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El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
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1,095 Reviews from our TripAdvisor Community

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There are newer reviews for El Tropicano Riverwalk Hotel
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Showing 1,052: English reviews
Victoria, Texas
1 review
1 of 5 stars Reviewed April 6, 2014

The room stunk and so did the pillows rooms were small Unlike the website showed no indoor swimming pool as was advertised late check in times don't even pay for a full 24 hours at the hotel will DEFINITELY not stay here again do not recommend

Helpful?
Thank citezen
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm sorry you had an unpleasant experience and I hope we had the opportunity to correct the issue you encountered. Please let us know the web site advertising an indoor pool as we have never had one. Thank you, Tim More 

Bryan, Texas
1 review
5 of 5 stars Reviewed April 2, 2014

My husband and I stayed at El Tropicano for our 1 year wedding anniversary and it's was amazing.Champagne and chocolates was delivered to our room on our anniversary and it was romantic. Overall the whole staff and stay was worth it and we will definitely return there in the future

Helpful?
Thank lindsaynewman0323
Cebu City, Philippines
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 29, 2014

We stayed for 2 nights at El Tropicano upon recommendation by a friend who used to work there . We didn't regret at all . Check in was fast and efficient. We were given the newly renovated rooms at the top floor . Rooms were spacious and amenities were complete. The lobby is quite nice and elegant. Location was also... More 

Helpful?
Thank verav927
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 27, 2014

A real disappointment. If you don't know San Antonio you might want to know this hotel is a pretty good hike into the main part of town, yes you can walk along the riverwalk but it is still a mile or so of the real heart of the action. I.E. Riverwalk Hotel means its on the riverwalk but way out... More 

Helpful?
Thank Katherine T

Travelers are raving about these San Antonio hotels

Bartlett, Tennessee
1 review
4 of 5 stars Reviewed March 25, 2014

I enjoy recognizing people who provide great customer service. I found such a thing at the hotel breakfast - with Daniel. I wanted to speak to his manager personally, but was told by the front desk to post here instead...So... He was our server both days. This is a buffet (which is a good deal at $5 when you make... More 

Helpful?
Thank Chris T
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

We were far enough from the downtown loop to avoid the crowds, but a short walk from all of the action. We were fortunate enough to get a room on the 9th floor, which was spacious and private. The staff was very friendly and accommodating, especially Jesse and Will. The gym was well equipped and convenient.

Helpful?
Thank RandK722
La Porte, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2014 via mobile

We really loved the atmosphere. Wonderful place to stay... on the river but farther away from the business of the main area of the riverwalk.. great for quiet romantic place to get away! The bed was the most comfortable bed weve slept in compared to ANY other hotels. Great breakfast , friendly staff, super awesome place..we will stay there everytime... More 

Helpful?
Thank tandyst406
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

The staff is extremely friendly ANC helpful, the rooms are nice and clean. I loved all the tropical plants in the lobby area! The pool is also very enjoyable I would say the only negative was the smell by the pool and the fact that you have to Pay for parking. Aside from that I would definitely stay here again.

Helpful?
1 Thank Bery A
Old Saybrook, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 21, 2014

We were there a week ago for two nights. Cindy, at the front desk, was charming, hospitable, and eager to ensure that we would enjoy a comfortable stay. We did. The hotel is early 1960's "funky," as are we, and sitting in the spacious lobby area and outdoor terrace adjacent to the coffee bar brought back many happy memories of... More 

Helpful?
Thank Bangkokbard1968
Corpus Christi, Texas
2 reviews
1 of 5 stars Reviewed March 15, 2014

Terrible!! The room smelled like dog i wouldn't had even walked bare foot in there. Bad location. No restaurants in the riverwalk within walking distance. I was afraid to even go look at what the restroom looked like. It is not like the pics whatsoever. I would not recommend this hotel. They refunded my money back good thing. For two... More 

Helpful?
Thank tonnart
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm sorry you had a bad first impression of the hotel. Although we are pet friendly we shampoo a pet room after every check out. Unfortunately this appears not to have happened with your room. We are not in the heart of the Riverwalk but rather on Museum Reach which puts us equidistant between the main Horseshoe of the traditional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Ave, San Antonio, TX 78205-1313
Location: United States > Texas > San Antonio > East Side
Price Range: $94 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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