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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Antonio Northwest/Medical Center
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Showing 142: English reviews
Houston, United States
1 review
4 of 5 stars Reviewed June 20, 2016

Great location. Good breakfast. Friendly staff. Very large room with separate living room area. Overall, this was a very good stay. Close to restaurants and shopping and way from tourist activities. Would stay here every time I travel to San Antonio for business.

Review collected in partnership with Hampton

Helpful?
Thank Patricia J
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the great score and review! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

Puebla, Mexico
1 review
4 of 5 stars Reviewed June 8, 2016

Great hotel! I have stayed there consecutive times and the staff is amazing Emily at the front desk helped me with some information i needed , romos are pretty spacious and clean and the breakfast hostess was very helpful with my kids . I would definitely recommend this hotel .

Helpful?
Thank yesienamorada
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We will make sure Emily is recognized for her fabulous service and we hope to see you again whenever your travels bring you back to San Antonio! More 

Magnolia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 6, 2016

Booked and checked in at the end of the day. Was treated respectfully and efficiently! Love this hotel...will def book again when in San Antonio. This hotel will be my first choice! Hotel in a great location.

Review collected in partnership with Hampton

Helpful?
1 Thank Pat B
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you very much for the awesome review and feedback! We are thrilled that you enjoyed your stay and look forward to your next visit with us :) More 

Scottsdale, Arizona
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

We were passing through on our way to Miami. This was another hotel property before Hilton bought it and completely remodeled it. It is beautifully appointed and the staff were great. The rooms are a very nice size; interesting bathroom set up. Shower and vanity totally separate with a glass sliding door and the another bathroom with a sink, as... More 

Helpful?
1 Thank CSHL43
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for sharing your great experience with us! We are excited that you enjoyed your stay and greatly appreciate your feedback. We hope you pass back through on the way home from Miami and look forward to seeing you again soon! More 

Midland, United States
1 review
1 of 5 stars Reviewed May 31, 2016

Bathroom was not clean and we had no hot water. Breakfast was also not good. Rolls were frozen, juices empty and the area was dirty. Didn't make you want to eat. Upon checkout, no one even asked how the stay was. You could tell it would be pointless to bring up concerns. No one would have cared.

Review collected in partnership with Hampton

Helpful?
Thank Alan W
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We are very sorry for the problems you encountered and have invoked our Hampton 100% Satisfaction Guarantee. We have shared your experience with our breakfast and housekeeping managers for corrective action and we hope you'll give us another try whenever your travels bring you back to San Antonio! More 

Yorba Linda, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016

It was an excellent location for the purpose of our visit. Emily warmly greeted our family as we checked in at the front reception desk. She created a great first impression for our stay at this hotel. Thank you, Emily, for your kindness.

Review collected in partnership with Hampton

Helpful?
1 Thank joyceh695
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you very much for sharing your review and feedback! We will make sure Emily is recognized for her great service and thank you for your compliments! We're excited that you stayed with us and hope to see you again whenever your travels bring you back to our area :) More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed May 25, 2016

Great stay for a great price.. Clean rooms, courteous staff, nice indoor pool with hot tub.. And great gym equipment.. Breakfast is complimentary and wasn't bad at all.. The only thing i would suggest is more waffle makers because there was quite a line for them :)

Review collected in partnership with Hampton

Helpful?
Thank mariosF8376GO
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for sharing your review and feedback with us! We are thrilled that you enjoyed your stay and we hope to see you again whenever your travels bring you back to San Antonio! More 

Germany
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 16, 2016

During our 7 night stay, most of the guests were business and it was pretty quiet except during the weekend when many families with kids arrived. We got a good military discount and ended up with a handicap room with 2 queens, a sleeper sofa, and large open area in front of the mini kitchen. Our only complaint was the... More 

Helpful?
Thank DarwynK
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We are delighted that you enjoyed your stay and I will make sure the employees you mentioned are recognized for their fantastic service! It was our pleasure to serve you and we hope to see you again whenever your travels bring you back to San Antonio! More 

Atlanta, Georgia
Level Contributor
194 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 893 helpful votes
3 of 5 stars Reviewed May 15, 2016

Had a room on the second floor. It was fine. Noisy in the hallway late at night. Internet was spotty and most of the time didn't work. Breakfast was fine. The hotel is clean and conveniently located. The workout room was clean and one of the better I've been in. Staff was friendly. I reported the internet issues. There's nothing... More 

Helpful?
2 Thank TripTipDad
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We are rolling out upgrades to the HHonors App for digital check-in guests this month and we hope you'll continue to use the app. We are experiencing a Wi-Fi outage at the moment and have been working closely with the technicians to get it resolved. Thank you again for sharing your experience and... More 

New York City, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed May 13, 2016

Dim light bulbs, oddly placed towel hooks, no wall coat/hat hooks, weird reading lights that don't work, spring-loaded closet door and awkwardly placed refrigerator, 2 queen-size beds but only one chair. Not the highest comfort quality experience. And, as usual these days, window don't open.

Review collected in partnership with Hampton

Helpful?
Thank Jeff G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We are constantly improving our products and services and recommend booking a suite next time for maximum comfort :) We thank you for bringing those items to our attention so we can correct it and we hope to have an opportunity to serve you again the next time your travels bring you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 W Interstate 10, San Antonio, TX 78230-1043 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $108 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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