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It was a nice environment to stay in it had really friendly people working. The room was very excellent it feels like if you were in your house. The I also like that it had a gym were I was able to go workout.More
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 24, 2016
Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make...More
This hotel is nothing better than a $29.00 budget hotel!
Our party of three made our reservations five weeks ago. When we arrived, two days ago - checking in at 4:10 p.m., only 2 of the 3 room were available. It took them just under...More
1 Thank David F
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded February 15, 2016
I want to apologize for your less than perfect stay at our hotel. We do strive to ensure all of our guests have an excellent stay but it appears we have failed to provide that during your time with us. My largest concern is your...More
Stayed at this hotel over the weekend and had a nice stay. I stayed at this property back in May but at that time had the bigger suited. This time I wanted to save some money so I choose the smaller room. Big difference! The...More
1 Thank Doray H
Response from Angie A, General Manager at Candlewood Suites - San Antonio NW Medical CenterResponded September 17, 2015
Thank you for taking time to write us a review. We are always happy to get feedback from our guests and I am so happy to hear you enjoyed your stay. We hope to have you back again soon!
The room was spacious, clean and I felt right at home. I would recommend getting rid of the carpet but other than that everything in the kitchen and the bathroom was very clean. Plenty of clean towels and the pull out sofa was comfortable for...More
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 27, 2015
Thank you for your great review! We are so happy that you enjoyed your stay and hope to have you as our guest again.
I expected a nice room that because of my points status entitled me to an upgrade to a suite. All this was to be comparable to a Holiday Inn by IHG. It did not meet my expectations nor the hype by the IHG reservations people....More
Thank Richard W
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 26, 2015
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment. Rest assured that...More