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Holiday Inn Express San Antonio South Hotel

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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Start your review of Holiday Inn Express San Antonio South Hotel
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Huntsville, Alabama
Reviewed 2 days ago NEW

Be very cautious if you book a Government rate room at this hotel. IHG corporate indicates that they offer Government rates to military retirees per the following: Even if you’re traveling with your family for leisure, taking a trip for non-official business or you’re retired from government or military service, we have a great rate available for you. So pack...

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Helpful?
Thank AGoingGal
Newton
Reviewed 1 week ago

Checked in on wed and left on a Sunday morning. Rooms were clean and comfortable. Complimentary breakfast had a nice variety. Pool was small and (be forewarned) not heated. Plenty of parking and had a gated parking area in the rear of the motel. Staff allowed us to park our motorcycles in the area and secured the gate. Wifi isn't...

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Thank Bryan R
Reviewed December 29, 2016 via mobile

Hotel was clean and comfortable. Staff was friendly and greeted us every time we walked in the door and very attentive at breakfast. Parking was fine, breakfast was good. Nothing to do in the area and it is a bit sketchy, but I did not feel unsafe. We had a room on the backside away from the Interstate and did...

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Thank Bill B
San Antonio, Texas
Reviewed November 1, 2016

Last minute trip brought my aunt(80+) through San Antonio a quick visit her sister(70+). I quickly reserved an accessible room to accommodate my cousin and her son with special needs. I was overwhelmed and surprised with new renovations, the size of room and breakfast was awesome! Adriana and Andy at the desk was wonderful in assisting with selecting a accessible...

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Thank Sanabrb
Andy G, General Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Hello, I am so happy to hear that your stay was really enjoyable. We strive to give the utmost attention to our guests. I will show my staff you comments to show them there efforts are really make a difference. I thank you for staying with us at the Holiday Inn Express & Suites San Antonio South! Please be sure...

Denton, TX
Reviewed October 16, 2016

This was a 2 night stay. Upon arriving to the room, I noticed there was mustard on the sheets. The next afternoon, I returned to the room and the room had been attended to but I received no towels and no coffee. I called the front desk and was told I needed to pick them up myself. Horrible service.

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Helpful?
Thank dladonnalee
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Dear dladonnalee, Thank you for taking the time to share your recent experience at our hotel. While we are pleased that you have chosen to stay with us for your travel needs, it is regrettable that the overall quality of service rendered by some of our hotel staff members may have fallen below your expectations. Rest assured, we take our...

Dallas, TX
Reviewed September 17, 2016

Having been to San Antonio many times, I went this time for a closer look at the four Spanish missions south of downtown. This hotel was ideal for my purpose. I have no negatives about the stay. My room was excellent. Although I had only two brief interactions with staff, both the front desk and the breakfast facilitator were great....

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Thank Lalo_de_Mexico
Houston, Texas
Reviewed September 7, 2016

The staff at this hotel is very nice. The hotel is average - seems old and a little outdated, but clean. Be very careful to make sure that your booked room is on the back side of the building (the non-freeway side). This hotel is right on the freeway (and 2nd & 3rd floors overlook the freeway). The freeway is...

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Helpful?
Thank Steve M
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Please feel free to contact me at Mcabello.Holidayinn@gmail.com so I can provide additional assistance. I do apologize for the inconvenience of the high way and i hope that the next time you stay with us we can fulfill your request to gave a room away from the Highway side. Thank You for Your Feedback, Mark Cabello Front Office Manager

Charlotte, North Carolina
Reviewed August 8, 2016

My team and I (Charlotte Invasion) traveled to San Antonio this weekend for the WBCBL National Basketball Tournament. We had the pleasure of staying with Mark Cabello and his Holiday Inn Express & Suites staff. Mark and his staff were very accommodating to us. We checked in at 2am that Saturday morning and Carlos Salis did a wonderful job of...

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Thank CharlotteInvasion
Houston, Texas
Reviewed July 25, 2016

After staying here, I don't want to stay at any other holiday inn or holiday inn express. The employees (except for Joselyn, she was the nicest person there) wasn't to friendly. I needed towels on one night and the lady (Patty I think her name is) told me I have to come down to the front desk and get them...

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1Thank BFF1985
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

First of all we would like to apologize for the stay you had with us, we do understand that you where not on Military Orders and we did give you a Gov. Rate for you and your family, we also gave you a additional discount to you for the inconvenience you had with housekeeping. Now as for the front desk...

Reviewed June 9, 2016

I came in very late but was treated so wonderfully by the front desk clerk. I am ashamed that I can't remember her name but she was outstanding. I enjoyed my room! The bathroom was very clean and it was a great hot shower. The mattress was ok, not the most comfortable but I didn't have any trouble going to...

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Helpful?
Thank ldsteelman
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express and Suites San Antonio South This friendly San Antonio hotel is conveniently located near the San Antonio International Airport, downtown San Antonio and a number of local businesses and attractions. Our charming hotel's ideal San Antonio location offers you easy access to famous landmarks such as the The Alamo, the Majestic Theater, the Alamodome, the AT&T Center and the beautiful downtown River Walk. The San Antonio Zoo, Six Flags Fiesta Texas and Sea World San Antonio are located just minutes from our choice accommodations. Visitors can also enjoy shopping at nearby South Park Mall or San Antonio's Mexican Culture District. Business travelers will appreciate our accommodations near downtown San Antonio, as they are close to the San Antonio International Airport (SAT) and Toyota Manufacturing Texas. Other nearby business offices include Xerox, Revere National, Southwest Business Corporation, LCW Automotive, Inquate, Valero Energy, Tesoro Petroleum and the Southwest Research Institute. During your visit, take advantage of our San Antonio hotel's hospitality. We provide guests with choice amenities such as free high-speed Internet access, an outdoor pool, a well-equipped fitness center, a 24-hour business center and a complimentary hot breakfast buffet. ... more   less 

Additional Information about Holiday Inn Express San Antonio South Hotel

Address: 11400 SE Loop 410, San Antonio, TX 78221
Location: United States > Texas > San Antonio
Price Range: $102 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio South Hotel 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Accessible room was absolutely a surprise in features. Great Stay”
 of 5 bubbles Sanabrb, Nov 1, 2016 | Read review
“My room overlooked the freeway, but I had no problem. I think any room would be good as long as it's not beside the elevator.”
 of 5 bubbles Lalo_de_Mexico, Sep 17, 2016 | Read review
“Don't Stay, if you do then don't stay on the highway side.”
 of 5 bubbles BFF1985, Jul 25, 2016 | Read review
“I stayed on the third floor for this trip, in a king suite. Plenty of room”
 of 5 bubbles ldsteelman, Jun 9, 2016 | Read review
“Never stay on the side facing the highway.”
 of 5 bubbles JIMMYG155, Apr 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question