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Holiday Inn San Antonio NW - Seaworld Area

Hotwire.com$144*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn San Antonio NW - Seaworld Area
Holiday Inn San Antonio NW - Seaworld Area
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332 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Waco, Texas
Reviewed 2 days ago NEWvia mobile

Great stay! Nice service. I was there 3 nights. Right down the street from Sea World. They have a shuttles that can drop off at Sea World. Buffet in the restaurant is good. There is a bar outside at the pool and inside.

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Helpful?
Thank johntW3253CX
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are thrilled that your stay was great and that you enjoyed some of the amenities the hotel has to offer. Thank you for taking the time to share your experience and hope to serve you again in the near future.

San Antonio, Texas
HOTEL’S FAVORITE REVIEW
Reviewed November 17, 2016

I, personally, did not stay at the Holiday Inn. However, we used them for a group booking through work--we had 33 people staying there for a few nights. Rebecca Halderman, Director of Sales and Marketing, worked very closely with me to make sure we had all that we needed for our group. She made everything so easy and was truly...

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Helpful?
1Thank Helenlh66
About Hotel's Favorite Review
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It is great to read the compliments on Rebecca and to hear all your guest were happy with the hotel accommodations along with enjoying the breakfast! We appreciate the business and taking the time to let us know! Thank you again.

Waco, Texas
Reviewed 3 days ago NEWvia mobile

Great bar with good looking bartenders and a restaurant with good food and a friendly staff like Tammy and shuttles that will take you to and from the courses. Checking in and out was easy and we'll definitely stay there again next year...

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Helpful?
Thank jwc647
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

The staff looks forward to your return visit next year and thanks for the compliments on Tammy. Your comments will be passed on to her and glad you enjoyed the golf courses you were able to play during your stay!

Reviewed 4 days ago NEWvia mobile

Stayed here for 2 weeks... wonderful. Location was pretty close to everything; traffic was very congested from 6-8 A.M. On the bright side, the built-in diner served 3 meals a day, and a decent breakfast buffet, boasting a decent selection of food for any appetite. The service was excellent as well: Kristina (A.M.) and John (P.M.) were the epitome of...

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Helpful?
Thank John S
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

John, Thank you for your review and the special recognition for Kristina and John on delivering great service during your 2 week stay. We're also glad that you enjoyed our popular location and the food served in the Grill Restaurant. Thank you again and welcome you back when plans allow.

Reviewed 1 week ago NEWvia mobile

We had a wonderful time on our 3 day couples trip! The service was impeccable! Tammy was our server at breakfast and took great care of us. All of the restaurant and bar wait staff was polite and attentive. Chris makes a mad Bloody Mary! Our room was clean and incredibly comfortable! The shuttle ran us down to the river...

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Helpful?
Thank Jessica C
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for choosing to stay with us during your 3 day couples trip to San Antonio and we are grateful for the wonderful endorsement. I will be certain to recognize Tammy and Chris for their outstanding service and we welcome you back!

Reviewed 4 weeks ago

i booked 12 rooms for middle school kids and had the best customer service from start to finish!!!! Everyone was amazing!!! She gave me a great rate and had all of our keys organized for a very unorganized group!! We had a great outdoor pizza pool party and it is a beautiful area.

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Helpful?
Thank holly h
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We appreciate that you booked your event with us and for the kudos on the superior customer service that was provided to you from our team. Thanks again!

Reviewed April 21, 2017 via mobile

My finace ans I went to the sports bar "The Grill" to eat when we got to thr hotel. The service wasn't bad when we first got there. As soon as we sat down our drink orders were taken and food order was taken about 10 minutes later. The food took forever and my original drink (pink flamingo) had no...

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Helpful?
Thank Savannah A
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We are sorry you did not receive the service you expect and deserve while dining in the Grill Restaurant. You're feedback is appreciated and will continue to work on these areas where we should already be proficient.

Reviewed April 21, 2017

this hotel and staff is beyond words if all hotels ran like this we wouldn't have nothing to say 10 stars property and staff the service from the staff was top notch bar and restaurant 10 stars . breakfast server linda was exceptional ,she should be an employee of the month every month . what a wonderful wonderful pleasant lady

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Helpful?
Thank Eric B
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

Thank you for letting everyone know about the exceptional service you received from the hotel staff and the special recognition on the service you received from Linda in the Grill Restaurant. I'll make sure your comments are passed on to her. Thank you again!

Reviewed April 8, 2017 via mobile

Beds were extremely comfortable and complimentary food was very good. Bathroom did have a bad odor like urine/ammonia and indoor pool was cloudy. Outside pool was extremely cold and filled with pollen.

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Helpful?
Thank Enj J
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

We're glad you were pleased with the bedding and food in the Grill Restaurant. Our outdoor pool is not heated like our indoor pool and will double our efforts to maintain them for all our guests. Thanks for staying with us and the valuable feedback.

Peru, Indiana
Reviewed April 7, 2017

From check-in to check-out this was one of our favorite stays in San Antonio. We typically stay on the river walk, but to be closer to family we tried this excellent place. The staff were all very friendly and super attentive and the entire property is very well maintained. Our first room was a bit noisy from the HVAC units...

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Helpful?
Thank Overdoesit
Shawn K, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review

It's flattering to read that we are one of your favorites due to the service provided by the staff and our well maintained facility. We take pride in our job and appreciate the recognition and for letting us know we exceeded your expectations. Our apology for the noise from the roof top AC and glad we were able to get...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 

Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Address: 10135 State Highway 151, San Antonio, TX 78251-4548
Location: United States > Texas > San Antonio > Far West Side
Price Range: $111 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Hotel Style:
#77 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn San Antonio NW - Seaworld Area staff and other travelers.
6 questions
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Dallas, Texas
9 months ago

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Questions? Get answers from Holiday Inn San Antonio NW - Seaworld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“right by Sea World”
238hollyh, 4 weeks ago | Read review
“my room was top notch cannot faul whatso ever”
K1180UKericb, Apr 21, 2017 | Read review
“Ask to be away from the rooms with a close view of the HVAC. Higher Floors will be best.”
Overdoesit, Apr 7, 2017 | Read review
“Best Place to stay hands down”
mrblack984, Apr 4, 2017 | Read review
“a room with a view of the sunset/sunrise over the Texas Hill Country is beautiful.”
largecharlie3, Dec 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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