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Home2 Suites by Hilton San Antonio Downtown - Riverwalk

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Home2 Suites by Hilton San Antonio Downtown - Riverwalk
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746 Reviews from our TripAdvisor Community

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Showing 718: English reviews
2 of 5 stars Reviewed 2 days ago NEW

The whole experience of the stay, we felt like been cheated. The hotel website post beautiful photos however photos do not look like the actual product at all. We should call it falsely advertised. The room rate is higher than Hyatt Regency on the River walk - over $200+ per night. The room is tiny compare to a standard size... More 

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank weii y
Los Angeles, California
1 review
3 of 5 stars Reviewed 4 days ago NEW

Night staff terrible service. Day staff amazing! Room had no outside views- mornings you can hear pounding from outside the hall window. It was slightly creepy. Overall check in staff was great day manager was so helpful!

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank alynetteb
Iowa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay at the Home2Suites in San Antonio. The staff there were by far the friendliest staff we have ever encountered staying in a hotel. They were very helpful and welcoming through our entire stay. Only problem we experienced was trouble with our air conditioning -- which made it slightly uncomfortable. This situation was not fixed... More 

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Michael S
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

I am so glad you enjoyed the staff. We enjoy all of our guests and look forward to seeing them all again, so please come back soon! More 

Tampa, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Travelled to San Antonio with family in July 2016. First experience with Hone 2 Suites. We were all pleasantly surprised! From friendly and helpful Valet staff (we kept em hopping), to the complimentary breakfast staff, also professional, friendly, and very helpful! Would recommend this hotel for anyone! And would stay again as located right in the thick of things in... More 

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank 782oranr
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your informative and fun review of the hotel! Please come and see us again soon! More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there one night. Staff was great and very pleasant. Check in and out were very fast. Hotel is at most two blocks from the River walk. They do not have a shuttle to take you places. We used the valet to park and they were polite, very helpful and fast. The only complaint that I have is the carpet... More 

Helpful?
Thank A TripAdvisor Member
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review. It is appreciated. We also appreciate the feedback regarding the carpet, we will certainly look into this and get that taken care of. Again, thank you! Come back to visit us again soon! More 

Austin, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Short walk to The Riverwalk and downtown attractions. Modern styled lobby. Rooms are sizable and contain all amenities without feeling cluttered. Valet service available and public parking within one block.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank 943raymondb
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review of the hotel. It is appreciated! please come back and visit us again soon! More 

Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

As others have stated, the staff and location are great. I feel Valet prices are in line with other city properties; they are very accommodating and fast. Regular Hilton brand stayer, but first time at a home2suites. Liked the vibe and room layout/amenities and all that kept them in the average star rating range. However, I wouldn't recommend this one... More 

Helpful?
Thank Tony D
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for your great review of the hote, it is appreciated and we hope to see you back again soon! More 

New York City, New York
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a long weekend with the family. Let me say up front that the staff is very polite but seemingly overworked. Most times I only saw one person in the lobby working the desk, and at times the phone would be ringing constantly while that lone employee tried to attend to guests and answer the... More 

Helpful?
Thank JohnGrease
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review of the hotel. Your feedback is important to us so thank you for providing it. Have a great day and again, thank you. More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Close to river walk, within walking distance, enjoyed our stay at this hotel. Would definitely consider this hotel for my future needs.Staff at this property are really helpful and cooperative.Valley parking is bit expensive, but no regrets, they are quick.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Visweswara J
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for your review of the hotel! Please come back to see us again soon! More 

Bernalillo, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean and comfortable and the staff was friendly and helpful. The rooms have kitchenettes with plates and all and available cookware. The only downside was having to find parking that was safe and close.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank 172carlao
gruiz1, General Manager at Home2 Suites by Hilton San Antonio Downtown - Riverwalk, responded to this review

Thank you for your review, please come back to see us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located in San Antonio, the Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX hotel features an environmentally friendly renovation with a contemporary loft design. Nestled in a vibrant, urban neighborhood, our downtown San Antonio hotel is within walking distance of the Alamo, the River Walk, Hemisfair Park and the Henry B. Gonzalez Convention Center. Six Flags Fiesta Texas, SeaWorld and San Antonio Zoo are a short drive away. Plan an extended stay at our San Antonio Riverwalk hotel when visiting the HEB Corporate Headquarters, AT&T, Deloitte and other San Antonio companies. Feel at home in a studio or one-bedroom suite with a living area, fully equipped kitchen and movable furniture. Connect to free WiFi and an iHome clock radio with iPod and MP3 docks, or watch a movie on the 42-inch HDTV. Hang out at the Oasis, enjoy a free Inspired Table™ breakfast, watch television, or surf the web on your laptop or a business center computer. Swim in our indoor saline pool or multitask at Spin2 Cycle, where you can run on a treadmill while you run a load of wash. ... more   less 

Additional Information about Home2 Suites by Hilton San Antonio Downtown - Riverwalk

Address: 603 Navarro St, San Antonio, TX 78205-1837
Location: United States > Texas > San Antonio > East Side
Price Range: $135 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton San Antonio Downtown - Riverwalk 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Home2 Suites By Hilton San Antonio-Downtown/Near The River Walk Hotel
Hotel Style:
#44 Romantic Hotel in San Antonio
#44 Family Hotel in San Antonio
#61 Business Hotel in San Antonio
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