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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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221 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Antonio Northwest/Medical Center
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Showing 210: English reviews
Houston, Texas
Reviewed January 8, 2017

I stayed here bc of the proximity to the UT Health Center. Paper thin walls and ceilings resulted in lack of sleep. When I checked out, my car which was parked directly in front of the lobby had been broken into during the night. Will never stay there again!

Review collected in partnership with Hampton
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Helpful?
1Thank mbnaz
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. I am very sorry about the incident with your vehicle. San Antonio, as a whole, as seen a drastic uptick in vehicle incidents all around the I-10 corridor. We do our best to prevent these things from happening, and unfortunately, occasionally we are still victims of this. We have a police substation a...

San Antonio, texas
Reviewed January 6, 2017

I used my Hilton points for a night away from my house in the area. Ckean , new, great staff. Great beds. Room layout dissapointing , compared to old days. Rooms are small, cheaper , not as friendly . Maintenance was an issue here .

Review collected in partnership with Hampton
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Helpful?
Thank cynthiacQ9049FQ
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the great review and feedback! Our suites are more spacious than our standard rooms so next time just ask for a complimentary upgrade :) I apologize for the maintenance issues you encountered and will make sure the room you stayed in gets checked throughout by our maintenance team. We greatly appreciate you staying with us and hope...

Columbus, Ohio
Reviewed January 6, 2017

I recently started working in this area of town and since I'm a big Hilton guy I decided to check out this place. It was a great location for me (less than 5 minutes from my work location and about 15-20 minutes from the airport). The grounds were very clean -- looks like it went through a recent remodel --...

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Helpful?
Thank Don H
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We are thrilled that you enjoyed your stay and hope to see you again soon!

Reviewed January 4, 2017 via mobile

The staff was friendly and courteous. Great hotel. Clean and spacious rooms, great layout. It was really close to cantera mall and other intertainment for our kids. Joseph was extremely helpful and attentive to our needs. We will definitely come back

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Helpful?
Thank sjv3kids
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your perfect review and feedback! We are thrilled that you enjoyed your stay and thank you for the compliments on Joseph :) We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to our area!

Reviewed January 4, 2017

Needs some tender loving care. The grounds were pristine and the location is a bit long to get to, if you are coming in from the south. Great friendly staff, but the hot tub was not working. Not so good if that is what you are planning to utilize over the New Year Holiday. Ugh.........

Review collected in partnership with Hampton
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Helpful?
Thank L8971SQelainem
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and response! I am very sorry about the hot tub issue during your stay and that has since been corrected. We greatly appreciate you staying with us and hope to have an opportunity to better your experience with us next time your travels bring you back to San Antonio!

BLUE SPRINGS, United States
Reviewed January 3, 2017

A couple minor setbacks to start. No jets in hot tub and a day one cleaning issue. Cleaning was fixed asap and the rest of the stay was great. The staff was 5 star and the free breakfast was better than all fast food and some restaurants. Can't say enough about the staff and location of this hotel. Perfect for...

Review collected in partnership with Hampton
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Helpful?
1Thank markaC3217YS
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect review and feedback! We are extremely sorry for the hiccup and am glad our staff was able to rectify it. We greatly appreciate you staying with us and we wish you a very happy and wonderful 2017!

Laredo, Texas
Reviewed January 2, 2017

Hampton Inn its always my fist choice for stay since the staff its always great. Rooms are always very clean and they have the best fresh blankets for a long restful night. Value for service is fair and availability for extra stay its always good.

Review collected in partnership with Hampton
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Helpful?
Thank Neytirij
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We're thrilled that you brought in the New Year with us and we wish you a very happy and successful 2017!

Austin, TX, USA
Reviewed December 30, 2016

I went to stay in this hotel for vacationing with my family and specifically chose this hotel because of the indoor pool and whirlpool, which was difficult to find in this price range and in this area. In December weather, outdoor pool was like not having a pool at all, specially for young kids, so indoor pool was important. I...

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Helpful?
1Thank Amit_Austin_TX_USA
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We are very sorry for the problems you encountered during your stay and I have called our contractor to fix the issue with the hot tub. I can definitely understand your frustrations. We greatly appreciate you staying with us and hope to have an opportunity to better your experience with us the next...

Texas
Reviewed December 25, 2016

Hampton Inn, great rooms, clean, secure with great amenities. This one is not the most accessible, you have to drive 1/2 mile past it on I-10 northbound, the make a U and come back. Don't miss the driveway, you can't get back easily. Parking is in the back, secluded and secure. Wonderful hotel, love staying there.

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Helpful?
Thank hughakston223
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the wonderful review and feedback! We are thrilled that you enjoyed your stay and hope to see you again soon :)

Denton, Texas
Reviewed December 14, 2016

Here on a business trip with a coworker. The receptionist (April) at the front desk was amazing. She was so helpful with suggesting a place for dinner and helping us get around town with ease. The rooms were beautiful, clean and comfy.

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Helpful?
Thank mdt4092
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We greatly appreciate you staying with us and hope to see you again soon!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 IH-10 West, San Antonio, TX 78230 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $94 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Hampton Inn & Suites San Antonio Northwest/Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“From what I saw, the best rooms are on the fourth floor. Especially those that are facing the airport. If a person likes airplanes.”
 of 5 bubbles jerrellm2017, 1 week ago | Read review
“watch for specials, I booked with Booking.com”
 of 5 bubbles gchutrau, 3 weeks ago | Read review
“Even Rooms Overlook Store with Bright Neon Lights”
  • Shower and Vanity (Another Room for Toilet)
  • Hotel Room
 of 5 bubbles 519donh, Jan 6, 2017 | Read review
“Higher floor rooms have better view.”
 of 5 bubbles Amit_Austin_TX_USA, Dec 30, 2016 | Read review
“Rooms away from outside doors on first floor are nice, doors make noise when closing.”
 of 5 bubbles hughakston223, Dec 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question