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El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
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1,103 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Tropicano Riverwalk Hotel was such a nice and pleasant stay. I was given the opportunity to stay here as I was given a discounted rate for renting the VFW Post 76 for my retirement party. The staff I encountered was friendly and courteous but my favorite professional person to mention was Theresa Lucas who I believe is the Sales... More 

Helpful?
Thank Laura A
Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I strongly recommend you not to purchase this hotel. I bought it through groupon thinking it was a good price and the reviews weren't too bad. That was a joke. And now I'm fighting to get my money back because I didn't stay at the hotel due to it not being cleaning and the room I got was very small.... More 

Helpful?
Thank mustangkay1

Travelers are raving about these San Antonio hotels

Houston, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

This is my second stay at this hotel and the first time I was wowed! This time not so much. It is such a beautiful hotel with an awesome location and yes the pricing from this time was great but the hotel needs to be upgraded. The rooms were humid and there was a moist smell. If you turned off... More 

Review collected in partnership with this hotel

Helpful?
Thank paty1973
Portland, Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are totally sweet and friendly. I loved having a room with a sliding door that opened out into the courtyard and the pool. It's the kind of hotel that makes you feel like you're on a great vacation.

Helpful?
1 Thank regiftedlight
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

After reading previous reviews, I was a little worried about staying here. However, I have to say that I was more than pleased with the hotel, staff, and accommodations. The staff was helpful and the room was renovated and comfortable. Yes, it is an older hotel, but that's part of the charm of staying in the historic riverwalk area. I... More 

Helpful?
1 Thank yvette g
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your review and I am so glad you enjoyed your stay at El Tropicano and recognized our friendly team. Thank you, Tim More 

Wylie, Texas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is right on the river bank but far from Riverwalk Center or Restaurants. The room's is so noisy. The bathtub is clogged and there is no vent out so mirror got fog and the floor got wet. The beds are not comfortable.

Helpful?
Thank Thenhan N
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments on your recent stay and I apologize for the problems you encountered with your room. I hope our maintenance associates were able to remedy the problem for you without inconveniencing your stay in any way. Being on Museum Reach does put us away from city center as we are in between city center and the... More 

Katy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Even though the hotel lost electrical power to the lights and outlets, the hotel continued to keep the AC on a generator to keep the occupants cool. The hotel went above and beyond to put us up at another hotel when it was apparent they would not get the power outage fixed. Because of this, our vacation in San Antonio... More 

Review collected in partnership with this hotel

Helpful?
1 Thank C647UFjamesn
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your patience and understanding during the outage and I congratulate our crew on moving our guests to minimize their disruption as quickly as possible until we got back up and running. Please contact me the next time you will be in town and mention the " Hey, the lights went out special" and we will certainly get... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

El Tropicana is not exactly on the most exciting part of river walk but it offers great amenities such as breakfast, pool, and staff. If you are looking for something affordable but close to everything this is the spot. Also make sure to hit the pool and ask for Justin Reed the best little slice of sunshine in out the... More 

Helpful?
2 Thank A TripAdvisor Member
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for recognizing Justin, a rising star in the hospitality business I say...Pool bar hours are rolling back to Friday and Saturday evenings but cooler weather brings the fire pit to life so come on back! I appreciate you staying at El Tropicano. Regards, Tim More 

Columbus, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The atmosphere of this hotel when you walk in is just so fun, from the tiki bar, to the colored wall sections with matching phones, to the animals! Don't miss the toucan, the tortoise, and the two singing birds! It is on the Riverwalk, though it is a fifteen or so minute walk from most of the shops and restaurants.... More 

Helpful?
1 Thank Megan S
San Antonio, TX, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An oldie, but goodie. The renovations and excellent staff and management make El Tropicano a great place to stay, to have a convention, conference, etc. The convention that they hosted for us (410 harmonica players) went off without a hitch. Marvelous experience throughout. Can't beat the location.

Review collected in partnership with this hotel

Helpful?
2 Thank Donald M
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

We loved having your group, all of you were wonderful as well as music throughout the hotel. What a treat. Thank you, Tim More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Ave, San Antonio, TX 78205-1313
Location: United States > Texas > San Antonio > East Side
Price Range: $90 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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