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SpringHill Suites San Antonio Airport

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SpringHill Suites San Antonio Airport
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214 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Arlington, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

To start off, my family and I were not at the hotel most of the day. We pretty much just slept and had breakfast there. The room was nice, a couple of minor issues such as the bathroom door lock being broken, the bathroom fans not working, and the bathroom floor was not clean. It felt gritty, like someone had... More 

Helpful?
Thank Oscar C
Dallas, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here the weekend of 5/13-5/15 and at that time the hotel was still in the middle of remodeling the lobby area. When I made the reservation I made sure let them know that we would be a late arrival. I also called to remind them on our way to San Antonio so we wouldn't have any issues when... More 

Helpful?
Thank LPC0808
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Good Morning LPC0808, We value the time it took for you to leave us this review. We have experienced small construction issues due to the hotel remodel, and have since fixed all issues reported to us from guests like yourselves. Guest input during times of construction are very important to help us provide well maintained guest rooms and ensure your... More 

Santa Ana, California
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Second time staying at a SpringHill Suites property in two weeks. This one had a fairly modern room layout with separate toilet and shower rooms. Each had a sink and mirror so a family or a couple could get ready a lot quicker with this arrangement. The only down side we noticed was a lack of desk staffing at times.... More 

Helpful?
Thank Bill G
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Bill, Thank you very much for taking the time to leave us a review and bringing areas of opportunity to attention. We have since updated availability of our shuttle and driving team to 24hrs daily. We appreciate your loyalty to Marriott and look forward to being your choice in hospitality during future trips. More 

Broken Arrow, Oklahoma, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We left a pair of headphones. Called immediately from the airport. The front desk clerk was female and working Sunday June 19th named kimberlee said if we sent a ups label she would ship it. We have since called at least four times. Every time we are promised they would be shipped. Guess what, we can track the label Kimberlee... More 

Helpful?
Thank CyndiLeeKing
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello CyndiLeeKing, I want to apologize for this inconvenience you have experienced. I would like to follow up with you further to ensure all items have been received. Please contact the property at 210-804-2266 or email me at melody.haines@Marriott.com. We want to thank you for choosing SpringHill Suites San Antonio Airport and do hope you will give us another chance... More 

Indianapolis, Indiana
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 10, 2016

My family stayed at the Springhill Suites on May 24 prior to catching a flight on the 25th. The hotel itself is fairly standard with a small pool, a small drink and snack selection and a moderate breakfast area. The location relative to the airport and rental car companies is excellent. As other reviewers have mentioned, the hotel has been... More 

Helpful?
Thank Paul S
Scottsdale, Arizona
Level Contributor
455 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed May 25, 2016

I was in San Antonio this week and stayed in the Spring Hill Suites San Antonio Airport - Excellent Location. If you need a location with easy access to the airport rental car return. I had an early flight so I wanted to get close, this is across the street from the rental car return. Also, great stay, clean and... More 

Helpful?
Thank P51rayf
Atlanta, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 19, 2016

The property is going through a renovation and it's a real mess in their lobby area. In my room, I found a dried out washcloth hanging over the shower rod, a prior guest's underwear in a drawer and a piece of pink chewing gum on the carpet. I had to request shampoo from the front desk on day 3 of... More 

Helpful?
Thank ScubaDavid
Dallas, Texas
Level Contributor
13 reviews
6 hotel reviews
3 of 5 stars Reviewed May 9, 2016

The good upfront: although this hotel is right by the airport, we did not notice the noise. Once the remodel is done, the hotel will be very lovely, and the rooms are quite modern and spacious. The beds we had were exceedingly soft, and comfortable. That said, this is a hotel in transition. In a conversation with someone at the... More 

Helpful?
Thank David B
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 7, 2016 via mobile

We arrived late On May 5 and We found that the hotel was under renovation, in the morning the breakfast was incomplete; not waffles that was the main reason for my kids to come, all the tables stock together, a lot of people doing renovation and saying bad words loud in front of my Children, only one elevator Works, the... More 

Helpful?
Thank Alextrevinom
Austin, Texas
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 6, 2016

Hotel was very close to the airport. The property is under renovation, but was not a concern for me. We stayed in Room 213 which was away from the highway so very little road noise. Breakfast included waffles, eggs and the normal breakfast items.

Helpful?
Thank DCochranAustin_Texas
Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range: $121 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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