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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Antonio Northwest/Medical Center
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Showing 142: English reviews
San Antonio, Texas, United States
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2016

My AC went out in July and I needed to find a place to stay cool through the weekend. I found this hotel very clean, and well maintained. The staff was friendly and helpful. There is no restaurant in the hotel but they do provide hot breakfasts. My first morning was Sunday and by the time I got to breakfast... More 

Helpful?
Thank Claudia A
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and review! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

1 review
5 of 5 stars Reviewed July 16, 2016

From the room, to the pool, in the kitchen. Every part of this hotel keeps an excelent standard of cleaness. 10/10 would come here again. Our house keeper, Vernita, did a superb job keeping our rooms clean and keeping a friendly and humurous environment.

Helpful?
Thank Carlos Daniel H
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and review! We are thrilled that you enjoyed your stay! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

Shanghai Region, China
1 review
4 of 5 stars Reviewed July 8, 2016

Room was great, particularly Vernita who kept our room clean and would leave us with a laugh. Good location. Also agree about the noise in the halls as it seems to cater to families with young children. Terrific staff!

Helpful?
Thank mikelambert56
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the review and feedback! Indeed, during the summer season we do have a lot of families with young children due to our proximity to Sea World and Six Flags. I personally like to travel during the weekdays during the Summer, as hotels are usually a lot more peaceful :) We greatly appreciate you staying with us and... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 4, 2016

I have stayed here a couple of times and for me the hotel is perfect, Is practically new hotel, it open sometime last year. The rooms are very clean and the service is great. The only thing I could ask for would be that gym would have more machines to use. The location is great if you are going there... More 

Helpful?
Thank Nestor G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and review! We thank you for continuing to choose us whenever your travels bring you to San Antonio and we hope to see you again soon! More 

San Angelo, Texas
1 review
4 of 5 stars Reviewed June 30, 2016

Everything was great but the location. It's really hard to find and get to. The staff was awesome, after a long day vacationing coming in to a clean room. Verita helped with extra pillows and blankets our first day. The breakfast staff is awesome making sure everything was fresh and clean. If I had their names I would use them.... More 

Helpful?
Thank littlebit422
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and feedback! We greatly appreciate you being our guest and hope to see you again soon :) More 

Austin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 30, 2016

The hotel is clean and convenient. But it seems to cater to families with young children. I was there with my family, but still found it challenging. We found the rooms to be noisy, with running in rooms above and in the hallway. The breakfast and pool areas were often chaotic. Not a place for a restful stay. Staff are... More 

Review collected in partnership with Hampton

Helpful?
Thank jgreene
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback! We apologize for the noise issues. Some parents are more considerate than others when it comes to their children running wildly throughout the hotel and we're sorry you experienced that issue. We greatly appreciate you staying with us and hope you'll give us a chance to better your experience with us the next... More 

Strasburg, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

Everything was perfect. The staff was very helpful. The rooms were exceptional. the breakfast was hot and very good and the breakfast room was exceptional. I recommend this hotel to any one who is looking for a reasonably priced enjoyable stay.

Review collected in partnership with Hampton

Helpful?
Thank Becky B
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and feedback! We greatly appreciate you being our guest and hope to see you again soon :) More 

2 reviews
5 of 5 stars Reviewed June 22, 2016

We were very well satisfied with the service we received from Daisy in the outstanding way she took care of us during our stay from June 15th through June 19th. I would highly recommend her for some sort of recantations for her SUPER service to your customers.

Helpful?
Thank Curt G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect score and awesome review! We thank you very much for being our guest and we look forward to your next visit! More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2016

We stayed here on a family trip and you can always count with the high standards that usually Hampton Inns have. Very friendly staff, clean and super comfortable beds. I was particularly glad of the service that the lady in charge of breakfast area provided us. She went beyond to make sure we had what we needed.

Helpful?
Thank MarissaMN
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the review and feedback! We greatly appreciate you staying with us and we hope to see you again whenever your travels bring you back to San Antonio! More 

1 review
5 of 5 stars Reviewed June 22, 2016

My room was neat and tidy. Carmen did my sweaty teenage boys football laundry when the self laundry in the hotel was being renovated. Service was prompt and always very nice. The staff was more than accommodating. Daisy and Ervin went above and beyond in making my stay perfect. Thanks so much! We will be staying with you again.

Helpful?
Thank Julie B
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We greatly appreciate the compliments and are thrilled that you enjoyed your stay! Thank you for being our guest and we hope to see you again soon :) More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 W Interstate 10, San Antonio, TX 78230-1043 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $108 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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