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Aloft San Antonio Airport

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Aloft San Antonio Airport
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333 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Austin, Texas, United States
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel to stay the night for my daughters soccer game early AM the following day. There is some jazz up Friday Nights event in the lobby it was so loud, obnoxious and frightened my 7 and 10 yr old in fact had my husband not been there for protection I would have turned around and left. It... More 

Helpful?
Thank Teresa R
Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here while visiting Six flags this past weekend. The staff was wonderful! Everyone was so nice, friendly, and always smiling. The room was very clean and trendy! There were plenty of places for us to eat and explore within walking distance and it was very close to Six flags which was a huge plus for... More 

Helpful?
Thank Bostontotexas
Victoria, Texas
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are comfortable, quiet, and well maintained. Bar area is nice. Breakfast is not free, but good. Staff is ambivalent at best and rude at worst, they're distracted on their phone or talking to each other. Music in elevators is too loud. Ice is available downstairs in the breakfast area only, NOT convenient at all. Great idea, meh execution, but... More 

Helpful?
Thank Umakeitso
Ottawa, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In a bit of commercial wasteland, but easy access to the airport, highways and San Pedro Avenue. Clean & efficient, helpful staff. The only real drag is the incessant EDM-type sounds blasting out of the elevators. I guess it's intended to keep things upbeat, but it ends up being obnoxious. However this is a minor complaint. Overall very good.

Helpful?
Thank Kitchisippi
Atlanta, Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Every time iCome to San Antonio for business iAlways stay at this hotel. It's not far from my office, it's nice, it's cute, and it's quite. It's a lot of nice restaurants around the hotel; as well as the Long Starr Mall (the mall with the big boot). Sometimes iThink the rate can be a bit pricey, but iAlways book... More 

Helpful?
Thank Alexis M
McAllen, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

A/c wall unit was loud, Soap and shampoo dispensers were dripping all over the grab bar below the dispenser. The dispenser rack itself was rusty. Shower's off/on knob was very loose. Only 1 person at front desk-you need 2 ppl. Having to go downstairs for ice was no good. Room was very clean. Beds were very comfy. Great pillows. Lots... More 

Helpful?
Thank Melissa F
Dallas, Texas, United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 10, 2016

(This really should be a 3.5 rating. I don't think it pushed the 4 star level due to the food issue, but certainly above a 3, but that is not an option.) Stayed at this location on my down to the Coast. I had two 11 year olds with me and we were all glad to be out of the... More 

Helpful?
Thank Annie S
Tulsa, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2016

Be careful about any rate you receive on the phone. You are told one price and then charged a different price. When we discovered the change at check-in, the hotel manager told us the reservations are outsourced and that there was nothing he could do. After 45 minutes on the phone with "customer service", we were told that they would... More 

Helpful?
1 Thank candtex
LaRhonda S, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Thank you for taking the time to share your review with us. Please be assured that Starwood does not condone or tolerate any unethical practices at any of our properties. We value all guests and believe in fair treatment of all people. We take any concerns of this nature seriously. Additionally, we have shared your comments about cleanliness with our... More 

Anna, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 4, 2016

Hotel is ok. I just found it to be weird. Décor and all. Beds are comfy and ac is nice and cold for Texas Heat. I found it to be a loud hotel. I would request a room high up and away from bar. We walked in at about 915pm from a long hot day at Six Flags and wanted... More 

Helpful?
Thank CedarPointFan75
New York City, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 1, 2016

Aloft hotels are very hip with a cool bar (w xyz) and modern rooms. This property is no different. What does make this location unique are all the options within walking distance. Restaurants, check. Drug Store, check. Desserts, check. And the list goes one. Aside from downtown SA, I don't think there very many hotels that gives so many options... More 

Helpful?
Thank indib0b
LaRhonda S, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Thank you for sharing your review! All the best. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our hotel's complimentary airport shuttle service is just the beginning of our many amenities. Enjoy comfortable boutique rooms and the popular w xzy bar. ... more   less 

Additional Information about Aloft San Antonio Airport

Address: 838 NW Loop 410, San Antonio, TX 78216-5616
Location: United States > Texas > San Antonio > North Central , Uptown Loop
Price Range: $102 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Antonio Airport 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Aloft San Antonio Airport Hotel San Antonio
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