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BEST WESTERN PLUS San Antonio East Inn & Suites

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281 Reviews from our TripAdvisor Community

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Showing 272: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Stuck in San Antonio,TX due to truck repair hotel picked me up and took me to hotel,stores anything that I needed they helped me out Staff was very helpful, clean rooms good breakfast Security was visible

Review collected in partnership with Best Western

Helpful?
Thank M7736OQrobertv
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for that great review of our multi-award-winning property! We are so pleased that of the 350+ hotels you had to choose from, you chose us. While we are limited in our shuttle service, we aim to help our guests out as much as possible. By providing a shuttle from the truck shop to the hotel. Whether... More 

Tomball, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Mr. Patel and his team are the epitome of what customer service should be! The hotel is very clean, comfortable and well run. The staff make their guests feel very welcome and go out of their way to make the stay pleasant!

Review collected in partnership with Best Western

Helpful?
Thank Stan H
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your great review of our property. Management has to come from the top! We understand that when you are away from home there are some comforts that you cannot get anywhere else. We are so proud of our team for delivering the Best Western creed of giving each guest “Superior Customer Care.” Call us when you are... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good for an overnight stay. Staff were very accommodating and even called me when I accidentally booked a smoking queen room instead of a regular room. A little hard to access back to the freeway, unless you drive through the gravel parking lot by the hotel.

Helpful?
Thank mgk0707
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that review of our property. When booking directly we always guarantee the room type with guests so that there will never be an accidental incorrect booking. Access from any of our 4 exits leads to a 2-way access road, therefore the highway entrance ramp is accessible. We hope if you are ever back in the area you... More 

JULIETTE, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our trip to San Antonio was to attend by brother's memorial service. It was an 1100 mile/18hr trip for us that we made in one day. It was so nice to be greeted by a professional and caring staff. The bed was amazing and the room was very clean. We only stayed for 2 nights and left in the middle... More 

Review collected in partnership with Best Western

Helpful?
Thank Karen R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your wonderful review of our property. We would firstly like to share our condolences for your loss. We hope that your brother was given a beautiful memorial service. We plan to take away some of the burden and worry by providing a clean and comfortable room. We were happy that you were able to experience our team... More 

Brandon, Mississippi
Level Contributor
15 reviews
13 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here multiple times and the staff is always nice and accommodating. This hotel offers adequate truck parking. Rooms are very clean and comfortable. Located only a short drive from San Antonio. Don't forget breakfast. It's actually good here.

Helpful?
Thank Jeremy5224
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your loyalty and choosing us again. Our entire team are so happy to continually and consistently deliver! We always look forward to having you return. Have a great day! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Let me begin by saying that this was not the hotel I had originally booked. I was searching for a hotel/motel that offered smoking rooms which is very difficult to find. I booked a room at another chain and when I arrived I knew from the location and the way the hotel looked from the outside I would not be... More 

Helpful?
Thank Marilyn T
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

A Texas-Sized "Thank you" from our entire Team, for your 5-star review of our Award-Winning property! We aim to accommodate a wide variety of different needs and we are ecstatic that you found us to be a great match. We call that "Love at first Night!" We are pleased that you experienced first-hand that our entire team works to deliver... More 

Houston, United States
1 review
5 of 5 stars Reviewed August 19, 2016

Staff was courteous, lots of varieties for BF, pool is small, beds are comfy. I had a hard time logging into the WIFI great selection of channels. Coffee was great. I don't know what else to type. It says it has to be over 200 characters.

Review collected in partnership with Best Western

Helpful?
Thank Naomi R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that nice review of our property. We are glad you were able to take advantage of some of the many amenities that we have to offer. We are sorry that you have had a problem with the Wi-Fi. We always ask that our guests contact us regarding any issues straight away so that we may rectify them... More 

Bloomington, IN
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed August 8, 2016

When I saw the rating for this hotel, I expected some fancy, upgraded hotel, but it is NOT. This hotel is a basic, bare-bones hotel that does what they do very well. The furnishings are NOT fancy, at all, but they maintain this facility meticulously. The housekeeping staff are really to be applauded because they do a great job cleaning... More 

Helpful?
Thank dennisfan
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for your review of our hotel. We are so pleased that you were able to rave about the cleanliness and fantastic service that we provide! Achieving the high standards that we deliver takes team work, dedication and definitely attention to the fine details! Our team strive to be the best, from the meticulous cleanliness of the... More 

1 review
5 of 5 stars Reviewed July 31, 2016 via mobile

K. Simmons, My family and I had an opportunity to stay at this hotel for 6 days. This was one of the cleanest hotels I think we have stayed in a long time. I traveled for a living for quite a few years. And I've had an opportunity stay in quite a few of the different hotel chains. The reason... More 

Helpful?
Thank Keith S
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for that 5-star review! We are so happy that we exceeded your expectations and that you chose us out of the 350+ hotels in the San Antonio area. Whether you are here for 1 night, 6 nights, or 1 month we want to always provide a great stay for our guests. Maintaining a clean hotel means... More 

Fort Worth, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2016 via mobile

One of the quieter best westerns I've stayed in,on the east side of San Antonio,not that far from downtown,front desk very friendly and helpful lot of smiles! Breakfast not crowded as usual and plentiful.

Helpful?
Thank Daniel P
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that great review of our Multi-Award-Winning property. We are so happy that out of the 350+ hotels in the San Antonio metro-area, you chose us! We are also glad that you were able to take advantage of our free hot breakfast from the many amenities we offer. We hope to see you again. Should you ever be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Location: United States > Texas > San Antonio
Price Range: $93 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#6 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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