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TownePlace Suites San Antonio Downtown

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TownePlace Suites San Antonio Downtown
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480 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Knoxville, Tennessee
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

They staff is terrific, made us feel at home. It's only a few blocks from The Riverwalk and another block to the Alamo, with tons of shops and restaurants in between. They have a full WARM breakfast, not just the normal cold, continental kind. Comfy beds and if the weather is flaming hot, you can turn the A/C down as... More 

Helpful?
Thank Julie M
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at TownePlace Suites San Antonio Downtown! We are glad to see you had an excellent stay with us. We cannot wait to have you here with us again in the future. Thank you again and as always for choosing TownePlace Suites by Marriott. More 

Columbus, Texas, United States
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were able to walk to great places to eat like Joe's on the River Walk and the Hideout, as well as take in events like touring the Alamo, market Square, and the river walk. Not only was it a great location the staff was amazing and willing to help us over and over search for things to do since... More 

Helpful?
Thank Tamalyn N
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at TownePlace Suites San Antonio Downtown! We are very happy to see you had an excellent stay with us and that you got a steal of a price. We do hope to have you here with us again in the future. Thank you again and as always for choosing... More 

Sydney, Australia
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotels location is prime! A block away from The Alamo, a couple of blocks from the Riverwalk, bestrides, cafes, restaurants and souvenirs, and a short (15-20 min) pleasant walk down historic E Houston St to the Marketplace where you are transported to Mexico. The rooms are compact but come with all amenities, stove full size fridge, microwave, TV and... More 

Helpful?
Thank CashoCronulla
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a lovely review on our location at TownePlace Suites San Antonio Downtown! We are glad to see you had an great stay with us, we do apolgize once more about the issue you experience during your stay and have made sure to address the situation completely. We do hope to have you here with... More 

Long Beach, California
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in a great downtown location. Hotel is located one block from the Alamo, and a couple blocks away from Riverwalk. Plenty of restaurants and bars nearby. Room was the perfect size for our family with high ceilings. We did not use the kitchenette, but the large refrigerator was great. Small pool. Valet was not cheap and they left... More 

Helpful?
Thank JC_Cheese_25
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at TownePlace Suites San Antonio Downtown! We are glad to see you had an great stay with us but concerned about the valet. If you could please reach out to me directly at the hotel, this way I can look into the issue further with the valet company. We... More 

Carrollton, Texas, United States
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night at the Townplace Suites downtown San Antonio. The location is perfect, a 5-minute walk to the Alamo or to the Riverwalk. The staff are very helpful, but then again, it's a Marriott, so great service is to be expected. Valet parking is easy to access and right next to the hotel entrance. The hotel is in a... More 

Helpful?
1 Thank Kirk W
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at TownePlace Suites San Antonio Downtown! We are glad to see you had an excellent stay with us. We cannot wait to have you here with us again in the future. Thank you again and as always for choosing TownePlace Suites by Marriott. More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Decent Hotel at a prime downtown location with Alamo, Riverwalk a block away. Checked-in with the app and the room was ready at out arrival. right across the busy downtown street so was loud at all times. Breakfast was below par with a long queue waiting for their turns. They had the coffee and waffle machine in a small walkway... More 

Helpful?
Thank Ruchir S
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at TownePlace Suites San Antonio Downtown! As a Marriott Rewards member we understand your frustrations with breakfast, however we do have to follow all Marriott Standards as it relates to our breakfast, we will however look into this and send your comments as recommendations to Marriott. We are glad... More 

kerrville
Level Contributor
362 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The guest next door had a dog that barked all night. Thought we were in a kennel I was told the hotel was pet friendly . Nothing was done!!!! Crazy that they value pets more than paying guests. The manager refused to do anything Guest beware unless you like a kennel

Helpful?
Thank skgcdl
Austin, Texas
Level Contributor
176 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed August 24, 2016

This is a typcial TownPlace Suites so you know what you are getting. It's clean, the staff was nice, it's been remodeled somewhat recently and it's in an outstanding location for the River Walk. The problem I had was they gave me a room on the first floor right on the street. It's Texas. You get a lot of guys... More 

Helpful?
Thank TXtourst
Dayton, OH
Level Contributor
198 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed August 23, 2016

Was here for two weeks for work. Auto-Checked in and was told room ready at 2:00pm. Went to check in, and not ready, at 3pm. Was told 1/2hr max more. 5pm before we could check in. People during the whole 2wks had the same issue I heard. Also, rooms were not cleaned every day, let alone every other day. Try... More 

Helpful?
Thank Krumdog89
Atlanta, Georgia
Level Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 21, 2016

Although this is a Marriott property, it still retains the low standards of Towne Place Suites. Very expensive valet parking: $29 per night plus fees. Carpet is old and does not have a good smell. Rooms are very poorly designed so that a person coming from the shower must ask the person in front of the lavatory to move. ONLY... More 

Helpful?
Thank jsawyer677
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
$29.00 Valet Parking Charge ... more   less 

Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Location: United States > Texas > San Antonio > East Side
Price Range: $103 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
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