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hampton Inn San Antonio-Downtown (River Walk)?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Colonial Room Restaurant, and Yard House.
Are there opportunities to exercise at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hampton Inn San Antonio-Downtown (River Walk) located near the city center?
Yes, it is 0.6 miles away from the center of San Antonio.
Which languages are spoken by the staff at Hampton Inn San Antonio-Downtown (River Walk)?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn San Antonio-Downtown (River Walk)?
Many travelers enjoy visiting The Alamo (0.2 miles), Mission San Jose (4.5 miles), and King William Historic District (1.1 miles).
Is Hampton Inn San Antonio-Downtown (River Walk) accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.