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Candlewood Suites - San Antonio NW Medical Center

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Traveler (17)
Room & Suite (29)
Dining (1)
Overview
  • Excellent19%
  • Very good26%
  • Average17%
  • Poor15%
  • Terrible23%
Dec 22, 2017
“WiFi out again”
3 weeks ago
“Very Basic Got The Job Done”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness center
Kitchenette
2 Star accommodation
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Additional information
Offers from Candlewood Suites - San Antonio NW Medical Center
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Offers from Candlewood Suites - San Antonio NW Medical Center
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
There are newer reviews for Candlewood Suites - San Antonio NW Medical Center
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11 - 15 of 69 reviews
Reviewed May 23, 2016

It was a nice environment to stay in it had really friendly people working. The room was very excellent it feels like if you were in your house. The I also like that it had a gym were I was able to go workout.More

Thank abluciol
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 24, 2016

Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make...More

Reviewed February 14, 2016

This hotel is nothing better than a $29.00 budget hotel! Our party of three made our reservations five weeks ago. When we arrived, two days ago - checking in at 4:10 p.m., only 2 of the 3 room were available. It took them just under...More

1  Thank David F
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded February 15, 2016

I want to apologize for your less than perfect stay at our hotel. We do strive to ensure all of our guests have an excellent stay but it appears we have failed to provide that during your time with us. My largest concern is your...More

Reviewed September 15, 2015

Stayed at this hotel over the weekend and had a nice stay. I stayed at this property back in May but at that time had the bigger suited. This time I wanted to save some money so I choose the smaller room. Big difference! The...More

1  Thank Doray H
Response from Angie A, General Manager at Candlewood Suites - San Antonio NW Medical CenterResponded September 17, 2015

Thank you for taking time to write us a review. We are always happy to get feedback from our guests and I am so happy to hear you enjoyed your stay. We hope to have you back again soon!

Reviewed May 26, 2015

The room was spacious, clean and I felt right at home. I would recommend getting rid of the carpet but other than that everything in the kitchen and the bathroom was very clean. Plenty of clean towels and the pull out sofa was comfortable for...More

Thank gina5021
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 27, 2015

Thank you for your great review! We are so happy that you enjoyed your stay and hope to have you as our guest again.

Reviewed May 22, 2015

I expected a nice room that because of my points status entitled me to an upgrade to a suite. All this was to be comparable to a Holiday Inn by IHG. It did not meet my expectations nor the hype by the IHG reservations people....More

Thank Richard W
Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical CenterResponded May 26, 2015

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment. Rest assured that...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair access
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Center with Gym / Workout Room
Tennis Court
Details
Price range
$78 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$78 - $133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (17)
Room & Suite (29)
Dining (1)
Questions & Answers
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Shenny G
May 15, 2015|
Answer
Response from Heather S | Reviewed this property |
No there was no charge for parking. That is more at river walk hotels .
0
Votes
Room Tips
"I get the impression they're all the same."
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"Rooms on the south side are quieter"
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"To choose a good room, don't stay at this hotel"
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"stay in a suite"
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