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Hyatt Place San Antonio/Riverwalk

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Hyatt Place San Antonio\/Riverwalk
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795 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Farmington Hills, Michigan
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The good: The hotel is in a nice location. Free and easy parking. The staff is very friendly. The breakfast is OK. Quiet at night. The bad: The room air conditioning was terrible and never adequately cooled off the room - it was miserably warm. The room was not clean. Maid service was awful, often leaving dirty towels on the... More 

Helpful?
Thank rayD756
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Our apologies that you stay was less than expected. Your comments will be shared with the staff who serviced your room. More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff. Kids love the room service offered and parents like the small bar where you could get a drink to have with dinner. Location is close to most of the fun restaurants on the river as well as the Alamo.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank G4321WKsharonb
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We hope to see you again in the future. More 

Sugar Land, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall a very nice place and not but a 10 min walk to all the excitement on the river walk! The staff were very friendly and cooperative and plenty of free parking! The hotel was clean and breakfast was awesome also !

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Juniorfgc
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the comments. More 

Allen, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is easily in walking distance to the Riverwalk and Convention Center. The hotel staff was very personable and hospitable. I was greeted with smiles each day and it appeared they all enjoyed their jobs and servicing the guests. Rooms were spacious and clean.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank GodBlessAmerica1964
Seguin, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

we stayed here once before and were blown away by how wonderful the staff was and seemed to treat us like VIP. this visit not so much. don't get me wrong we were never treated bad just seemed like cattle and shuffled through with a pleasant smile. one elevator had a bit of a jolt between floors 5 and 6.... More 

Helpful?
Thank Shelia R
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Pour apologies that your stay experience was less expected. We do hope you will consider us for future travel. More 

Baltimore, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here recently for a business trip. Did not stay on the side with the river view. Front desk was very accommodating with my request for a room change. Room was large with nice big couch and large hammock/seat in the sitting area, refrigerator/sink area, desk, comfortable king bed with enough room to get around it, TV that you could... More 

Helpful?
Thank JoanRose254
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Our apologies that your stay was not better. Your comments will be shared with the staff. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Awesome place, would definitely stay here again . The room was very clean and comfortable. The only down side was the bathroom, as mentioned in other reviews you have to go all the way in to shut the door, but not really a big deal. Breakfast was good, not your typical continental breakfast you would expect.

Helpful?
Thank Bill J
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

We appreciate you taking the time to post the review. We hope you will consider Hyatt Place in future travels. More 

Greensboro, North Carolina
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was quick and easy, we got there a little early and they already had a room ready. They told us breakfast times, where things were located and were good at suggesting places to eat and things to do. The room was clean and kind of in sections. You first walk in and there is a very comfortable sectional... More 

Helpful?
1 Thank retired1m2
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post the review. We are happy you enjoyed the stay. More 

Aberdeen, New Jersey
Level Contributor
187 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed 1 week ago

I had never heard of HYATT PLACE before, but I figured that if this was a HYATT hotel, what could be wrong with it? Really nothing. Rooms are not elegant like most HYATT REGENCIES are, but designed more for business travelers. And that was great for our recent San Antonio vacation. This location even included on site parking free of... More 

Helpful?
1 Thank lbog
GeorgeHaas, General Manager at Hyatt Place San Antonio/Riverwalk, responded to this review

Thank you for taking the time to post a review. We appreciate the kind words. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place San Antonio/Riverwalk

Address: 601 S Saint Marys St, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range: $124 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
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