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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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793 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Antonio/Riverwalk
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Showing 752: English reviews
Goshen, Indiana
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 31, 2015

On our last day in San Antonio I had money stolen from our room while my mom, sister and I were down in the lobby eating breakfast. I discovered the missing $200 from my wallet when we stopped for a late lunch before heading to the airport. I called the Hyatt manager & was pleased to hear they had the... More 

Helpful?
5 Thank Dawn H
2 reviews
2 of 5 stars Reviewed December 31, 2015 via mobile

I totally agree with the review listed for December 30th by another resident about this hotel. Compared to a lower quality hotel this is fine but over the holiday season were paying over $250 per night. Simply said this should not be a Hyatt.

Helpful?
Thank L B
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest We are truly sorry your experience with our hotel was less than what you expected; please accept our sincere apologies for falling short of your expectations. We have noted your concerns and taken steps to remedy this. Our team of eager staff is working hard to ensure that each associate is trained and ready to provide the best... More 

Houston, TX
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 31, 2015

Great little hotel -- great location, walking distance to Alamo and RiverWalk. Rooms were comfortable, complementary breakfast had great variety, but expect to stand in line if you wait until 9:00 am. Beds were comfortable, bathrooms a little small, but sofa in the hotel room makes up for that.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank TexTraveler_7
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest, We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; thank you. We do use each and every review to continuously improve our facility and guest service. Our Management team and dedicated staff is working hard to ensure that each associate is trained and ready to... More 

Houston, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 30, 2015

Not nearly as nice as other Hyatt Place facilities where we have stayed. It feels a bit run down and dark. The lighting in the room was bizarre. Very low light with yellow fluorescent light bulbs mixed with a couple of ghoulish bluish white ones. The very tiny bath room had one very dim light, not sure what it was.... More 

Helpful?
Thank catwiskers
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest We are truly sorry your experience with our hotel was less than what you expected; please accept our sincere apologies for falling short of your expectations. We have noted your concerns and taken steps to remedy this. Our team of eager staff is working hard to ensure that each associate is trained and ready to provide the best... More 

Austin, Texas, Usa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2015

This is very nice hotel with friendly staff located right by the river (not the crowded part). We got a room with river view which was very nice. The hotel also offers complimentary breakfast with large variey and self parking

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Anuj G
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest, We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; thank you. We do use each and every review to continuously improve our facility and guest service. Our Management team and dedicated staff is working hard to ensure that each associate is trained and ready to... More 

Brownsville, Texas
1 review
5 of 5 stars Reviewed December 23, 2015 via mobile

Had a great experience with this hotel, from check in to check out, staff was on point and only a few blocks from all the hustle and bustle of the famed Riverwalk. I would highly recommend anyone looking for a great value to place the Hyatt Place San Antonio at the top of your list.

Helpful?
Thank lhurtado76
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Valued Guest We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; we do use each and every review to continuously improve our facility and guest service. Our Management team and dedicated staff is working hard to ensure that each associate is trained and ready to provide... More 

Las Vegas
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

We arrived and the door of the bathroom and the inside window were filthy. I asked the front desk to clean it and the did not do it. The next day I cleaned it myself and brought the towel to the front desk as an evidence. They kindly refunded one night. The breakfast were so so. The front desk employees... More 

Helpful?
Thank Rayhaus547
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Valued Guest We are truly sorry your experience with our hotel was less than what you expected; please accept our sincere apologies for falling short of your expectations. We have noted your concerns and taken steps to remedy this. We hope you will allow us to be of service to you again in future travels! The Hyatt Place Riverwalk... More 

Coppell, United States
1 review
5 of 5 stars Reviewed December 21, 2015

As usual, my stay at Hyatt Place Riverwalk was very pleasant and is honestly my only preference to stay when I visit SA. Great facility, great staff, easy in/out , on the Riverwalk , 2 blocks from the convention center and just a great place to stay.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Lanse F
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Valued Guest We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; we do use each and every review to continuously improve our facility and guest service. Our Management team and dedicated staff is working hard to ensure that each associate is trained and ready to provide... More 

Melbourne, Australia
Level Contributor
99 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed December 18, 2015

I booked this hotel as part of a conference and it was a little bit of a blur but sounded close for the riverwalk. All true and good walking distance for the convention centre but th e two blocks out of the centre are very empty and not a great walk at night. The price was about average and so... More 

Helpful?
Thank saskiacromwell
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest, We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; we do use each and every review to continuously improve our facility and guest service. We are truly sorry your experience with our hotel was less than what you expected; please accept our sincere apologies for... More 

Vero beach, United States
1 review
5 of 5 stars Reviewed December 17, 2015

Great location and excellent value. Great breakfast - not your typical free breakfast. Staff was very helpful with tourist information and restaurant suggestions. Very safe location, and walking distance to the main attractions, and the active Riverwalk area.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kenneth S
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Guest, We are very appreciative of you taking the time out of your busy day to leave us your valuable reviews and comments; thank you. We do use each and every review to continuously improve our facility and guest service. Our Management team and dedicated staff is working hard to ensure that each associate is trained and ready to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 S Saint Marys St, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range: $124 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hyatt Hotels Corporation, Hotwire, Hotels.com, Orbitz, Travelocity, TripOnline SA, Odigeo and Otel so you can book your Hyatt Place San Antonio/Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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