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Hampton Inn & Suites San Antonio Northwest/Medical Center

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Hampton Inn & Suites San Antonio Northwest\/Medical Center
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159 Reviews from our TripAdvisor Community

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Showing 150: English reviews
San Antonio, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Staff is friendly, clean rooms and bathrooms, and a decent breakfast with good coffee. I was thoroughly surprised with the receptionists as they greeted my family and I every time we stepped foot outside the hotel, coming in, and even offered coffee to us when we had to check in at 1130 PM. In the Mornings, they would greet... More 

Review collected in partnership with Hampton

Helpful?
Thank Joe R
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We are thrilled that you enjoyed your stay and I'm glad you got to experience our Hamptonality at its finest! We greatly appreciate you staying with us and we hope to see you again whenever your travels bring you back to San Antonio :) More 

Decatur, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We always stay at Hampton Inn hotels when we travel. I can count on clean rooms is the number one reason. But the staff is always friendly and complimentary breakfast is a pleasant experience every morning. This particular location has lots of restaurants and shopping in the area if needed. Its about a 20 minute drive from Sea World.

Review collected in partnership with Hampton

Helpful?
Thank Eric G
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your top notch review and feedback! We are thrilled that you enjoyed your stay and hope to see you again soon :) More 

Texas
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We generally like Hamptons and stay in them often but this hotel was the noisiest. At 1:45 a.m. we awoke to the sound of people in the floor above us who had apparently just arrived. We could clearly hear not only adults walking around (sounded like stomping) but even a child running around the room. Couldn't believe how noisy. Same... More 

Review collected in partnership with Hampton

Helpful?
Thank Christineg652015
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. We apologize for the noise issue and am sorry the guests above your room weren't more considerate, especially during that time. We greatly appreciate you staying with us and hope to have an opportunity to better your experience with us the next time your travels bring you back to our area! More 

Austin, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

I've stayed at Hiltons and Hampton Inns all over Texas with no problems, until this stay. The accommodations were fine but the staff was awful, especially when they made mistakes or addressed complaints. I stayed from Saturday - Friday. First they struggled to find my reservation, which I ultimately had to show an email confirmation receipt...ok fine. Then, Wednesday at... More 

Helpful?
Thank Victorious8
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your review and feedback. I am extremely sorry our staff called you after midnight and will ensure they receive additional training, as that is definitely not acceptable. Our General Manager was out sick all week that you stayed and I'm sorry our night manager wasn't in during the time you sought out one. I see that our... More 

Brownsville, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice and clean, the breakfast was not great. Staff was friendly. Beds were comfortable. Parking area was well lit and close to the entrance. Pool was not that big but it was ok, there should be an outdoor pool

Review collected in partnership with Hampton

Helpful?
Thank 785shannong
Brian T, General Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the great review and feedback! I am sincerely sorry you didn't enjoy our breakfast and having our indoor heated pool ensures our guests can swim year-round :) We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

El Paso, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was centrally located for our travel, it was very nice looking inside and out. The room was spacious for my wife, daughter and myself. The beds were extremely comfortable and slept very well. Breakfast was awesome and filling. Will stay here again!!!

Review collected in partnership with Hampton

Helpful?
Thank Herrera J
Brian T, General Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for your perfect review and feedback! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

Las Vegas
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved all the amenities that this hotel offered. I stayed here for 2 weeks on a business trip. I was so pleased coming home everyday with an impeccable clean room. If I had to go back to San Antonio. I would love to stay here again.

Review collected in partnership with Hampton

Helpful?
Thank roselena2016
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect review and feedback! We are delighted that you enjoyed your stay and hope to see you again soon :) More 

Mission, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was lovely with a great layout. Checkin and checkout process was done in a timely manner. Breakfast provided was very complete and offered at a convenient time. Exercise facility of good quality. Convenient location (near UTHSCSA).

Review collected in partnership with Hampton

Helpful?
Thank 964rbs
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the perfect review and feedback! We are delighted that you enjoyed your stay and hope to see you again whenever your travels bring you back to San Antonio! More 

Tulsa
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Several members of my family booked this hotel for our get together in San Antonio. It is close to a variety of restaurants and Fiesta Texas. Very busy area with traffic and make sure you use the exit off of the interstate that is north of the hotel, go under the interstate and head back south to the hotel as... More 

Helpful?
Thank MyHumbleOpinion
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the fabulous review and feedback! We are thrilled that your group enjoyed their stay and thank you for being our guest! We greatly appreciate you staying with us and hope to see you again whenever your travels bring you back to San Antonio! More 

Sinton, Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We love staying at Hampton Inns. We can always expect excellent customer service, (our check-in was effortless) outstanding bedding, above average breakfast and free Wi-fi. I was a little surprised by the set-up of the restroom, but other than that everything else was great! Easy access on/off freeway and the location is great for multiple San Antonio hot spots!

Helpful?
Thank p4s90
Brian T, Guest Relations Manager at Hampton Inn & Suites San Antonio Northwest/Medical Center, responded to this review

Thank you for the awesome review and feedback! We are thrilled that you enjoyed your stay and hope to see you again whenever your travels bring you back to our area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our fully renovated Hampton Inn offers modern accommodations near all of San Antonio's major attractions and businesses. Guests enjoy spacious rooms with free WiFi, microwave and mini-refrigerator plus an indoor pool and free hot breakfast each morning. ... more   less 

Additional Information about Hampton Inn & Suites San Antonio Northwest/Medical Center

Address: 11426 W Interstate 10, San Antonio, TX 78230-1043 (Formerly SpringHill Suites San Antonio Medical Center/Six Flags)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $99 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Antonio Northwest/Medical Center 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Hotel Style:
#37 Family Hotel in San Antonio
#45 Romantic Hotel in San Antonio
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