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Best Western Plus Palo Alto Inn & Suites

Overview
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12507 SW Loop 410, San Antonio, TX 78224-3195 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Best Western Plus Palo Alto Inn & Suites
Offers & Announcements:BOOK DIRECT & SAVE
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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200 results
Traveler rating
95
66
17
13
9
Traveler type
Time of year
LanguageEnglish
95
66
17
13
9
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All reviews jack in the box front desk bmt graduation convenience store valero gas station recommending places to eat night security breakfast attendant indoor pool and hot tub lackland afb easy access to the highway closest hotel clean and comfortable rooms nice hotel mission trail waffles air force
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1 - 5 of 200 reviews
Reviewed 2 weeks ago via mobile

First time I have ever stayed at a Best Western. The room was ready before my actual check in. Clean room. Comfortable bed. Has frig and coffee maker. Breakfast included with the room. House cleaning was very helpful. As for the front desk service needs...More

Date of stay: October 2018
Thank sosaa
Hotel's Favorite
Reviewed 3 weeks ago via mobile

There is not a lot of choices on the south side of San Antonio, but this Best Western is all anyone should need. Very clean and comfortable room. A/c was cold, water pressure was strong and hot. Fridge has a freezer compartment to re-freeze my...More

Date of stay: November 2018
Thank philly582
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Dear Guest, Thank you for choosing the Best Western Plus Palo Alto Inn and also for sharing your delightful review. We are overwhelmed to see your appreciation to the team individually and all of them are proud that they could provide you with an experience...More

Reviewed 3 weeks ago via mobile

I like to get on Trip Advisor to read reviews and this hotel had some good ones. On trip advisor it will show the price which I find convenient it does the work for you. It took me to Priceline.Booked a room. My fault I...More

Date of stay: November 2018
Thank Happy2133
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Dear Guest, Thanks for your stay at the B/W Plus Palo Alto Inn and the comments. We shall check this issue with the reservation team and the concerned staff for clarity. Any discrepancy shall be immediately corrected so that such inconvenience never repeats. Sorry for...More

Reviewed 4 weeks ago

This BW Plus property was bright and clean, with professional staff. I was staying there for business and the rooms were wonderful, including fridge and microwave. Free breakfast served from 6:30 to 9:30 every day and was very nice. Would like to see veggie sausage...More

Date of stay: November 2018
Thank bruce k
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Hello Esteemed Guest, It is amazing to get such a feedback from a guest like you about the Best Western Plus Palo Alto Inn. It is a testimonial to the entire hotel staff that they are doing their best. We shall run that extra mile...More

Reviewed September 19, 2018

We would stay here again, very clean, breakfast was very good, bed very comfortable, internet spotty at times, The only real negative was figuring how to get to the motel from highway, we could see it but roads were troublesome.More

Review collected in partnership with Best Western
Date of stay: August 2018
Thank kingjcet
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded September 21, 2018

Hello Guest, Greetings from the Best Western Plus Palo Alto Inn. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
75
Price range
$77 - $127 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus Palo Alto Hotel San Antonio
,
Best Western Plus Palo Alto Inn And Suites
Location
United States > Texas > San Antonio
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Number of rooms
75
Price range
$77 - $127 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Plus Palo Alto Hotel San Antonio
,
Best Western Plus Palo Alto Inn And Suites
Location
United States > Texas > San Antonio
Photos
Traveler (12)
Room & Suite (6)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (2)
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Questions & Answers
Ask a question
gloriacanavangc
September 10, 2018|
AnswerShow all 2 answers
Response from Craig S | Reviewed this property |
Yes. Usually the standard method is that the hotel will hold the room with your card number. Once you check in, there will be a hold for a paetial amount of the room place on your card. When you check out, the hold is... More
0
Votes
terri l
January 28, 2018|
AnswerShow all 2 answers
Response from nels0nfamily7 | Reviewed this property |
With light traffic the riverwalk is about a 15-20 minute drive.
0
Votes
Flightadjuster
October 26, 2016|
AnswerShow all 2 answers
Response from Rick B | Property representative |
yes we do offer military discount. Thank you Rick
0
Votes
Room Tips
"Close to military bases."
DiannaM774
May 8, 2018
Read review
"We were on the 4th floor. It was very quiet."
466WILLIAMD
Oct 17, 2017
Read review
"King Suite"
jmsteidl11
Jul 6, 2017
Read review
"Check if there's a heat exchanger outside!"
FulhamPete
Mar 19, 2017
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