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Candlewood Suites San Antonio N - Stone Oak Area

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21103 Encino Commons Blvd, San Antonio, TX 78259
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Candlewood Suites San Antonio N - Stone Oak Area
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

Although when we arrived our first impression was great pulling up. It did however sour a bit with the check-in, our accommodations were not what we specified(a week in advance and the night before in an email/phone call) It was nice. We did not stay in the room much anyway. It is a 15 to 20 minute ride at the... More 

Helpful?
Thank Shawnika R
Bloomington, IL
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved the staff and the outdoor pool Room was nicely appointed and the bathroom was a nice size too Enjoyed having a full size refrigerator to store our bottled water... Microwave was useful for late night popcorn

Helpful?
Thank MIrvinGM
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

MIrvinGM, Thank you so much for the kind words and we are so pleased that you enjoyed your stay. We know you have a choice when choosing a hotel and we are so pleased that you chose us. Sincerely, Jeff Vienne - CHA General Manager Candlewood Suites - Stone Oak San Antonio, Texas 78259 More 

Arlington, Texas
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

First and foremost, the staff here was excellent. Not only did they offer great tips for driving into the city, they were very attentive when we had noisy neighbors more than one night in a row. The hotel doesn't provide cleaning every day, but you can exchange your dirty towels for clean ones at the front desk. The pool area... More 

Helpful?
Thank Jessica L
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Hello Jessica L, Thank you for taking time out to review our hotel and staff and we are pleased that your stay was a good experience and that our staff was excellent. I will have your room notified to our maintenance department so the items mentioned can be corrected and do apologize for the mold in the bathroom and will... More 

New Delhi, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Location of this hotel is very nice. Hotel offers a very clean rooms with kitchen. So if you want to prepare anything you can. Rooms are clean. They almost daily change the towels, linens, bedsheets etc. Situated near Indian grocey, Subway, wallgreen, whataburger, Arby's and HEB this is best place to stay. Hotel staff is also very nice and manager... More 

Helpful?
Thank Aseem S
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Aseem S, Thank you for the detailed review as we are all so pleased that you enjoyed your stay with us. We look very forward to providing you with the same service if you return back to the Stone Oak area of San Antonio one day. Sincerely, Jeff Vienne / General Manager Candlewood Suites - Stone Oak San Antonio, Texas... More 

1 review
3 of 5 stars Reviewed June 1, 2016 via mobile

I give this hotel a solid three for three reasons: when I arrived (it was only 7:05 pm) the staff was no where to be found, there was instructions to pick up a phone located near the front door to retrieve the current lobby employee. Why don't they just wait up front like they are supposed to? The second reason:... More 

Helpful?
Thank joshua h
Candlewood S, General Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Joshua H, Thank you for taking time out to review our hotel. After 6pm we are limited staff and our front desk associate was away from the desk either delivering extra towels or attending to a guests request. I do apologize but our brand of Candlewood Suites does not offer a complimentary breakfast as we are an extended stay model... More 

Colleyville, TX
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 18, 2016

We only stayed at this hotel for a few hours, as it was in the middle of a 200-mile relay race. That said, the room was very clean and the beds very comfortable. The room had a kitchenette with a full-sized refrigerator and a small sink, as well as a microwave (and maybe a stove?). The hotel itself had a... More 

Helpful?
Thank apearc
Houston, Texas
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 6, 2016 via mobile

I am a fan of the IHG hotels and I usually stay in Holiday Inn but decided to try Candlewood Suites. I guess they are the bottom of the chain. Upon entering I can smell the dog smell. The microwave in our room did not work, I told the front desk and was told there was a special way to... More 

Helpful?
Thank Dovealove
IHGService, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Dear Dovealove, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like to apologize for failing to meet your expectations regarding our bathroom condition, amenities and hotel atmosphere.... More 

San Diego, California
Level Contributor
165 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed March 5, 2016

This was an absolutely wonderful hotel. It was like living in my own little condo. First, the location is great in terms of getting to places in the city. I had a convention nearby that I was attending. Parking is plentiful in the lot. I actually thought in making the reservation that was going to a place I had stayed... More 

Helpful?
Thank Joe G
Palm Harbor, Florida
2 reviews
5 of 5 stars Reviewed January 12, 2016 via mobile

Great Staff. One of the best places I've stayed in San Antonio. Great location. I would recommend to anyone. The st as ff was very helpful and the rooms were great for a long stay with a stove, full refrigerator and microwave. The business center was also very nice.

Helpful?
Thank Harold N
Candlewood S, Guest Relations Manager at Candlewood Suites San Antonio N - Stone Oak Area, responded to this review

Mr. Newton! We enjoyed your presence here at the hotel just as much as you enjoyed your stay! It was a pleasure to meet you and we hope you come back to visit with us! Amy D. Bosques Front Office Manager More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 4, 2016

This hotel is great, I stayed here for 2 nights and everything was clean, the location is great and the front desk persons are very nice.. I totally recommend you stay here, they have a full kitchenette and the bathroom is very comfortable.

Helpful?
Thank GMC J
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Candlewood Suites San Antonio N - Stone Oak Area

Address: 21103 Encino Commons Blvd, San Antonio, TX 78259
Location: United States > Texas > San Antonio
Price Range: $108 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites San Antonio N - Stone Oak Area 2*
Number of rooms: 113
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Also Known As:
Candlewood Suites San Antonio n - Stone Oak Area Hotel San Antonio
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