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Emily Morgan Hotel - A DoubleTree by Hilton

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705 E Houston St Alamo Plaza, San Antonio, TX 78205-2023
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (644)
360
Panoramas (24)
Videos (4)
Certificate of Excellence
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emily Morgan Hotel - A DoubleTree by Hilton
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 371 hotels in San Antonio
Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy the blend of historic Southwestern charm and contemporary urban sophistication at the AAA Four Diamond Emily Morgan - a DoubleTree by Hilton Hotel, a landmark location on Alamo Plaza overlooking the Alamo and a short walking distance of the Riverwalk, Entertainment, Shopping and Dining. Feel welcomed by our team as you receive the DoubleTree signature chocolate chip cookie upon arrival at our hotel. Experience the comfort of a guest room or suite, offering stunning views of the Alamo or downtown San Antonio and all equipped with a robes, iPod docking station, flat screen televisions with all HD channels, safe, cordless phones and luxury Sweet Dreams bedding. Take a dip in our outdoor heated pool, and maintain your exercise in our complimentary 24-hour fitness center. We then invite you to savor regional cuisine and amazing craft cocktails in ORO Restaurant & Bar. Named 'The Official Hotel of the Alamo' our iconic hotel offers a luxurious stay in downtown San Antonio, Texas.
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Room & Suite (156)156
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics offsite
Bowling offsite
Kids stay free
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Vending machine
Canoeing offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Spanish, Swahili
Hotel links
Special Offer:Price Match Guarantee
2,195Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
Tulips4You wrote a review Jul 7
Saint Francisville, Louisiana31 contributions10 helpful votes
We stayed a night while traveling through San Antonio. Our room was overlooking The Alamo. The Riverwalk is a few blocks away. We were traveling with a mobility scooter and the scooter fit perfectly through the hotel room door. The bath tub is deep so if you have trouble with balance, perhaps an accessible room would be better for you. Our room was not accessible but we knew that when booking. Parking- when you arrive, park in front of the Houston street Hotel entrance- call the front desk so that the valet will come for your car. It will save you a lot of riding around and wondering where to park.They park your car in a secured lot about three blocks away. In and out access is available. Just let the front desk know so they can call valet for you. The staff is very friendly, helpful and they even message you to see how you are doing. Excellent customer service. The Riverwalk is within walking distance but if you have a mobility scooter you will have to access it by elevator- Crockett -it will let you out right by Hard Rock Cafe. You'll need the Crockett elevator if you want to do the Riverwalk boat tour. Or, Presa Street has an elevator for the other side of the River. Unfortunately, The Alamo was closed due to Covid-19 but you can still take photos from a far. We would definitely stay here again for the excellent service and location.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Heather C wrote a review Jun 2020
Palacios, Texas267 contributions55 helpful votes
+1
My husband I stayed at the Emily Morgan hotel from Monday - Wednesday. We had booked the Duke Suite which is on the top floor. We arrived at about 3:30pm on Monday. Miss Tonni (I think that’s her name) checked us in. She was so lovely and so nice! She definitely made us feel welcome. My husband was disappointed that we didn’t get any of the delicious DoubleTree cookies though but no matter. The elevator at the Emily Morgan was really fast. I’ve never been to a hotel with a fast elevator like that. Our room was very spacious and the views were amazing! We had a view overlooking the Alamo and downtown. I loved the high ceiling in the bedroom too. The jacuzzi bath was very deep and comfortable. I wish I had a bath like that for my house! The bed was very comfortable, and I liked how there was an oscillating fan in the bedroom to help cool things down. Noise wasn’t an issue either as it was fairly quiet. Premium WiFi wasn’t available for purchase but the standard WiFi was good and reliable. Although the room had cups, I wish it did have plates and cutlery as well. That is my only complaint. Other than that, the suite was perfect! When we were about to leave, I called the front desk so they could get our car from valet. It didn’t take that long to get our vehicle. Miss Tonni checked us out, and again, she was just as sweet and friendly as before. The Emily Morgan will definitely be mine and my husband’s go to hotel when we are in San Antonio. We will always book the Duke suite because everything about it was great! I can’t recommend this hotel enough!
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Date of stay: June 2020Trip type: Traveled as a couple
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Virgina W wrote a review Apr 2020
1 contribution
I was told that I could not cancel a reservation and would be charged full price! This is NOT what I was told when I made the reservation. Then I was stuck on hold for over 45 min waiting to talk to someone! TERRIBLE customer service - disgraceful! I will go back to the Crockett or the Menger from now on!!!!
