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Hilton San Antonio Hill Country Hotel & Spa

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Hilton San Antonio Hill Country Hotel & Spa
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1,463 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
Reviewed yesterday NEW

Everyone at the hotel is very nice and the hotel was quiet. The hotel provides a frig for $50. There is no bell stand help. Carts are few and far between. The food was marginal. We were a group of 10 and dinners did not come out together and waited a long time to get some meals. It is cleanish....

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Helpful?
Thank Carmen M
Houston, Texas
Reviewed 3 days ago NEW

I ended up here as a result of the Name Your Own Price feature on Priceline. I loved everything about it. The bed & pillows were the most comfortable I've had in years! Room service was decently priced, tasty & FAST, the bar was great fun, and the staff was excellent. My only complaint is that I chose to go...

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Helpful?
Thank SGW123
Charlotte, North Carolina
Reviewed 4 days ago NEWvia mobile

Wonderful hotel. Very close to the highway, dining establishments and Sea World. The hotel is situated in a quiet area and seems like it is in the country until you go about one mile down the road. The hotel features several outdoor pools, dining area as well as multiple fire pits where you can sit and unwind in the evening....

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Helpful?
Thank tgirl132002
Management response:

Wow, what a fabulous review! We thank you for sharing your experience with us, and including photos from your stay. Our goal is to deliver genuine, personalized service so we couldn’t be happier to hear that your visit with us was a memorable one. It is nice to know you were able to enjoy so much that our hotel has...

Salado, Texas
Reviewed 6 days ago NEW

The rooms are sufficiently large and the beds and pillows are very comfortable. For families, the access to Sea World is as good as it gets, and the large, spacious entryway and lobby accommodates children really well. I loved it when they had a gift shop, but that is no longer there. We've been staying here for approximately 10 years...

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Helpful?
Thank mbcooke2013
Management response:

Thank you for your continued loyalty, as it is always a pleasure to welcome you back to our hotel. It is a thrill to learn that we impressed you and your family on every level during your visit with us. We value our guests’ feedback and we will address your concerns with our entire team. We look forward to your...

Dallas, Texas
Reviewed 1 week ago via mobile

Having stayed here multiple times in the past the location is starting to become a bit tired. The rooms are large and nicely appointed but the finishes are starting to come off the floors and shower stalls. Perfect location for sea world but bad if your looking to go to the city. The hotel has a very nice bar area...

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Helpful?
Thank wick1979
Management response:

We value your brand loyalty and your candid impressions of our hotel. We are thrilled that you could enjoy our full-service bar at AB Lounge, as well as our convenient location to attractions in the area. Hearing that our staff provided you with outstanding service levels makes us happy. It is always important that we learn what aspects of our...

Texas
Reviewed 1 week ago

I have stayed here 3 times. I really enjoy this hotel, and have always had amazing service and clean, comfy rooms. However, my last stay they overcharged me for a breakfast. When I called to have it fixed, I was assured my CC would be fixed, and I would receive a new email. I NEVER saw either of those things...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michele H
Management response:

Thank you for sharing your feedback regarding your recent stay with us at Hilton San Antonio Hill Country & Spa. While I am thrilled that you enjoyed most aspects of your time here, I am disheartened to see that you experienced an inconvenience with your credit card bill. We truly regret the encounter you have shared. We want to discuss...

Tx
Reviewed 1 week ago

Customer service made our stay great! From the moment we arrived Nathan was helpful, friendly and informative, he made us feel welcome and genuinely cared that we enjoyed our stay. James at the from desk was gracious helpful and kind. My hubby is a pilot and we travel all the time...rarely do we experience this level of customer service. It...

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Helpful?
Thank DJPTX
Management response:

Thank you for letting us know how happy and satisfied you were with us during your recent visit to our hotel. It was our pleasure to provide you with terrific service and spacious accommodations. We are happy to learn the attentive service provided by our team is what made your experience even more enjoyable. We look forward to welcoming you...

Houston, Tx, United States
Reviewed 2 weeks ago

Great stay during the week on Dec 28th, 2016. Pics on internet look just like the actual hotel/grounds. I read lots of complaints on trip advisor about hotel. Nothing to complain about. Stayed on 5th floor, with breakfast and happy hour in the evening.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John H
Management response:

Your positive words about your stay has truly touched us as this is the memorable experience we wish to deliver to each and every guest that walks through our doors. We are delighted to know you enjoyed your stay and appreciated the comfort and service we provide. Thank you for choosing to stay with us at Hilton San Antonio Hill...

Reviewed 2 weeks ago via mobile

Peeling wall paper, cracks in floors, rusted bathroom fixtures & cheap toilet paper. Disappointing. Please have better upkeep of your hotel. The staff was nice but management really needs to look at these rooms. Pictures below. Room 342 & 344

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Helpful?
1Thank Jekave
Management response:

Thank you for your feedback and photos. While I am glad you had a good rapport with our staff, I am sorry if you felt inconvenienced in your guest room. We take our guest’s comments very seriously, and I will share these with my team. We hope to welcome you back so we may restore your faith and confidence in...

Houston, United States
Reviewed 2 weeks ago

We love this hotel. It is very family friendly. It's close to Sea World and they offer a nightly movie for the kiddos. The pool was a good temperature for the cool evening. The staff was really nice, welcoming, and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank veronicae297
Management response:

Our entire staff would like to thank you for your lovely review. We are so happy that you enjoyed and were able to take advantage of many of our amenities from our S’mores by the fire pit and nightly outdoor movies, to a dip in one of our 3 outdoor heated pools. It would be our pleasure to welcome you...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Location: United States > Texas > San Antonio > Far West Side
Price Range: $109 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com and Priceline so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel And Spa
Hilton San Antonio Hill Country Hotel San Antonio
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Family Hotel in San Antonio
#60 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travelers.
7 questions
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great for business not a romantic getaway hotel”
 of 5 bubbles DJPTX, 1 week ago | Read review
“We loved staying on the Executive level where breakfast was included.”
 of 5 bubbles jmlion83, 2 weeks ago | Read review
“Valentines Day”
 of 5 bubbles simpson9324, 3 weeks ago | Read review
“Back side of the hotel looks out over the golf course and another resort; front of the hotel looks out over Westover Hills Blvd.”
 of 5 bubbles stressedtraveler2016, 4 weeks ago | Read review
“5th floor "executive" floor-quiet, has executive lounge with appetizers and drinks from 5-7”
 of 5 bubbles globug92000, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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