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Candlewood Suites San Antonio NW Near Seaworld

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Candlewood Suites San Antonio NW Near Seaworld
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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Tokyo, Japan
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

My family and I stayed here for a couple of weeks while having just moved to the area and waiting to close on a house. The room was a bit small for our needs, but held us all, including pet, rather snugly. The hotel staff was super friendly and inviting. We enjoyed saying hello each day as we set out... More 

Helpful?
Thank Angela R
Austin, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The staff was friendly, but the issue was with other guests. There were big dogs everywhere, barking in the room next door. It just wasn't the nice experience we were used to at these locations. Other people can break your stay. Also, if there was construction on the building it would have been nice to know that when we made... More 

Helpful?
Thank mashtuck1
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

mashtuck1, thank you for taking the time to leave us a review. I'm sorry to hear about the experience you had while staying in our hotel. We are a pet friendly hotel, so some pets around is to be expected. As for the barking, it generally doesn't happen that often, so I do apologize that it happened while you were... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay at the hotel. The staff was very nice and helpful. The room was very clean and the bed was comfortable. I enjoyed the room had a cook top and dishes. I was able to eat healthy while on vacation. The hotel is further away from SeaWorld that I imagined but not extremely far.

Helpful?
Thank Andre R
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Andre R, Thank you for your review. I am very happy to know that you enjoyed your stay. We, at the hotel, do our best to ensure our guests satisfaction. I'm sorry we were a little further away from sea world than you imagined, but as you stated it is not extremely far. It's about 15-20 minutes depending on the... More 

South Padre Island, Texas
2 reviews
5 of 5 stars Reviewed June 6, 2016

Stayed for 3 nights and despite the hotel having been hit by lightening the night before, hotel staff did an awesome job of tending to our needs and requests. We had a rocky beginning...elevators were not functioning (staff offered to help move luggage to our floor) and no wifi - because of the lightening hit. Staff scrambled throughout the weekend... More 

Helpful?
Thank mdelg62
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Mdelg62, Thank you so much for your review of our hotel. I'm sorry the pool had been neglected a bit, we appreciate the fact that you understood due to the circumstances. I enjoyed reading all the nice things you had to stay about your stay, and look forward to seeing you the next time you are in town. Please do... More 

Minot, North Dakota
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 21, 2016

I stayed here for two nights, the staff was very welcoming, however, the location is not very good. Getting to the hotel is difficult as the exit right next to it has no access to it so you will have to be going around in circles to get access. I did laundry there and put the dryer on its lowest... More 

Helpful?
Thank Ethan F
Gilbert C, Director of Sales at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Ethan F, Thank you for taking the time to give us your feedback, it is greatly appreciated. We are pleased to hear that you felt welcomed and enjoyed our staff. I would like to apologize for the inconvenience you experienced while trying to access our hotel. Thank you for letting us know about the dryer you utilized, we will be... More 

1 review
5 of 5 stars Reviewed April 9, 2016 via mobile

Management and staff was amazing and friendly! Everything was clean, and request for towels and items was quick. There isn't hot breakfast, but an awesome little store with a variety of foods to choose from! Great location conveniently located near Sea World and many restaurants! Loved the little kitchenette!!

Helpful?
Thank Marisela B
Hayley A, Front Office Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Marisela B, Thank you so much for taking the time to post a review. I'm glad to see that you enjoyed your stay with us, and the things we had to offer. I love reading about how our team was good to you during your stay. We hope to see you again, please give us a call at the hotel... More 

Gainsville
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 21, 2016

Our 3 night stay was OK. The room was clean & quiet. The 'kitchen' was small but adequate. Our room was small with only a desk that really wouldn't work for eating a meal, so why do any cooking? The facility is old enough that it has been updated with various accents to make it look newer, but the hall... More 

Helpful?
1 Thank OldTex3
IHGService, Guest Relations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Dear OldTex3, Thank you for being one of our valued guests and taking the time to leave feedback about your stay. We appreciate that you regarded our rooms to be clean and quiet. On the other hand, it is regrettable that you found our hotel needs updating, internet connection and amenities in the room were a let down during your... More 

Tokyo, Japan
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 23, 2015

I was very disappointed in my stay at this Candlewood Suites. I have stayed at Candlewood in the past with no issues. Positives first. The staff was amazing. Everyone was so friendly, helpful, and respectful. The Cupboard was convenient as well. Negatives: My air conditioner did not work for the first three days of my stay and the room was... More 

Helpful?
Thank Bobby W
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Bobby2207, Thank you for taking the time to give us your feedback. I am pleased to hear that you were satisfied with our staff and friendly service, but I am disappointed to hear about the rest of your visit. I will take special note at the details you have listed, and we will be striving to offer our guests consistent,... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Beautiful rooms. Clean bathrooms, small kitchen well stocked for two. Staff friendly and helpful. Is an IHG hotel so the services are in line with the chain, I.e.. Free WIFI. Priced in line with other hotels of its type. I enjoyed the room and enjoyed the experience

Helpful?
Thank David R
Gilbert C, Operations Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

David, Thank you for choosing to stay with us. It is great to hear about your weekend, and we are pleased to hear that you enjoyed the visit. We hope you come stay with us during your next visit to San Antonio. Please give us a call to make your next reservation, thanks! More 

Arlington, TX
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 7, 2015

We just completed our stay with Candlewood. The staff were amazing. They were extremely friendly and personable. The room that were given was very clean well stocked for extended stay. We were pleased with the location also. This is a definite find for your visit.

Helpful?
1 Thank travelinTex48
Gilbert C, Manager at Candlewood Suites San Antonio NW Near Seaworld, responded to this review

Thank you for taking the time to give us your feedback. It is exciting to hear that you enjoyed your visit. Please come visit soon, thanks! More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Candlewood Suites San Antonio NW Near Seaworld

Address: 9502 Amelia Pass, San Antonio, TX 78254
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $95 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites San Antonio NW Near Seaworld 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites San Antonio Nw Near Seaworld Hotel San Antonio
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