Hampton Inn San Antonio-Downtown (River Walk)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 04/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn San Antonio-Downtown (River Walk)
Updated 04/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#101 of 394 hotels in San Antonio
Location
4.4
Cleanliness
4.0
Service
4.1
Value
3.8
Travelers' Choice
Welcome to the Hampton Inn San Antonio-Downtown (River Walk) hotel! Our beautiful hotel is located in San Antonio, Texas, just blocks away from the famous San Antonio River Walk/River Center Mall, the historic Alamo, the San Antonio Convention Center and we are only eight miles from the San Antonio International Airport. The Hampton Inn San Antonio-Downtown hotel features six stories with 169 rooms. Our hotel offers the following complimentary amenities: our daily On the House hot breakfast, wireless Internet access, parking, local calls and HBO/CNN/ESPN/FOX cable channels. A coffee maker, voicemail, hair dryer, iron and ironing board are also available in every guestroom. Our Texas hotel also offers connecting rooms, cribs, rollaway beds, valet services, an on-site laundry facility, outdoor pool, fitness center and patio.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Location
Full view
91Great for walkers
Grade: 91 out of 100
63Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
Contact
414 Bowie Street, San Antonio, TX 78205
Getting there
Rental CarsSee rental cars from $29/day
1392Reviews20Q+A100Room tips
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Very good value. Quality all around. Just overlook the city construction that is slightly bothersome. Staff is outstanding, free breakfast is excellent and pool is beautifully refreshing. Didn't use the workout room, but it looked very sufficient for an upscale hotel. Only item I didn't like were the sheets: Too flimsy and didn't fit the bed.
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Date of stay: June 2022
Helpful
Hotel's Favorite
Why you would want to stay here: I visited in the midst of the summer with my family and I received outstanding customer service to begin with, specially from one of the desk officers, Will. Anything I requested the answer was yes and how soon do you need it. In he middle of COVID this hotel has high cleanliness standards. Someone is always vacuuming or disinfecting and there are wipes and hand sanitizer everywhere so that you can clean yourself or after yourself. There are motion sensor water fountains and all the free coffee and water you may want, sometimes there are even free cookies. I requested clean towels everyday and enjoyed a free breakfast. The breakfast is hit or miss since it sometime includes artificial eggs that do not taste food. However, there are other options such as fruit, yogurt and waffles. The hotel also offers ATM machine access, valet parking for $39 a day, laundry services, gym and a small pool, computer with printers access, a great selection of TV channels, and the location is unbeatable. All the main attractions, restaurants and bars , are a 2-5 minute walk. Valet parking is not necessary since you may park your own car across the street and pay a little less. Things to improve: enforce masks in common areas, and people’s limits in elevators. Will I stay here again, for the price, location, and services, you bet!…
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Breakfast after 0900 is hectic, folks do not respect people’s limits in elevators.
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Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded Aug 10, 2021
Hello, thank you for taking time to leave a review. We hope you enjoyed your time in San Antonio and will come back to visit.
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We were so pleased with the service at the front desk. Devon was helpful, full of smiles and efficient. We arrived in the evening with special requests, and are so thankful for the accommodations. This was a great experience. We can’t say enough about his customer service!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 5 days ago
We appreciate the time you took to leave a review and the kind words about the Front Desk service; especially with Devon. We plan to share this with him as well. Please come back and visit us again soon!
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Shortly after check in upon entering room and doing a quick examination of room, I found dried blood on the bathroom wall. This is so unacceptable on so many levels. This issue was immediately reported to front desk and I was offered for housekeeping to come and wipe the wall clean. Why would they think I would want to stay in that room after finding blood on the wall? If you didn't clean that I suspect the whole room wasn't cleaned properly. The manager (Carisha)as well as the assistant manager (Gloria) were notified as well. A change in room was only offered after it was suggested by me. Nothing else was offered by staff. Even after a change in room the shower curtain had a yellow discoloration at the bottom and there was a weird odor. Nice location and hotel would be nice if cleaned properly and better handling of unpleasant situations by management.…
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Review collected in partnership with Hampton
Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 2 weeks ago
Hi Robert C, Thank you for taking time to leave a review about your recent experience with us. I can certainly understand how upset you may have been because you experienced this kind of inconvenience and distress. This is absolutely unaccpetable cleaninless standards and we have printed this to share with the entire housekeeping team to provide additional training.
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Be aware! Prostitutes and homeless are right behind the hotel! My husband was staying behind to secure our flatbed trailer for just 10 min when he was harassed by a Prostitute who dropped her pants, and then, I KID YOU NOT, jumped over the 6 foot fence and came at him. This was about 5:30 or 6 in the evening We unloaded our full trailer for safety. Next morning (9AM) when loading up another lady came up to beg. However, when we got back from the Riverwalk about 10PM, there were families w young children playing in the grassy area behind the hotel, so I would guess that they did not have the same experience we did. I would not stay here again. If you can swing it, spend the extra $80 or so and get closer to the Alamo. Just a block would make a difference. Plenty of security there for the tourists.…
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 3 weeks ago
Hello Karin, thank you for taking time to leave a review about your recent experience in downtown San Antonio.
