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SpringHill Suites San Antonio Medical Center/Northwest

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SpringHill Suites San Antonio Medical Center\/Northwest
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151 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Texas
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

Great location for park and ride for Spurs and other sport/special events...cross the inner parking lot for long running summer jazz fest. Issues few...staff resolve quickly. Edgar great on staff, GM Scott helpful. No frills pool area, standard Spring Hill fitness center and breakfast...with great staff.

Helpful?
Thank 1hogwild
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business and found that the convenient location and knowledgeable staff has much more to offer when I was done working. The staff was incredibly friendly and made me feel like I was at home not on a business trip. The property was very well kept and the breakfast was good. I was only planning on staying... More 

Helpful?
Thank Mrs_Hal23
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Mrs_Hal23, Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope we can... More 

Carrollton, Texas
Level Contributor
284 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, for me to give a bad review to a hotel with employees that work hard and smile, well, it is a hard thing to do. The employees were very friendly and worked hard, but the hotel in general just did not rank well with us. First the good. It is a pretty hotel. They have the fresh colors of... More 

Helpful?
Thank DLemon
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear DLemon, , Thank you for sharing your very candid thoughts of your visit with us. I'm pleased you found our hotel pretty and our staff so friendly, but I'm sorry you were disappointed with the above mentioned. I will share your comments regarding your these issues so they are resolved. We know your choices are many when selecting a... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Is a central location , the rooms are clean and the staff are friendly , Easy to reach and closed to Target ,Free Parking .The breakfast is good and a shuttle service is perfect always on time , Place to recommend .

Helpful?
1 Thank Green H
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Green H, Thank you for taking the time to comment on your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. I am glad to see that you that you were able to take advantage on our convenient, free shuttle and complimentary breakfast. We look forward to having the opportunity to welcome you back in the future. Thank... More 

Wheaton, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay. We visited The Riverwalk & Alamo and SeaWorld and this was a nice central location for both. The rooms were very clean and had comfy beds. Very nice to have a seating area with refrigerator. Would stay here again for sure.

Helpful?
1 Thank Jo_0223
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Jo_0223 , Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope we... More 

Tampa
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Quite modern looking with a sliding barn door to the bathroom. However, it was made out of opaque glass so if someone got up to go to the bathroom in the middle of the night the light would shine through. Enjoyed the layout of the desk which made it quite comfortable to work on. However, the bed was hard as... More 

Helpful?
Thank Carlos M
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Carlos M , Thank you for sharing your very candid thoughts of your visit with us. I'm pleased you found our modern look, breakfast and working area so appealing, but I'm sorry you were disappointed with your bed and AC. I will share your comments regarding your these issues so they are resolved. We know your choices are many... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

This location is tricky unless you are very familiar with driving in San Antonio, but it is very conveniently located right off the highway. It's just tricky to get back in the right direction since it is exactly where multiple highways merge. The room was spacious - double beds plus sitting area. Nice desk and mini frige area as well.... More 

Helpful?
Thank kroren
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Kroren , Thank you for sharing your very candid thoughts of your visit with us. I'm pleased you enjoyed our spacious rooms and all of the extras, but I'm sorry you were disappointed with the bathroom. We know your choices are many when selecting a hotel in San Antonio, but I hope you will allow us another opportunity re-gain... More 

2 reviews
5 of 5 stars Reviewed June 30, 2016

My Hotel Stay was Good But, Antonio made it GREAT!!! Antonio Phenomenal Customer Service made my stay Impeccable!! He was respectful, helpful, kind and diligent...... Thank You, SpringHill Suites for having such a Superb employee !!

Helpful?
Thank nicole h
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Stayed at SpringHill Suites for 2 weeks while helping daughter move. Best location in SA. Nestled in at I 10 & 410. Minutes to downtown, Six Flags and Sea World. The good; convenient locale, swimming pool, included breakfast, friendly staff, comfy room. The bad; parts of the hotel were worn down; elevator carpet looked like it is a survivor from... More 

Helpful?
Thank Priffle
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for taking the time to comment on your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. I am glad to see that you that you were able to take advantage on our convenient location and swimming pool. We look forward to having the opportunity to welcome you back in the future. Thank you, Scott Tareski General... More 

Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 29, 2016 via mobile

This hotel needs some TLC. When we arrived, they were friendly enough, but it went down from there. The room was Ok, but like I said "TLC". The carpet was dirty, the sink where the microwave is didn't work properly, there was no hot water, I hate cold showers, & you couldn't control the air very well. You either could... More 

Helpful?
Thank Carla W
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Carla W, Thank you for taking the time to and comments in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology; we have shared your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 NW Loop 410, San Antonio, TX 78201-6500
Location: United States > Texas > San Antonio
Price Range: $98 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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