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Hyatt Place San Antonio-North/Stone Oak

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1610 E Sonterra Blvd, San Antonio, TX 78258
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Hyatt Place San Antonio-North\/Stone Oak
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354 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I had to report the uncleanliness twice before it was taken care of. The first Time it was reported to a staff member . The second time it was reported to Managment. Once it was reported to management , she was very prompt about fixing my concerns and offered a credit . However at that point I had been there... More 

Helpful?
Thank Wynterbeauty
Phoenix, AZ
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typically nice Hyatt Place. Rooms are big enough and they all have large TVs in them. Staff is very nice and helpful. The room rate is reasonable. Breakfast provided is good. There are plenty of restaurants in the area and it's in what I would call a good part of town. My only small complaint is that... More 

Helpful?
Thank Domhan-Taistealai
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean room, friendly staff, free parking/wifi/breakfast and comfortable lounge area. Very satisfied! I was reluctant to book hotels online because it never meets my expectations. I think it's very annoying that this app makes me write 200 words...I said enough in just 100 words!

Helpful?
Thank Alejandra A
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hyatt while attending a conference. I liked the rooms. There's plenty of space. They have a separate living room with a sectional couch and nice desk area. The hotel itself is close to restaurants, grocery stores, and some shopping. The front desk staff was awesome. We really enjoyed Alex. He seemed to always be there when... More 

Helpful?
Thank Staci S
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We have a nice visit to San Antonio and enjoyed our night in the Hyatt. Room was nice, breakfast have good choices. Best customer service ever the ladies at the front desk rock 😊excellent service. Overall we will come back and stay there again.

Helpful?
Thank Ingrid F
new roads
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has nice big rooms - very clean and near everything. Only complaint is breakfast- not the best- always out of coffee the 4 days we were there. They didnt seem to be prepared for the crowds.

Helpful?
Thank jeanne h
Management response:

Dear Jeanne H, Thank you for taking the time to complete a review. We appreciate all feedback both positive and negative, it gives us an opportunity to always upgrade our service to you our guest. I will share your concerns with my team to be better prepared so other guests are not as unfortunate as you were. Again, thank you!... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of the Hill Country, we are surrounded by scenic parks and lavish shopping districts. ... more   less 

Additional Information about Hyatt Place San Antonio-North/Stone Oak

Address: 1610 E Sonterra Blvd, San Antonio, TX 78258
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: $115 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio-North/Stone Oak 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, Travelocity, Odigeo, Hotwire, Expedia, Hyatt Hotels Corporation and getaroom.com so you can book your Hyatt Place San Antonio-North/Stone Oak reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place San Antonio-North/Stone Oak Hotel San Antonio
Hotel Style:
#24 Romantic Hotel in San Antonio
#40 Family Hotel in San Antonio
#45 Business Hotel in San Antonio
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