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Courtyard San Antonio SeaWorldR/Westover Hills

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Traveler (49)
Room & Suite (23)
Pool & Beach (7)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible2%
Travelers talk about
“swim up bar”(53 reviews)
“sea world”(89 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
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319 results
Traveler rating
172
86
33
21
7
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LanguageEnglish
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172
86
33
21
7
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All reviewsswim up barsea worldindoor outdoor poolrudy's bbqfree shuttle servicegreat poolroom serviceour room was spaciousvery nice hotelparking feeking suitehot tubfiesta texasstayed one nightwe've stayedspring breaksix flags
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1 - 5 of 319 reviews
Reviewed 6 days ago

This hotel is overall a nice property but the beds are awful! Pillows are just as bad! Oh need to be replaced. Pool area and bistro were good. Property is clean with plenty of parking but the bed felt like a couple of 10 yr...More

Thank cindyparkinson50
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 4 days ago

Dear cindyparkinson50, Thank you for the comments and we appreciate you letting us know about the bed and pillows in your room. We will work on getting those items replaced ASAP. We apologize it impacted your stay and thanks to your feedback we will have...More

Reviewed 2 weeks ago

I stayed at Courtyard Mar 30-Apr 1, 2018. Not far from SeaWorld, close to major highways. Pool area was very impressive. My room was 145, pleasant with a fridge, bath with a shower. Couch was VERY comfortable. No issues with staff. Enjoyed a beverage in...More

Thank WorldwideTee
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 1 week ago

Hello WorldwideTee, We thank you for posting your review and appreciate your kind comments. So glad you got to meet Emily and enjoyed your experience with us. We do hope to see you on your next visit to San Antonio. Kind regards, Crystal Baker General...More

Reviewed 4 weeks ago via mobile

No continental breakfast... mattresses need replacing, not very comfortable... walls are super thin, so hope you don’t have loud neighbors!!! Hotel is clean... staff is very friendly & helpful! Pool area is nice for the kids.

Thank Amanda W
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 3 weeks ago

Dear Amanda W, Thank you for the feedback. While we will certainly work on the areas for opportunity mentioned in your review, we are glad you enjoyed the pool and our clean facilities. We appreciate you being our guest! Best regards, Crystal Baker

Reviewed 4 weeks ago via mobile

My family and I stayed in a King Suite to take advantage of the pullout sofa. I had to call the front desk 4 times to get linen and pillows for my grandchildren. My husband finally went down to the lobby after waiting almost 2...More

Thank Kim H
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 6 days ago

Dear Kim H, Thank you for the feedback! We appreciate you letting us know about your experience as we are always looking for ways we can improve. I can definitely see how our communication could have been better regarding the incident mentioned above. We have...More

Reviewed March 13, 2018 via mobile

Let me start by thanking Corey at the front desk. I was in a hurry to book my reservation online after a family emergency and booked the wrong date. I get there and he was totally understanding. I called Expedia and got it sorted out....More

Thank 921octaviog
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 2 weeks ago

Dear 921octaviog, Thank you for the great feedback about Cory. We're glad he was able to get the situation rectified. We appreciate you being our guest and for taking the time to write the post. Kind regards, Crystal Baker General Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Free Parking
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$138 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in San Antonio
#92 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$138 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in San Antonio
#92 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (49)
Room & Suite (23)
Pool & Beach (7)
Dining (2)
Business Center & Event Rooms (1)
Questions & Answers
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Donna C
November 13, 2016|
Answer
Response from ny2plano | Reviewed this property |
Sorry, I have no idea.
0
Votes
BrendaH40
September 18, 2016|
AnswerShow all 7 answers
Response from Sandi M | Reviewed this property |
There is no reason for them to charge for parking because this place is not in downtown! There's not much around it, and they only charge because they can!
0
Votes
aimhigh1974
June 18, 2016|
AnswerShow all 6 answers
Response from TravelCritiqueEditor | Reviewed this property |
Don't come, it's a mess here.
0
Votes
Room Tips
"close to sea world san antonio"
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"Rooms on the east side are quieter."
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"If you are a light sleeper, requesting a room away from the highway is a best bet."
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"The pool stays open until 10:30 at night. Don't get a room close to the swimming pool if you plan to go..."
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