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Country Inn & Suites By Carlson, San Antonio Airport

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Country Inn & Suites By Carlson, San Antonio Airport
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491 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel, we choose the hotel because we had an early flight. When we checked in they didn't have the room we booked so they upgraded us to a king suite. It was newly remodeled and nice although the tv in the living area didn't work. Staff was very nice. We took the airport shuttle early in the morning so... More 

Helpful?
Thank GmaWebb52
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is in a great location. Front desk staff is knowledgable about the area and more than willing to help with any issues that arise. Araceli was always extremely friendly, always offered help when needed. Would definitely stay here again because of her and other staff.

Helpful?
Thank Devin and Jenni... B
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. So happy to hear that Araceli treated you well along with my entire staff. We look forward to your next stay. Sincerely, Sherri Reilly General Manager More 

Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the kind of hotel I'm definitely coming back too. The staff is awesome and the rooms are clean and comfy! I stayed for 2 nights and I had no complaints whatsoever. The breakfast area was so organized. Obviously it gets crowded but I took what I needed and went back to the room.

Helpful?
Thank RomaCont
1 review
5 of 5 stars Reviewed 1 week ago via mobile

MARICRUZ service at the Country Suites close to the airport was the best. She offered help even before we asked for, and did it happily. Definitely we will come back to this place. She made our stay more pleasant. PATRICIA CHAVEZ

Helpful?
Thank Jose Romeo S
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Dear Patricia, Thank you for your feedback and for taking the time to write about your experience. So happy to hear that you got to meet MariCruz. You are right, she is just awesome. Please come back and visit us again soon. Sincerely, Sherri Reilly General Manager More 

Canton, Texas
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To start off with they made my reservation at the wrong location so I had to drive an additional 40+ miles every day. The facility was undergoing renovations and apparently no one understands how to use a mop or a wet rag. Sheetrock dust was on all surfaces at all times. the rooms have no where to hang your clothes... More 

Helpful?
Thank hungry23
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of... More 

Level Contributor
57 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

A few things they were renovating so I room was incomplete. No where to hang your clothes, no slip guards on shower floor be careful water has to much softener. No fan in the bathroom so dont take a hot shower. Door to hallway didn't close unless you pulled it shut. House keeping went in and it was open all... More 

Helpful?
Thank Noemi B
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Dear Noemi, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the customer service you received and I do apologize for any concerns you had with your stay. We look forward to your next stay and can not wait to show you the new remodeled rooms.... More 

Level Contributor
173 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here one night to return the grandkids from a summer visit. Our plane got in after midnight and the free airport shuttle was prompt and check in was speedy. The room with two beds and two tvs was perfect for us and we enjoyed the complimentary breakfast. Staff were wonderful, hotel was clean and updated. Loved our short but... More 

Helpful?
Thank NJDels
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we can't wait... More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a treat! Housekeeping -Mari Cruz- was wonderful - just moved what was necessary, even left me sweet notes to 'have a nice day.' Rico G at the front desk was awesome. Comp. breakfast was tasty too

Helpful?
Thank Mary B
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Thank you Mary for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast. We look forward to your next stay. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Our stay here was great and the best stay we have had when visiting San Antonio. Rico, Nina, and the whole staff were great and excellent. My family love the hotel and the kids love the pool. Definitely would stay here again on our next vacation.

Helpful?
Thank Daniel T
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Dear Daniel, The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed the staff here at the Country Inn & Suites. Please come... More 

Denver City, Texas
Level Contributor
9 reviews
5 of 5 stars Reviewed July 19, 2016

My family and I stayed at the hotel for a total of 5 nights. We were on the 4th floor and I'm not sure the housekeepers names but they were both very sweet. We rode the elevator with one of the delightful ladies one morning and she was just so friendly. The other we passed in the hallways a few... More 

Helpful?
Thank Victoria M
Sherri R, General Manager at Country Inn & Suites By Carlson, San Antonio Airport, responded to this review

Dear Victoria, The staff here at the Country Inn & Suites San Antonio Texas Airport and I would like to thank you for choosing to stay here at this property during your most recent travels. We appreciate your feedback and we are so happy to hear that you enjoyed your stay. Please come back and visit us again soon, we... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the new Country Inn & Suites San Antonio Airport, located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% Non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 

Additional Information about Country Inn & Suites By Carlson, San Antonio Airport

Address: 8505 Broadway St, San Antonio, TX 78217-6313 (Formerly Cambria Suites Airport)
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $101 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, San Antonio Airport 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson
Country Inn & Suites By Carlson Hotel San Antonio
Cambria Suites San Antonio
Hotel Style:
#24 Best Value Hotel in San Antonio
#27 Romantic Hotel in San Antonio
#89 Business Hotel in San Antonio
#96 Family Hotel in San Antonio
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