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    Holiday Inn San Antonio NW - Seaworld Area

    10135 State Highway 151, San Antonio, TX 78251-4548
    +1 877-859-5095
    Hotel website
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    10/29/2017 10/30/2017
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    $104
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    Traveler (82)
    Room & Suite (88)
    Pool & Beach (48)
    Overview
    • Excellent56%
    • Very good21%
    • Average12%
    • Poor7%
    • Terrible4%
    Travelers talk about
    “sea world” (79 reviews)
    “front desk” (71 reviews)
    “indoor pool” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (382)
    There are newer reviews for Holiday Inn San Antonio NW - Seaworld Area
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    101 - 105 of 377 reviews

    Reviewed July 26, 2016 via mobile

    This hotel has really great staff. Everyone was always so helpful and friendly. In fact Maureen (front desk) is the reason we booked here. Maureen was so kind and answered so many questions before I booked our trip to sea-world. We were so glad to...More

    3  Thank Rashael D
    Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded July 28, 2016

    Rashael D, We would like to thank you for taking the time to recognize the amazing service from the staff and for the special recognition for Maureen. She will be recognized forthe personalized and attentive service. We're also glad you were able to enjoy the...More

    Reviewed July 25, 2016 via mobile

    Had a wonderful experience Justine was friendly and knowledgeable about the area and a breath of fresh air at the front desk made check in a delight would recommend this hotel to anyone visiting the San Antonio Seaworld area.

    2  Thank kfink77
    Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded July 26, 2016

    Thank you for sharing your wonderful experience on the service provided by Justine during check in. I will make sure the share your kind words with her and as always, we appreciate your business.

    Reviewed July 23, 2016 via mobile

    We should have paid more attention to the previous reviews!! When we checked into the room the floor was filthy with big chunks of food between the beds, under the night stand, in the chairs and beside them. The counters had been wiped at, the...More

    2  Thank Deborah w
    Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded July 25, 2016

    We shared your disappointment with the housekeeping staff and they are committed to improve and also offer their apology for not meeting the standards that are required. Your feedback is appreciated and hope your give us another try if travel brings you back to the...More

    Reviewed July 20, 2016 via mobile

    I saw the other reviews about housekeeping and figured it was some random circumstances. We found a pair of kids underwear in the closet, discarded price tags, and the closet door fell off. The bathroom was mostly clean but the ceiling has some stains. Our...More

    1  Thank drivinbrad
    Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded July 22, 2016

    Your feedback is crucial to our success and for improving our standards. More importantly without such feedback we won't be able to work on the areas that we should already be proficient in. On behalf of the housekeeping staff and myself please accept our apology...More

    Reviewed July 19, 2016

    We had two charter buses traveling from South Carolina. We were all amazed at the wonderful hospitality shown to our group during our week's stay. The welcome reception we received upon our arrival was really nice...being greeted by the smiling and courteous hotel staff was...More

    4  Thank Rodney G
    Response from Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld AreaResponded July 20, 2016

    We appreciate you choosing the stay at the Holiday Inn NW SeaWorld for your group during your stop over in San Antonio. We cannot thank you enough for allowing us to serve you and will be certain the recognize the staff that gave you the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $102 - $190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #77 Business Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, IHG, Expedia, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Holiday Inn San Antonio NW - Seaworld Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Far West Side
    • Also Known As
    • Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
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    Traveler (82)
    Room & Suite (88)
    Pool & Beach (48)
    Dining (22)
    Hotel & Grounds (127)
    Business Center & Event Rooms (15)
    Bathroom (12)
    Family and Play Areas (1)
    Nearby
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    .38 miles away
     
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    2.22 miles away
     
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    Ask a question
    Questions & Answers
    blueangel1229
    November 9, 2016|
    AnswerShow all 3 answers
    Response from mamatica007 | Reviewed this property |
    I think check out is 11, and I think parking is free, but you would have to ask when you arrive about parking rules
    0
    Votes
    travellera365
    August 30, 2016|
    Answer
    Response from Liz2509 | Reviewed this property |
    Yes, a fee of $25.00 is placed on your card, up until you check out this is returned to your card if no items from the fridge are bought/used.
    1
    Vote
    Parul211
    May 5, 2016|
    AnswerShow all 2 answers
    Response from Capo1965 | Reviewed this property |
    The on-site restaurant is very very nice and open from morning till night. Excellent service and wonderful food. Not much within walking distance but there are lots within a five to ten minute drive.
    0
    Votes
    Room Tips
    "Don't use electronic gps to get here!"
    Read review
    "We had the top floor on the end, never heard anyone even when it was booked full on the weekend."
    Read review
    "Stay on the 4th floor and have Correna and Perla provide room care for you (their awesome)."
    Read review
    "Book early. Highly recommended for families!"
    Read review
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