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Hilton San Antonio Hill Country Hotel & Spa

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Hilton San Antonio Hill Country Hotel & Spa
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1,431 Reviews from our TripAdvisor Community

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Showing 1,406: English reviews
Rowlett, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

WE had a great time the service was great, the room was clean and presentable. I love the pillows and mattress.. The only thing I could complain about is the TV has such a delay between/when changing channels. It was annoying and the show schedule gives you nothing so you have to surf.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dawn C
Management response:

Thank you for choosing to spend your couples getaway with us at the Hilton San Antonio Hill Country Hotel & Spa. We are delighted to hear that you found our hotel accommodating for all of your needs and appreciate that you’ve highlighted our comfortable pillows and bedding. While it is wonderful that you enjoyed the time you spent with us,... More 

Oklahoma
2 reviews
Reviewed 5 days ago NEW

Everybody was very accommodating. We took the shuttle everywhere we went with no problems. S'mores & movies at night were a bonus for our 2 little ones. The restaurant was a bit pricey, but it was convenient. We will be back!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank OklahomaHappycamper
Management response:

It’s wonderful to hear when families traveling with their little ones enjoy the activities and amenities that we have to offer at the Hilton San Antonio Hill Country Hotel & Spa. Thank you for reaching out to let us know how much you and your family loved the time you spent with us. It would be a pleasure to welcome... More 

Norman, Oklahoma
Level Contributor
4 reviews
Reviewed 5 days ago NEW

This is my third stay at this hotel. I would like to acknowledge Aubrey at front desk for her exceptional accommodation to a request of mine, which made my stay even better. She's so friendly, professional, and understanding. I hope to see her at next stay. Also, the housekeepers are amazing. I would like to thank Star for her special... More 

Helpful?
Thank globug92000
Management response:

Thank you for taking the time to acknowledge each staff member who helped make your stay so memorable! It is truly wonderful to hear that my team went above and beyond to cater to your individual needs. It was certainly a pleasure to have you as our guest and we hope you will continue to choose the Hilton San Antonio... More 

1 review
Reviewed 5 days ago NEW

This hotels service exceeded my expectations. I made two requests by calling the front desk and both were responded to within minutes. If you're going to Sea World you can't beat the location! The pool is very nice and outdoor seating is lovely.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank patdU3691WW
Management response:

It is wonderful to hear that our service exceeded all expectations! Thank you for taking the time to let us know how much you enjoyed our amenities and convenient location. It would be a pleasure to welcome you back to the Hilton San Antonio Hill Country Hotel & Spa. More 

Fort Worth, Texas
1 review
Reviewed 6 days ago NEW

In addition to the sub par cleanliness, the hotel had the water turned off during the day while we were trying to get ready. The pillows were comfy and the fire pits outside were fun. But it could have been so much better...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 156jenaeb
Management response:

Thank you for taking the time to let us know about your stay, as well as directing us to the areas that require our attention. We do regret to hear that your visit didn’t reflect our usual high standards of cleanliness and appreciate the feedback that you were able to provide for us. We hope you’ll give us another try... More 

Sandusky OH, United States
2 reviews
Reviewed 1 week ago

Great facility. Recommend the lower level if you are a smoker. All rooms have walk outs. Great pool area and a nice pool to relax around. Friendly staff. Diamond members it is a good breakfast. Not sure if it is worth the $18 for non diamonds. Overall a good facikity

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shane M
Management response:

We’re happy that our facilities met your needs and expectations. While we are a smoke-free property, we’re glad that you enjoyed the location of your room, which ensured easy outdoor access for you. We appreciate your feedback regarding our breakfast and hope to welcome you back to the Hilton San Antonio Hill Country Hotel & Spa soon. More 

Houston, Texas
1 review
Reviewed 1 week ago

The Hilton was very nice and family friendly my soon enjoyed the outdoor movie and smores and the shuttle was great! The only bad thing was that the breakfast wasn't great everything else was perfect.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 330lyndseyb
Management response:

It was a pleasure to welcome you and your family to the Hilton San Antonio Hill Country Hotel & Spa and we’re happy that you enjoyed so many aspects of our hotel! We are disappointed to see that our breakfast didn’t quite live up to your expectations and trust that we can provide you with a better dining experience in... More 

Austin, United States
Level Contributor
5 reviews
4 hotel reviews
Reviewed 1 week ago

Terrible on every level. Food terrible. Bed terrible. Bar terrible. Other than front desk staff rude. HHonors benefits non-existent if you stay plan on traveling a long way to eat. A big event at hotel and they were short staff? Such a sad place to work I can see staff problems

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Scott J
Management response:

After reading your review, we are surprised that your stay fell below our usual high standards and would like to take this time to apologize for any inconveniences experienced. We rely on guest feedback to determine the areas that require our immediate attention and hope you will reach out to us directly so we can discuss your experience in greater... More 

Baltimore, United States
1 review
Reviewed 1 week ago

The room was average but the rest of the hotel was lacking in many areas including amenities and restaurant service (very poor, unless you like to sit by yourself for a while). Make sure you don't forget any toiletries or need any snacks etc along your stay, they don't offer any convenience features like a mini-store etc.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank robertmC414NJ
Management response:

We always strive to go above and beyond to ensure our guests’ individual needs are met and regret the lack of guest service that you received. We appreciate you bringing your concerns to our attention and hope you’ll allow us another chance to exceed your expectations in the future. More 

Carson City, United States
2 reviews
Reviewed 2 weeks ago

Room service was intermittent, no room service the second day so no coffee, and room could use some updating (tub, moisture damage). The hallway had a musty, dank odor. Location is convenient and the hotel as a whole is very nice looking and clean.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Evelyn M. A
Management response:

Thank you for providing us with your feedback, as we regret to learn of your disappointing experience. We work hard to make sure our rooms are clean and maintained to ensure an exceptional stay for our guests and apologize that we fell short of our goal on this occasion. We hope you’ll allow us another chance to provide you with... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251
Location: United States > Texas > San Antonio > Far West Side
Price Range: $117 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo and Priceline so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Family Hotel in San Antonio
#60 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travelers.
6 questions
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor "executive" floor-quiet, has executive lounge with appetizers and drinks from 5-7”
 of 5 bubbles globug92000, 5 days ago | Read review
“Check the door lock”
 of 5 bubbles toadandbear, 2 weeks ago | Read review
“Courtyard view is best!!”
 of 5 bubbles _ddtex9, Oct 19, 2016 | Read review
“Nice view! close to a lot of restaurants, mall, and stores”
 of 5 bubbles MARYJANERAMOS, Oct 17, 2016 | Read review
“5th floor suites are great!”
 of 5 bubbles Leftthedog, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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