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Staybridge Suites Stone Oak

108 reviews
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Traveler (42)
Room & Suite (44)
Pool & Beach (9)
Overview
  • Excellent56%
  • Very good27%
  • Average2%
  • Poor6%
  • Terrible9%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)Write a Review
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All reviewsunderground parkingextended stayfree laundrylong term staywafflestexas shapedfull size fridgeour home away from homenewer hotelhot tubevening receptionfiesta texaseasy accessnice propertynice poolsea worldbusiness trip
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1 - 5 of 106 reviews
Reviewed December 18, 2017

Very dirty hotel,in our 19 day visit not one time did they vacuum the stairwell or the hallway by our room. The light touch daily clean should be called the NO TOUCH CLEAN. The bed was never made in 6 days (until I complained),the garbage...More

Thank greg403
Response from Darel R, Manager at Staybridge Suites Stone OakResponded 5 weeks ago

Thank you for staying with us and for sharing your feedback. I know moving can be stressful and the transition is tough. Once again, I apologize for the rough start to your stay with us. I am glad we were able to make some adjustments...More

Hotel's Favorite
Reviewed September 4, 2017

We stayed here for the first time Labor day weekend. We will be coming back. There are many places to eat, both fast food and sit down directly across the freeway. There's also a WalMart across the street. When we arrived late Friday night, the...More

Thank rojasclan
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded September 6, 2017

rojasclan, Thank you for staying with us this Labor Day weekend. We are delighted that you enjoyed the hotel and had a great time. I apologize for the item left in the fridge by housekeeping. I will address that. But I am happy that you...More

Reviewed December 14, 2017

Loved the lobby with a cozy fireplace and sitting area decorated to fit the holiday season. Front desk was friendly and helpful. Parking was very convenient. They have a lovely pool area with a grill and eating area. Room was clean and spacious. Conveniently located...More

Thank cbethfn
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded December 15, 2017

cbethfn, Thank you so much for staying with us and for taking the time to review the hotel. We are delighted that you loved the hotel. That is why we take pride in doing what we do, to give our guests a wonderful experience. Please...More

Reviewed August 13, 2017

I want to write you to tell about my stay at your hotel. I am traveling with my whole family to spend a week of our vacation at San Antonio and I chose your hotel. I was traveling in a party of 7 people so...More

Thank Eduardo V
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded August 15, 2017

Thank you for staying with us and for sharing your feedback. I apologize that we didn't meet your expectations. As an extended stay brand, our housekeeping services are designed to provide our guests more privacy and lower nightly costs. This is why service is available...More

Reviewed June 25, 2017 via mobile

I truly have to say that I look out for this hotel just because of the waffles they have for breakfast. They are always good, and breakfast is included in the price. It's a big hotel, not new, but ok. My only complaint would be...More

Thank velofrau
Response from Darel R, General Manager at Staybridge Suites Stone OakResponded June 28, 2017

Thank you for staying with us and for taking the time to review the hotel. I must admit, the waffles are a guilty pleasure of mine too. Perks of the job. =) But I have to keep myself to one a week. I am glad...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
$109 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$109 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (42)
Room & Suite (44)
Pool & Beach (9)
Dining (6)
Hotel & Grounds (32)
Bathroom (4)
Questions & Answers
Ask a question
Maddie M
May 28, 2017|
AnswerShow all 2 answers
Response from Darel R | Property representative |
Thank you for your question. There is a fee as bringing a pet, despite how clean or well trained they may be, we do have to do additional cleaning in the room once the pet has departed. We charge a pet fee of $75 for a room... More
0
Votes
Les A
October 10, 2014|
AnswerShow all 3 answers
Response from Justin H | Property representative |
Yes
0
Votes
Room Tips
"First floor - closer to the pool and breakfast area"
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"Pick A Different Property."
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"Ask for a room at the back of the hotel, as the front rooms face 1604, which is really noisy."
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"Choose the Executive Suites, so there is a personal floor access (5th floor)."
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