We’ve been staying here for two weeks and have had a great experience in the hotel and I made her at the restaurant until our last night and we were pleasantly surprised with our service Angelika Rodriguez our server for dinner and was outstanding.
We wanted a room with a view, and that's what we got. Overlooking the Alamo and the surrounding courtyard, and we could see the path we'd need to take to get to the Riverwalk. Our room met our specs of CLEAN/QUIET/SAFE. We loved the oversized tub and the view of the city with light-blocking curtains so we could sleep in. The hotel provided extras we needed (crib for baby, extra towels) with hardly any wait time. Even though the hotel is obviously old, the important things have been modernized. We would, however, have liked to have a small fridge and microwave for baby stuff, but we managed. Also, I called the day before we arrived, asking if the pool was operational and was told it was not...so we left our swim stuff at home. Lo and behold--it was up and running! But it wasn't a big deal in the long run as we were gone sightseeing / shopping the whole time. The valet service was awesome...Matt B and Jay M took care of us . The other guys did too. Phil at the front desk was polite and helpful and won my heart with a bottle of cold water and a warm cookie upon checkin. Not sure if this is standard practice but I'd vote for it to be! I will be coming back to this place!…
Angelika is the best hotel employee. Always a smile and a kind word. Extra special employee. Will always remember the excellent service and accommodation. Will look for her when I come back. Glad you hired her. She deserves a raise.
I don't think I have ever dealt with such a caring, polite and friendly personality person as Mollie Garcia. She definitely will make me come back to the Emily Morgan hotel. Thank you Mollie!!! Malick in room 1003
Stay here! We absolutely love this hotel. Not only is it beautiful and centrally located - the staff is wonderful! Angela at the front desk, Johnny the bell hop and Ashley the housekeeper were terrific! They all 3 catered to our every need and made our stay fabulous.
Awesome stay with amazing valets Jay M and Carlos with PMC.. definitely recommend. Rooms were very comfortable and everything within walking distance.. the view at night was beautiful. Our room overlooked the Alamo which was a definite must
The hotel and service were lovely. In particular I loved how close we were to the Alamo and the River Walk. The hotel was surprisingly affordable considering it’s location and comparables in the area. If we are back in the area we will stay there again.
Had the opportunity to stay at the Emily Morgan for a few days and really enjoy our stay. Was greeted by Mohammed the valet when we arrived. He was very welcoming. The front desk was very courteous. The room was beautiful, and the view was great. All in all, what a great visit.
Came to San Antonio with the wife and was happy to stay at the famous Emily Morgan. We were greeted by a very polite young man, Jacob P. He was very helpful with our luggage and showed us to the front desk. He's a keeper.
Great hotel, awesome views, love the history. Thank you Jay M and Carlos for great service. We loved the location as well. We had a view of the Alamo right outside of our window. The bar was great for after diner drinks.
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