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Holiday Inn Express Hotel & Suites San Antonio

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Holiday Inn Express Hotel & Suites San Antonio
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64 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Oklahoma City, Oklahoma
Reviewed 2 weeks ago

Did not know they were doing remodeling when I booked here. The hotel needs a good make over. The lady that prepares the breakfast every morning always had the coffee ready by six. Good and plentiful. Rooms are small but beds were comfortable. Bathroom was very clean. The fitness and business center were being remodeled. One elevator and it was...

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Helpful?
Thank 49andholding
Tulsa, Oklahoma
Reviewed December 6, 2016

Staff was great. Breakfast hours were really awesome!! Normal breakfast food, but cant ask for much more there. Rooms were good. There was some construction going on for re-modeling. Staff can assist with printing stuff if need be.

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Helpful?
Thank Divebabydive
Gurnee, Illinois
Reviewed November 29, 2016 via mobile

I couldn't believe it. I am a germaphobe and I always check the bed and disinfect it. So i lift the mattress and what is sitting there an empty condom wrapper. Disgusting. If they clean the rooms and change the sheets daily how did they miss this thing. Needless to say. I will not stay here anymore, especially as i...

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1Thank Michael G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio, responded to this review

Dear Michael G, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the condition of the room, specially the cleanliness. I have forwarded your feedback to our hotel management to work on these points raised in your review to give...

Reviewed October 30, 2016 via mobile

Great customer service and clean rooms! We arrived a couple hours early and the front desk was able to get us into 3 rooms without delay. The location is great, very close to 410, i-10 and downtown. Would definitely stay here again.

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Thank Kristen C
Yoakum
Reviewed September 7, 2016 via mobile

Was greeted well and assigned a room as requested. This is a seven year old property with 88 rooms and is starting to show her age. Elevator vandalism. Wall paper staring to peel from the walls. The bed was very comfortable and pillows were perfect. Bonus having whole milk in the frig, chocolate but still whole milk. Thank you. Tv...

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Helpful?
Thank Kenneth H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio, responded to this review

Dear Kenneth H, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and we certainly appreciate your nice feedback on our pillows. On the other hand, we would like to apologize for not living up to your expectations regarding our facilities and TV. Reviews...

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
38 helpful votes
Reviewed August 19, 2016 via mobile

I am staying in this hotel because it is the closest one to the University of Texas School of Medicine. My daughter is having her interview at the school and just texted me that it will last until 4 pm. We arrived late the night before and I requested a late check-out. Eric, the front desk clerk was nice enough...

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Thank A TripAdvisor Member
Reviewed July 10, 2016 via mobile

Clean Hotel but I would ask for a quite room if HWY traffic bothers you . Also I asked for a couple of extra towels but they were out and brought me s bunch of hand towels . I am not sure if room is worth 156 dollars . Best thing going for them is cleanliness. Breakfast is good.

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Thank Jdabis9290
Milan, Italy
Reviewed June 6, 2016

Loved the location, not the nicest neighborhood but had everything around it, wall mart chase bank dominos bofa Mexican food liquor store and 3 gas stations plus a Starbucks all walking distance, less than a mile. My 2 bed suite has 2 32 in tvs so I had soccer in one and transformers on the other, a fridge that fit...

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Thank Crossonero9
Reviewed June 2, 2016

The first night of my relocation was spent at this hotel. The Night Desk Manager Eric and his Security Officer Rudy went above and beyond in helping me feel safe at the location. The Hotel Manager Sandra Gonzales impressed me with her conscientiousness, top-flight team and can-do attitude. I stayed in the hotel more than once due to the courtesy...

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Thank cgday
New Jersey
Reviewed May 2, 2016 via mobile

Would have been a 5 rating but they kept spraying a deodorant in the rooms and hallways and to my wife it was nauseating. We left notes for the room attendants but it kept getting in. Had a few issues to start but they were right on it. Breakfast was very good and the rooms clean as a whistle. They...

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Helpful?
Thank Mike K
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express San Antonio Medical Center/Crossroads, the cultural gateway to the Southwest and a popular tourist destination. The Holiday Inn Express & Suites is conveniently located only 5.5 miles west of the Alamo and the River Walk in downtown San Antonio and 3 miles east of the South Texas Medical Center. The premier location of San Antonio s newest hotel is perfectly accessible to all area attractions and businesses: TexSan Heart Hospital, CTRC-Cancer Therapy & Research Center, Christas Santa Rosa Health Care, UT Health Center, Verizon, Toyota, Bank of America, and Wachovia are just a few of the companies that call San Antonio home. The city has a strong military presence as well it is home to Fort Sam Houston, Lackland Air Force Base, Randolph Air Force Base, and Brooks City-Base. The hotel is centrally located in San Antonio just minutes from Six Flags Fiesta Texas, SeaWorld San Antonio, Splashtown Water Park, the Historic Missions, Breckenridge Park, the Alamodome, AT&T Center where the successful San Antonio Spurs play basketball, and the Marion Koogler McNay Art Museum. Guests of the Holiday Inn Express & Suites San Antonio stay connected with our complimentary high-speed wired & wireless Internet access throughout the hotel, relax in our outdoor pool and spa, or work out in our well-equipped fitness center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio

Address: 102 Spencer Ln, San Antonio, TX 78201-2109
Location: United States > Texas > San Antonio
Price Range: $88 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites San Antonio staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't leave anything in your car overnight.”
 of 5 bubbles 49andholding, 2 weeks ago | Read review
“If you have lots of luggage - ask for Room 211. Rooms on the 4th floor are quieter.”
 of 5 bubbles cgday, Jun 2, 2016 | Read review
“backside of the hotel is quieter as it is away from the highway”
 of 5 bubbles Zukracer, Apr 29, 2016 | Read review
“Rooms in the back of the hotel will give you a lovely view of an old neighborhood that have their backyards full of cars and trash”
  • Damp bed in our first room (out of 3 rooms during our 1-night stay).  Our third room had this pr
  • Mold on the dust ruffle in the third room we were moved to during our 1-night stay
  • Mold on the headboard in the third room we were moved to during our 1-night stay
  • Bugs on the window sill in the first room (1st out of 3 rooms we stayed in during our 1-night st
 of 5 bubbles TxMommyof2, Jul 18, 2015 | Read review
“We were on the third floor. Quiet rooms, no noise. Stairs and elevator are close.”
 of 5 bubbles ShannonK622, Feb 18, 2015 | Read review
5 of 5
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