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BEST WESTERN PLUS Palo Alto Inn & Suites

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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Midland, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW

Spur of the moment trip. 4 adults sharing a room. Worked out great. It was awesome having fast food right outside the hotel. The room was nice. Loved the indoor pool and hot tub. Hot tub needed to be hotter

Review collected in partnership with Amoma.com

Helpful?
Thank 646rhondab
Corpus Christi, Texas
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my 2nd stay at this property and I was glad to see that my biggest negative from my 1st stay had been addressed which was the wi-fi. Stayed here over the Labor Day weekend as we bought a new vehicle and took in two minor league ballgames. Compared to other hotels this one was the cheapest which surprised... More 

Review collected in partnership with Best Western

Helpful?
Thank HooksFan
Rick B, Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Hooksfan, Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future, we hope that you enjoy the Wifi. More 

Houston, TX
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 15, 2016

4.0 star rating 8/15/2016 3 check-ins I would stay here again, even for $104 a night plus tax (corporate rate). It was noisy on first floor, and not a lot of hot water but the hotel itself was easy to get to, which was a plus! The people were pretty friendly, and it was clean, so that was great! I... More 

Helpful?
Thank kimcatus
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Kimcatus Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Palo Alto . We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you. More 

san antonio, United States
1 review
5 of 5 stars Reviewed August 10, 2016

professional staf, f clean rooms, relaxing pool,securty at night , all around good place to stay, the breakfast area is clean, near by shopping mall, and plenty near by entertainment in the area, 15 min from down town, less than 10 min from Toyota manufacturing plant,

Review collected in partnership with Best Western

Helpful?
Thank Danny G
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel. More 

Tracy, California
Level Contributor
97 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 19, 2016

I always second guess myself whenever I stay at a 3-star rated hotel. You ask yourself repeatedly "Is this 'barely' three stars or a 'solid' three stars. This hotel is much more than three stars. I give it at least 4 stars because it is firing on all cylinders. The rooms were spacious and always clean; and ours (room 103)... More 

Helpful?
Thank Larry S
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Larry s, We are so happy to hear you enjoyed your stay here at the Best Western plus Palo Alto. On behalf of all of us "Thank you". We are glad to offer the full breakfast early, not only to our BMT families, but to all who are here to enjoy. Thank you for the great review and we... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Came to San Antonio for two days to bring the kids to Sea World. Hotel is very clean. Beds are comfortable and not stingy with the pillows they provide. The front desk staff is very friendly and polite .. especially Teeana. They were also so nice to upgrade us to a bigger room since the tv remote from our previous... More 

Helpful?
Thank SSD_612
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear SSD_612, Please accept a huge thank you from all of us here at the Best Western Plus Palo Alto! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you... More 

Dallas Texas
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 25, 2016

We have stayed at this BW a number of times, but this stay was the best one. Frankly, we like this BW because of it's easy access to San Antonio, with prices much more affordable. This trip was for the Texas State Democratic Convention and for pleasure, afterwards. We enjoy the indoor pool which is available year round. With the... More 

Review collected in partnership with Best Western

Helpful?
Thank MusicMomma1
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Musicmomma1, On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. More 

Midland, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2016

I took a road trip with a friend the length of TX Highway 16. We stayed here the first night and slept so well. The next morning we slogged it out across the brush country for hours to get to the end of the road, Zapata. Then with the heat baring down and little scenery to ogle, we headed north... More 

Helpful?
Thank 22DebShaw
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear 22DebShaw On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. More 

Honolulu, Hawaii
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

Staff was not overly friendly. Hotel had s musty smell all throughout. I was in a king bed room and the AC blew right in the bed because there was no vent control. The thermostat was also inconsistent. Room was either hot or too cold. Walk in shower was also an issue. You had to walk all the way in... More 

Helpful?
Thank Michelle S
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review

Dear Michelle S Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Palo Alto & suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed June 20, 2016

This Best Western was in the south part of San Antonio, yet not too far from major attractions and the Mission Trail. Over all, it was quiet, and the room was clean and comfortable. An added bonus was that we were given a suite, with a nice sitting area and large screen TV-- enough room for 3 people. I would... More 

Review collected in partnership with Best Western

Helpful?
Thank Carol F
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Palo Alto Inn & Suites

Address: 12507 SW Loop 410, San Antonio, TX 78224-3195
Location: United States > Texas > San Antonio
Price Range: $90 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Palo Alto Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Hotel San Antonio
Hotel Style:
#39 Business Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#75 Family Hotel in San Antonio
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