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SpringHill Suites San Antonio Medical Center/Northwest

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3636 Northwest Loop 410, San Antonio, TX 78201
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SpringHill Suites San Antonio Medical Center\/Northwest
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145 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Tampa
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Quite modern looking with a sliding barn door to the bathroom. However, it was made out of opaque glass so if someone got up to go to the bathroom in the middle of the night the light would shine through. Enjoyed the layout of the desk which made it quite comfortable to work on. However, the bed was hard as... More 

Helpful?
Thank Carlos M
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This location is tricky unless you are very familiar with driving in San Antonio, but it is very conveniently located right off the highway. It's just tricky to get back in the right direction since it is exactly where multiple highways merge. The room was spacious - double beds plus sitting area. Nice desk and mini frige area as well.... More 

Helpful?
Thank kroren
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My Hotel Stay was Good But, Antonio made it GREAT!!! Antonio Phenomenal Customer Service made my stay Impeccable!! He was respectful, helpful, kind and diligent...... Thank You, SpringHill Suites for having such a Superb employee !!

Helpful?
Thank nicole h
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at SpringHill Suites for 2 weeks while helping daughter move. Best location in SA. Nestled in at I 10 & 410. Minutes to downtown, Six Flags and Sea World. The good; convenient locale, swimming pool, included breakfast, friendly staff, comfy room. The bad; parts of the hotel were worn down; elevator carpet looked like it is a survivor from... More 

Helpful?
Thank Priffle
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for taking the time to comment on your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. I am glad to see that you that you were able to take advantage on our convenient location and swimming pool. We look forward to having the opportunity to welcome you back in the future. Thank you, Scott Tareski General... More 

Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel needs some TLC. When we arrived, they were friendly enough, but it went down from there. The room was Ok, but like I said "TLC". The carpet was dirty, the sink where the microwave is didn't work properly, there was no hot water, I hate cold showers, & you couldn't control the air very well. You either could... More 

Helpful?
Thank Carla W
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Carla W, Thank you for taking the time to and comments in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology; we have shared your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is absolutely wonderful. First I get there and the housemen Antonio. Is very helpful with my luggage. Check in was fast and easy. The staff is very genuine and friendly.room was nice,neat,clean. Breakfast was absolutely wonderful, I would most definitely come back. I love free parking and the hotel location I absolutely wonderful, everything. Is really close by.... More 

Helpful?
Thank pizza4063
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear pizza4063, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Montgomery, Texas
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Excellent breakfast with hot and cold entrees, good choices,scrambled eggs, a meat (Canadian turkey ham or sausage), some days fresh fruit, waffles, and 4 kinds of cereal, yoghurt, etc. But the rooms need to be remodeled. Beds were terribly soft, carpet appeared tired, and shower and bathroom were dated. Sofa was worn and could use a cleaning. Refrigerator and microwave... More 

Helpful?
Thank GinaBRU
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear GinaBRu, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. We are happy you loved the free breakfast but we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.... More 

Dallas, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel. Recently stayed there with my kids . all the the front desk staff were welcoming and helpful. The ambiance of the is good and is very close to the freeway. Very close to Seaworld and they have some nice restaurants around the hotel including a mall and a target. The front desk goes above and beyond... More 

Helpful?
1 Thank kofidoe
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for sharing your experience at the SpingHill Suites San Antonio Medical Center/Northwest through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Family and I really enjoyed our stay. Front desk staff was helpful & friendly. The housekeepers greeted us with smiles too. The breakfast was delicious and they kept up with maintaining it stocked and clean. The breakfast lady was also nice and friendly, even offering herself to help. Definitely recommend anyone to this hotel.

Helpful?
Thank crystaljeron
Lubbock, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed May 25, 2016 via mobile

Had a great Vist staff was friendly good we ask where was a good place to eat and they front desk agent gave us plenty of restaurants to try Tony the lobby attended also gave good information of things to do.

Helpful?
Thank sylvia_ln
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Sylvia, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Location: United States > Texas > San Antonio
Price Range: $120 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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