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Wyndham Garden San Antonio near La Cantera

Expedia.com$110*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Wyndham Garden San Antonio near La Cantera
Wyndham Garden San Antonio near La Cantera
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774 Reviews from our TripAdvisor Community

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Showing 752: English reviews
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Reviewed yesterday NEW

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank lynnard22
Coppell, Texas
HOTEL’S FAVORITE REVIEW
Reviewed March 3, 2017

Overall the place was nice. Rather far from downtown but if you're looking to shop at la cantera and visit sixflas this place is prime location. The people at the front desk could try and look like they want to be there but Overall very clean and worth the price.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Miguel F
About Hotel's Favorite Review
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your feedback and great comments about our property. We appreciate your time and support. Please come back and stay with us again soon! Sincerely, Hilda Falciola - General Manager

Glasgow, Scotland, United Kingdom
Reviewed 3 weeks ago

Basic hotel, nothing special. Breakfast was serviceable even though they seem to make a great deal out of the "buffet" that really wasn't a buffet. About the best thing is the quick access to Taco Cabana and Whataburger. I was really disappointed to find they have no dry cleaning available. I rarely depend on it, but at the end of...

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Helpful?
Thank bvaler
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your comments and your time. The breakfast buffet consists of cook to order breakfast. All guests are encouraged to return to the order line to try a different plate a second and third time. When choosing your breakfast items, let your imagination run wild. We hope you will grant us the opportunity to better...

Vacaville, California
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 250yvettec
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Marshall, Texas
Reviewed 4 weeks ago

The rooms are small, the ice machine on our floor had no ice, and usually at least a continental breakfast is free at most hotels now but not Wyndham. Breakfast buffet is $11 a person....will not stay at Wyndham again!!

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Helpful?
Thank texas849
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for commenting about your stay and I am sorry for the items you found unacceptable during your stay. I have forwarded your remarks to the appropriate depts. in order to use them as aids for improvement. We hope you will allow us the opportunity to better serve you in the future. Sincerely, Hilda Falciola -...

Katy, Texas
Reviewed 4 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank patriciamI6378JV
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Los Angeles, California
Reviewed April 17, 2017

Dark,dirty, dingy rooms, mold, mildew in the shower. Dirty towels upon opening them up..hairs in the shower, AC unit loud and leaked. Key cards always invalid, every day. I never have stayed at a Wyndham, and thought the brand had was much nicer than it turned out to be. A friend went down the street to a Courtyard Marriott and...

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Helpful?
Thank rali3913
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for taking the time to comment about your stay in San Antonio. I apologize for the inconvenience your encountered during your stay. I have forwarded a copy of your comments to the pertaining departments in order to continue to improve. Again, thank you for your comments and hope you will grant us the opportunity to...

Austin, TX
Reviewed April 9, 2017 via mobile

Dingy rooms, dirty carpet, pink mildew growing in the shower. Very small bathroom, made worse by a huge door that opens into the bathroom. Minimal onsite staff available at front desk. It was quiet and I slept well, but I would not stay here again.

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Helpful?
1Thank iluvzbeach
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for your feedback. I apologize that your accommodations were sub par. This is not the level of experience that we strive to convey to our guests. I have forwarded your comments to the appropriate departments in order to aid us in eliminating this type of incidents. Thank you for bringing this to my attention and...

Nashville, Tennessee
Reviewed April 8, 2017 via mobile

I liked the room, the lobby, and the location but that's mainly due to it originally being a Four Points hotel that Wyndham acquired and just slapped their name on. The bed was uncomfortable. It was a leftover Four Points mattress. Was switched to a double room and they had the old Four Points mattresses as well. Great way for...

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Helpful?
1Thank James M
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, I thank you for your feedback and apologize for your experience. Our Wyndham Diamond members are the top of our VIP's! I have addressed this with the Front Desk Dept to comply and enhance the VIP recognition. Thank you for letting us know of the inconsistencies you found throughout. I have forwarded your comment to the ownership...

Reviewed March 30, 2017

I had stayed here two years ago and had a wonderful experience so looked forward to staying here again. Unfortunately it was disappointing right from check-in. First, I had booked a "double standard" for five nights through a third party vendor. We arrived to find out that a "double" is a King room according to this hotel. When I told...

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Helpful?
1Thank Kim P
Hilda F, General Manager at Wyndham Garden San Antonio near La Cantera, responded to this review

Dear Valued Guest, Thank you for taking the time to give feedback about your stay. I truly apologize for the inconvenience that you encountered during your stay. I know that we immediately addressed all the items that you mentioned in your comment. However, the fact that you encountered these issues in the first place is not acceptable and would like...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wyndham Garden near La Cantera Parkway is a luxury hotel near Six Flags Fiesta Texas, the Shops at La Cantera, UTSA Campus, Valero Corporate Headquarters, the Alamo, and many golf courses. ... more   less 

Additional Information about Wyndham Garden San Antonio near La Cantera

Address: 6809 N Loop 1604 W, San Antonio, TX 78249-1127 (Formerly Four Points by Sheraton San Antonio Northwest)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $107 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden San Antonio near La Cantera 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Northwest Hotel San Antonio
4 Points By Sheraton San Antonio Northwest
Hotel Style:
#25 Best Value Hotel in San Antonio
#50 Family Hotel in San Antonio
#50 Romantic Hotel in San Antonio
#63 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Garden San Antonio near La Cantera staff and other travelers.
5 questions
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Questions? Get answers from Wyndham Garden San Antonio near La Cantera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't bother, you'll be disappointed!”
kimpC8659HL, Mar 30, 2017 | Read review
“Our room looked out over the parking lot. Reading reviews, I felt this was a good way to keep an eye on our car.”
terryj424, Mar 13, 2017 | Read review
“Get rooms on the sixth floor - the view is awesome and rooms are generally quieter”
divyamonalisaa, Feb 24, 2017 | Read review
“I always park on the Front Side under the lights and stay on the 5th or 6th floor facing the lighted parking lot.”
bc292016, Feb 17, 2017 | Read review
“Get a room with the bed on the left-hand side as you enter.”
joecascio, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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