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It was our first time to San Antonio and we stayed at the Hampton Inn Downtown River Walk . It was GREAT!! I want to commend Brenda (breakfast staff) for the Great job she did. She was on top of it and kept everything clean and well stocked . Thank you again for your service!!
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Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 3 weeks ago
We are so appreciative that you took time to leave a review and specificially mention Mrs. Brenda on our breakfast team. We are glad to see you enjoyed your time here and we will be printing this to share with the team.
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Today I ate lunch at the Ambler with my husband and It was great! We both got a BLT salad and the presentation was so beautiful I didn’t want to eat it! The Cucumber twist hit the spot and cured my thirst. Our waitress Samantha was very kind and had a very positive attitude. She was super attentive considering she had multiple tables. We were in no rush as we explained. We were greeted by the hostess Cierra coming into the restaurant and also leaving. Finished our lunch with a seat out on the deck with a beautiful view of the river walk. All around a great lunch experience !
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded May 25, 2022
Thank you for taking time to leave a review. I am unsure if this was meant for our location as we are a hotel and the review left seems to be meant for a restaurant. Just wanted to notify in the event you wished to locate the restaurant again to leave the review there.
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Clean!! Professional staff❤️. Close to all attractions. Rooms were spacious. Requested handicapped room and after a few phone calls we got one. We had requested one two weeks ago when reservation was made in person. They charge for parking but waived since we were handicapped.
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded May 18, 2022
Hi Penny G, we are so appreciative that you took time out of your day to leave us a review. We are lucky that you chose to stay with us and we hope you will come back to visit us again soon!
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+1
We stayed here for one night in a king room which was newly renovated. It was clean, modern and comfortable. The room was not large but it was laid out well. There is a sitting area with a small couch and a side table. The bathroom is very bright with a walk in shower and no tub, which works for us. The counter top angled for maximum counter space. The air conditioner worked well, kept the room nice and cool. There is a parking fee $30 during our stay, and parking is in their gated lot which felt secure. It’s walking distance to the Alamo and Riverwalk, which was very convenient. We even walked to the Mercado and the Tower of the Americas. (Yes, we slept well that night, lol!). Nicely located, clean, newly renovated, comfortable rooms, free hot breakfast, and friendly staff, what more can you ask for?!?!…
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: There is a fee to park in their secure lot. It was $30 when we stayed.
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Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded May 5, 2022
We are so happy to see that you enjoyed your time with us and in San Antonio. Thank you for choosing to stay with us and taking time out of your day to leave a review for future travelers! Please come back and visit us again.
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Happily surprised to find the Alamo, Riverwalk and a huge mall and entertainment center just a short walk away. Like all Hampton Inns the hotel was clean, well furnished with comfortable beds and nice bathrooms. The usual full breakfast is always a draw. The staff is wonderful. What else do you need? Augie’s BBQ a short ride but worth every penny
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Review collected in partnership with Hampton
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded May 4, 2022
Thanks for leaving a review about your recent stay with us. We are glad to see that you enjoyed your stay with us and hope you come back to visit us again soon!
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PRICE RANGE
$125 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn san antonio downtown (river walk) hotel san antonio, hampton inn downtown san antonio, san antonio hampton inn
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
169
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Claim Your Listing Frequently Asked Questions about Hampton Inn San Antonio-Downtown (River Walk)
Which popular attractions are close to Hampton Inn San Antonio-Downtown (River Walk)?
Nearby attractions include The Alamo (0.2 miles), The Barwalk (0.2 miles), and San Antonio Fire Museum (0.1 miles).
What are some of the property amenities at Hampton Inn San Antonio-Downtown (River Walk)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn San Antonio-Downtown (River Walk)?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn San Antonio-Downtown (River Walk)?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hampton Inn San Antonio-Downtown (River Walk)?
Conveniently located restaurants include Colonial Room Restaurant, Fogo de Chão Brazilian Steakhouse, and Yard House.
Are there opportunities to exercise at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hampton Inn San Antonio-Downtown (River Walk) located near the city center?
Yes, it is 0.6 miles away from the center of San Antonio.
Which languages are spoken by the staff at Hampton Inn San Antonio-Downtown (River Walk)?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn San Antonio-Downtown (River Walk)?
Many travelers enjoy visiting The Alamo (0.2 miles), Mission San Jose (4.5 miles), and King William Historic District (1.1 miles).
Is Hampton Inn San Antonio-Downtown (River Walk) accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.