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Holiday Inn Express Hotel & Suites San Antonio

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Holiday Inn Express Hotel & Suites San Antonio
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58 Reviews from our TripAdvisor Community

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Showing 46: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I am staying in this hotel because it is the closest one to the University of Texas School of Medicine. My daughter is having her interview at the school and just texted me that it will last until 4 pm. We arrived late the night before and I requested a late check-out. Eric, the front desk clerk was nice enough... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Clean Hotel but I would ask for a quite room if HWY traffic bothers you . Also I asked for a couple of extra towels but they were out and brought me s bunch of hand towels . I am not sure if room is worth 156 dollars . Best thing going for them is cleanliness. Breakfast is good.

Helpful?
Thank Jdabis9290
Milan, Italy
Level Contributor
187 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 6, 2016

Loved the location, not the nicest neighborhood but had everything around it, wall mart chase bank dominos bofa Mexican food liquor store and 3 gas stations plus a Starbucks all walking distance, less than a mile. My 2 bed suite has 2 32 in tvs so I had soccer in one and transformers on the other, a fridge that fit... More 

Helpful?
Thank Crossonero9
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed June 2, 2016

The first night of my relocation was spent at this hotel. The Night Desk Manager Eric and his Security Officer Rudy went above and beyond in helping me feel safe at the location. The Hotel Manager Sandra Gonzales impressed me with her conscientiousness, top-flight team and can-do attitude. I stayed in the hotel more than once due to the courtesy... More 

Helpful?
Thank cgday
New Jersey
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 2, 2016 via mobile

Would have been a 5 rating but they kept spraying a deodorant in the rooms and hallways and to my wife it was nauseating. We left notes for the room attendants but it kept getting in. Had a few issues to start but they were right on it. Breakfast was very good and the rooms clean as a whistle. They... More 

Helpful?
Thank Mike K
Morrisville, North Carolina
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 29, 2016

I'm a platinum member with IHG but mostly for stays done outside of the US. In the US I generally stay at Marriott properties so this was a rare chance to get a night in an IHG property domestically. I was surprised, in a good way with the room and property. The check in experience went flawlessly, my room was... More 

Helpful?
Thank Brian L
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 16, 2016 via mobile

For the best bang for the buck this is probably one of the best. Though very busy due to spring break they catered to our every need. The breakfast was good as it gets and the staff of housekeepers and maintenance as well as desk clerks were tops. The king size bed was icing on the cake.....KUDOS. .

Helpful?
Thank Carl G
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 15, 2016 via mobile

Very clean, updated hotel. Free breakfast was great as is expected at the HI expresses I've been to. Hotel staff was friendly and kind but understaffed. My dislikes: was not able to get me a roll out bed even though I asked and reminded them two days in a row. I think thy had good intentions but didn't have the... More 

Helpful?
Thank Apelila2012
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio, responded to this review

Dear Apelila2012, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize if you may have experienced any inconvenience with some of our room amenities. Rest assured that it... More 

Canadian, Texas
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 15, 2016

First we were put in a smoking room. For non-smokers, this is a pretty big deal. They didn't have any other rooms available so we were stuck with it. There was a hole the size of my palm in the carpet. The front desk guy didn't give us the wifi password and when we tried to call down, the phone... More 

Helpful?
Thank Mare6776
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio, responded to this review

Dear Mare6776, Thank you for taking the time to tell us about your experience at our hotel. We value each feedback as this will allow us to identify areas that may benefit from additional attention. I am sorry for the service letdown from our hotel staff. I also apologize for the disappointments you had with your room accommodations and regret... More 

Waco
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 28, 2016

I stay at a lot of Holiday Inn Expresses for consistency sake. This property was well kept, rooms clean. Wi-Fi was fine. Front desk help was friendly and recommended a good Mexican Food Restuarant - La Fogata. Beds were comfortable and things fairly quiet. Here is what was less than acceptable for this property... Lotion only in bathroom, no bar... More 

Helpful?
Thank Robert H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio, responded to this review

Dear Robert H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the internet service, staff and the bed. However, we’re sorry we fell below your expectation regarding the bathroom amenities. We will address this concern. We take all reviews positive and... More 

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47 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express San Antonio Medical Center/Crossroads, the cultural gateway to the Southwest and a popular tourist destination. The Holiday Inn Express & Suites is conveniently located only 5.5 miles west of the Alamo and the River Walk in downtown San Antonio and 3 miles east of the South Texas Medical Center. The premier location of San Antonio s newest hotel is perfectly accessible to all area attractions and businesses: TexSan Heart Hospital, CTRC-Cancer Therapy & Research Center, Christas Santa Rosa Health Care, UT Health Center, Verizon, Toyota, Bank of America, and Wachovia are just a few of the companies that call San Antonio home. The city has a strong military presence as well it is home to Fort Sam Houston, Lackland Air Force Base, Randolph Air Force Base, and Brooks City-Base. The hotel is centrally located in San Antonio just minutes from Six Flags Fiesta Texas, SeaWorld San Antonio, Splashtown Water Park, the Historic Missions, Breckenridge Park, the Alamodome, AT&T Center where the successful San Antonio Spurs play basketball, and the Marion Koogler McNay Art Museum. Guests of the Holiday Inn Express & Suites San Antonio stay connected with our complimentary high-speed wired & wireless Internet access throughout the hotel, relax in our outdoor pool and spa, or work out in our well-equipped fitness center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio

Address: 102 Spencer Ln, San Antonio, TX 78201-2109
Location: United States > Texas > San Antonio
Price Range: $84 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio
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