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SpringHill Suites San Antonio Airport

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241 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Granbury, Texas
Reviewed September 18, 2014

This review could be so great because we moved from the TravelLodge at midnight to escape the madness of that extended stay nightmare, but for real it was a great place. For that review check "dont believe the cute reviews" for travel lodge san antonio airport. Anyway, we arrived at about 1230 am on August 29th, 2014. We were greeted...

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Helpful?
Thank barry t
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Houston, Texas
Reviewed September 5, 2014

We stayed here a couple of nights while taking our freshman to his college dorm. The hotel was pleasant and clean, and the staff was friendly and helpful. Our only problem was the condition of the room. We were given a handicapped room - not sure why, but that wasn't a major problem. The doors to the bathroom and shower...

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Thank psteup
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Atlanta, Georgia
Reviewed September 4, 2014

On August 9th my family and I arrived in San Antonio and checked into our hotel at around 12p.m.from the time we checked in we felt as if we were with family. The staff was great, the rooms were great ,however as any family there is always that one are two family members that will let you down, we called...

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Thank Frankie M
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Reviewed September 1, 2014

We were going to stay for 4 nights and been driving with three kids( a toddler and a baby) from El Paso to San Antonio and arrived to hotel passed midnight. First of all there was no parking and to top it off when I went to the front desk they said that they were sorry but that I had...

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1Thank Doris r
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

I am deeply apologitic of how this situation was handled. We have addressed the issue you encountered and taken corrective action. Please contact me directly so that we may have an opportunity to exceed your expectations in the future.

Tulsa, Oklahoma
Reviewed August 31, 2014

I had a quick trip to San Antonio and needed a room for my son and myself basically long enough to sleep and leave. I checked all over town for a room that wouldnt cost too much and that I wouldnt regret once I checked in. I have stayed at Marriott hotels and specifically Spring Hill Suites enough to know...

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Thank Dave_in_Tulsa
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Ofallon, il
Reviewed August 18, 2014

I had nothing but great services here. Starting with Nathan at the front desk. He was more than helpful at answering any questions. Then breakfast was great with Barbara. She was very nice and interacted with customers well. She even kept the place near and clean. I would recommend this place!

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Thank Fowler91
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

El Paso, Texas
Reviewed August 11, 2014

We were going to stay 1 night on the road driving from El Paso to Houston. We arrived at midnight, parked in the only available parking spot in the back of the hotel. Our car was broken into at some point between 2am and the morning. They broke our back van window and stole everything they could from the back...

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2Thank eman o
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

I am sorry this incident occurred during your stay. We have worked closely with our City of San Antonio Police Department and have taken extra measures to ensure the safety and security of our guests. I hope that you give us an opportunity to exceed your expectations in the future.

Ponte Vedra Beach, Florida
Reviewed July 30, 2014

While the hotel and facilities were about average and the front desk people friendly, the property does not seem to be well run according to Marriott standards. We stayed for five nights. The hotel seems to allow an unlimited amount of people to stay in each room. We counted on several occasions anywhere from 6 to 12 people exiting a...

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1Thank Carole K
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your review. It is extremely disappointing when we fail to meet your and our expectations. We addressed your concerns and took immediate action. We hope give us an opportunity to exceed your expectations in the future.

Houston, Texas
Reviewed July 23, 2014

Our family took a guest from France to San Antonio for the weekend. We booked this hotel because it had room for 5 (2 queen beds and a pull out couch) and the price was good. It may be an airport hotel, but the location is perfect. It took us about 15 minutes to drive to The Alamo one way...

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Thank smithfamlyTX
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Ponce, Puerto Rico
Reviewed July 9, 2014

Excellent hotel, clean, beautiful, heated inside pool, the best breakfast, scramble, sausage, breads, cereal hot and cold, milk, juices, fruits, coffee, waffles, toppings for the eggs and waffles etc ... Good prices. I was there for 6 nights to visit San Antonio and was an excellent hotel.The beds was so comfortables. The best that I was stayed. Excellent front desk...

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Thank prdisney09
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate your review. we rely on our guest to provide us with opportunities for improvment and are thankful for the recognition.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 NE Loop 410, San Antonio, TX 78216-6050
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range: $113 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travelers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here.”
  • Sleeps 1 person- and a few mice of course..
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 of 5 bubbles Elenisav, 1 week ago | Read review
“Great for all travelers”
 of 5 bubbles Vigur, Jul 31, 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, May 6, 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, Jan 30, 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, Jan 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question