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El Tropicano Riverwalk Hotel

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110 Lexington Ave, San Antonio, TX 78205-1313
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Traveler (456)
Room & Suite (102)
Pool & Beach (15)

About

#182 of 374 hotels in San Antonio
Location
Cleanliness
Service
Value
The first Riverwalk Hotel (circa 1962). Indulge yourself at the El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy. Relax at our outdoor pool & tiki bar or stay fit at STRIVE. See you soon at El Tropicano Riverwalk Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Poolside bar
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Spanish
1,821Reviews41Q+A100Room tips
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Popular mentions
Lynette wrote a review May 2020
3 contributions
My husband has to go every year for the music teachers convention. We love to stay here however this year we took the family and we thought all was well until we found bed bugs in our house. 😨😱. Soon after arriving from our trip my daughter began itching and having rashes. I dreaded the thought of bed bugs so I thought it might be an allergy or mosquito bites. However it wasn’t till this month we began to see the adults appear without fear of being seen. We haven’t left the house or invited anyone over due to Covid 19 lockdown. It was definitely from here. I’m sorry to say next year we won’t be staying here anymore. I want everyone to know this experience has led to quite an expense to get rid of especially during these times so do yourselves a favor don’t stay here!!!! I was on the 3rd floor FYI
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Date of stay: February 2020Trip type: Traveled on business
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Scott Johnson wrote a review May 2020
Cheshire, United Kingdom104 contributions13 helpful votes
Came here with Lauren and first thing she found was bugs jumping up her legs biting away, Changed rooms twice and still felt like we had been biten during the night, Positive would be location a great walk to the River Walk and Alamo Rooms Decent size and nice space bathroom, Old Carpets and Corridors needing an Update
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Date of stay: September 2019
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Lauren G wrote a review Mar 2020
1 contribution
Great location and price. I appreciate the great customer service I received in a charge issue I had, and that the staff works hard especially when they have to compete with other locations nearby. All in all, great value and staff.
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Date of stay: March 2020Trip type: Traveled on business
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Response from Brandyn Minor, Guest Services / Front Office at El Tropicano Riverwalk Hotel
Responded Apr 16, 2020
Hello B5761XZlaureng, Wow! Thank you for the 5 star review! We are thrilled you had such a fantastic stay and experience with our staff. We look forward to your next visit!
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Stacy R wrote a review Mar 2020
Houston, TX184 contributions68 helpful votes
I love the retro styling of this hotel, and the location is near several attractions...without the price tag of being RIGHT NEXT TO the attractions. The lobby is attractive, but the energy of the place was just “dead.” The rooms are in desperate need of updating. Wallpaper is buckling, the desk chairs are falling apart, and everything is “tired.” TIP: The hotel has nonsmoking rooms, but it is NOT a nonsmoking hotel. If you have a poolside room, your room may reek of smoke coming in through the sliding doors. On the plus side, the staff are friendly and accommodating. I heard the hotel will be getting a major remodel. I look forward to visiting the “new” El Tropicano when it does. Until then, I’d recommend another hotel.
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Date of stay: March 2020Trip type: Traveled with friends
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Response from Brandyn Minor, Guest Services / Front Office at El Tropicano Riverwalk Hotel
Responded Apr 16, 2020
Hello Stacy R., We appreciate your review of how you experienced your stay with us. We are so glad you enjoyed the value of our hotel and how well it worked for your stay. We appreciate the constructive feedback regarding our rooms, as we are always looking for opportunities to improve our services. I will address this with the proper teams to get these issues taken care of. We hope to see you again soon!
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Rlevison wrote a review Mar 2020
Orillia, Canada59 contributions17 helpful votes
For the money I paid, I got what I expected out of this hotel. I will cover what I liked and disliked, starting with the positives. 1. Breakfast @ $10.95 food was good 2. Location: Though in the north end of downtown it is still on the riverwalk, just a quiet 10 mins to get to the heart of the action 3. Quiet On to the dislikes 1.Elevator: only 2 for 400 or so rooms, just one working, Stairs only existed to the street 2. Room temperatue (partially my fault) Did not notice remote, slept in winter jacket first night 3. Language barrier: After getting to the airport I realized I did not have my visa on me. I called the hotel to check if it was still in my room. They asked me if I was coming back to get it. I told them only if it was there. They asked me to wait a minute on the phone while they checked with housekeeping. They then told me housekeeping was bringing my card down to the desk. I took a taxi back to the hotel, only to have them apologize and say that the room stewart could not speak english and was coming down to the desk herself to find out what was going on. So I was out $60 on cab rides with no way to pay the cab driver. I told them I would have never come back if they did say they had it and brought it back to the desk. I asked them to even cover half the cab rides that they cost me, No avail. So with that they upset me enough that I will not return to this hotel, otherwise as long as you don't lose anything it is priced cheap
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Date of stay: February 2020
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Response from Brandyn Minor, Guest Services / Front Office at El Tropicano Riverwalk Hotel
Responded Apr 16, 2020
Hello Rlevison, Thank you for taking the time to give us feedback on how we could have improved your stay. We are glad you still enjoyed your stay with us. I sincerely apologize for how this incident of your lost credit card was handled. We will be looking into this incident and train to improve this process. We want everyone to always be treated as we would, even if it is our mistake. I hope you will give us a second chance.
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PRICE RANGE
$83 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san antonio, san antonio holiday inn, el tropicano riverwalk hotel
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
306
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Frequently Asked Questions about El Tropicano Riverwalk Hotel
Which popular attractions are close to El Tropicano Riverwalk Hotel?
Nearby attractions include Tobin Center for the Performing Arts (0.1 miles), Vietnam Veterans Memorial of San Antonio (0.2 miles), and Korean War Memorial (0.09 miles).
What are some of the property amenities at El Tropicano Riverwalk Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Tropicano Riverwalk Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at El Tropicano Riverwalk Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Tropicano Riverwalk Hotel?
Yes, parking is available to guests.
What are some restaurants close to El Tropicano Riverwalk Hotel?
Conveniently located restaurants include Pete's Tako House, La Boulangerie, and Guillermo's.
Are there opportunities to exercise at El Tropicano Riverwalk Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is El Tropicano Riverwalk Hotel located near the city center?
Yes, it is 0.5 miles away from the center of San Antonio.
Does El Tropicano Riverwalk Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at El Tropicano Riverwalk Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Tropicano Riverwalk Hotel?
Many travelers enjoy visiting The Alamo (0.4 miles), Mission San Jose (4.9 miles), and King William Historic District (1.3 miles).