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Date of stay: April 2020
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Response from GMmorgan, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton
Responded Apr 30, 2020
Dear Guest: I am sorry to hear about your experience at our hotel. It is not like us to provide the guest with wrong information at the hotel when taking a reservation. Our cancellation policy can be found in all of our confirmation emails and we have relaxed cancellation policies temporarily when booking direct. If you can please reach out to me so I can understand what went wrong and I will assist you in every way possible. We would hate to lose your business especially a frequent guest and if you did by chance book through a third party then I may be able to assist you as well. I am very sorry for the confusion and I am hopeful I can provide an explanation for you. Please reach out to me at Kole.Siefken@Hilton.com. Sincerely, Kole Siefken General Manager
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Marty Schmidt wrote a review Apr 2020
Boston, Massachusetts2 contributions
We arrived for a 12-day stay at the Emily Morgan on the Ides of March, not really knowing what to expect, with the COVID-19 impact due in San Antonio in next few days. We got to know and engage with staff and management very well, as they had to close the restaurant and bar, furlough employees, and keep operations going while rooms emptied and incoming guests cancelled. We thank Jena, Ivan, and Andrew especially for providing us with the experience of staying in a Grand Hotel—crisis notwithstanding. We are “HHonors Diamond for Life“ and we are extremely grateful for the Five-Star performance of the Emily Morgan crew. Alert: the Emily Morgan has a unique stainless steel courtyard pool. Don’t forget to pack your bathing suit!
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Date of stay: March 2020
Location
Service
Room Tip: High floor overlooking the Alamo is best view
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Response from GMmorgan, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton
Responded Apr 3, 2020
Dear valued guest: We are so very grateful for your review of our hotel. We truly value your Lifetime Diamond Status and thank you for your continued loyalty to our Brand. Our team really enjoyed you and your wife staying here and being able to welcome you to San Antonio. I will ensure to congratulate, Jena, Ivan and Andrew on a job well done. Thanks again and we look forward to seeing you in the near future. Sincerely, Kole Siefken General Manager
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tinastravel wrote a review Mar 2020
Chicago, Illinois60 contributions22 helpful votes
The Emily Morgan Hotel is a great place to stay in San Antonio. Fantastaic location. It is right across the street from the Alamo, easy to get to and navigate from, and very close to the River Walk. This hotel probably has one of the best staff I have ever encounterd in travelling. All the sttaff we met were were extremely helpful, friendly and professional. Caleb the night manager and Johnny the consierge were great. My rating of 4-stars is because the rooms are very small.
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Date of stay: March 2020
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Response from EmilyMorganGM, General Manager at Emily Morgan Hotel - A DoubleTree by Hilton
Responded Mar 23, 2020
Tina, thank you for the fantastic review! I'm thrilled you had such a wonderful time, and the feedback regarding our hotel and staff is sincerely appreciated. Kole Siefken General Manager
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Previous
PRICE RANGE
$137 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emily morgan san antonio, hotel emily morgan, emily morgan hotel
FORMERLY KNOWN AS
Emily Morgan Hotel
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
177
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Emily Morgan Hotel - A DoubleTree by Hilton
Which popular attractions are close to Emily Morgan Hotel - A DoubleTree by Hilton?
Nearby attractions include San Antonio River Walk (0.2 miles), The Alamo (0.07 miles), and The Magicians Agency Theatre (0.1 miles).
What are some of the property amenities at Emily Morgan Hotel - A DoubleTree by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Emily Morgan Hotel - A DoubleTree by Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Emily Morgan Hotel - A DoubleTree by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Emily Morgan Hotel - A DoubleTree by Hilton?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Emily Morgan Hotel - A DoubleTree by Hilton?
Conveniently located restaurants include La Panaderia, Bohanan's Prime Steak and Seafood, and Zinc Bistro and Wine Bar.
Are there opportunities to exercise at Emily Morgan Hotel - A DoubleTree by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Is Emily Morgan Hotel - A DoubleTree by Hilton located near the city center?
Yes, it is 0.4 miles away from the center of San Antonio.
Are any cleaning services offered at Emily Morgan Hotel - A DoubleTree by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Emily Morgan Hotel - A DoubleTree by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Emily Morgan Hotel - A DoubleTree by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.