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All reviewscoffee machinefront deskrooms were very cleanqueen bedbusiness centerthe breakfast areaevery morningwould definitely stay here againplace to stayelevatortreadmillsdowntownseaworldpillowsriverwalk
The first room we were checked in to had not even been cleaned -- the bathroom was dirty and there were still dirty towels on the floor! The 2nd room had a water leak by the bathtub and door. There was water leaking from inside...More
Response from Drew C, General Manager at Holiday Inn Express Hotel & Suites San AntonioResponded December 11, 2017
We deeply apologize for the issues you experienced during your stay with the cleanliness and condition of the rooms you checked into, the breakfast and the water. They are all issues that do not happen often at our facility, and we apologize they happened...More
4 floors. 1 elevator.
Gas station with grocery store next to the Hotel.
Business center: 2 computers and 1 printer.
Standard breakfast. Relatively small dining room.
Back entrance from Parking lot.
Ice machine every floor.
3 Treadmills/Elliptical and Dumbbells.
Thank Danny G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded October 10, 2017
Thank you for reviewing our hotel. I appreciate your comments. Have a great day!
Was in from Chicago on a business trip and was staying at this location for one night. Gentleman that checked me in was very professional. Hotel (at least first floor) was recently renovated to the "New" HI look. Very impressive. Hotel room was very nice...More
Thank Bruce G
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded October 5, 2017
Thank you very much for filling out a survey! I am very glad that you enjoyed your stay with us.
Front Office Manager
Once again, exactly what you expect from holiday inn. Friendly, knowledgeable staff, from the front desk to the maid staff. Rooms are clean, beds comfortable, bathroom spotless. Lobby, breakfast area, parking lot & pool areas are well kept. Breakfast is good, got everything you could...More
Thank John F
Response from James B, Front Office Manager at Holiday Inn Express Hotel & Suites San AntonioResponded August 12, 2017
Thank you for visiting the Holiday Inn Exp NW Medical and posting a review and rating your stay.
I am very happy that you were able to enjoy your stay.
Our friendly staff is always here to be of service.
If you have any questions...More
I checked in without an issue. However, I did have a couple of issues;
1. The phone on night stand didn't work,
2. Not sure whether it was the remote or TV, but the TV by the bed (there were two TVs), had several issues....More
1 Thank chemicaldude
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San AntonioResponded July 22, 2017
Thank you for taking the time to share your recent experience at our hotel. While we are pleased with you choosing our hotel for your travel needs, it is regrettable that some of our in-room amenities, specifically the phone and one of the...More
Hi, to answer your question, I believe it took us about 10 minutes with light traffic to get from our hotel to Six Flags. We were there during the week but didn't travel during rush hour. I hope that answers your question.