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SureStay Plus Hotel by Best Western San Antonio SeaWorld

Traveler (9)
Room & Suite (3)

About

#213 of 363 hotels in San Antonio
Location
Cleanliness
Service
Value
Welcome to the SureStay Plus Hotel by Best Western San Antonio SeaWorld, a great hotel near SeaWorld® where you'll have a great San Antonio experience. This affordable San Antonio hotel is also located near Lackland AFB and many other attractions and points of interest.
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Property amenities
Pool
Free parking
Breakfast included
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages

Location

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68Reviews
0Q+A
9Room tips
Traveler rating
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Popular mentions
Nice hotel. Great price. Only problem was when I checked into my room my bathroom was not as clean as it could've been but the front desk attendant did not have a problem giving me another room. He also had the security lock on the door fixed.
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Review collected in partnership with Best Western
Response from SureStayplustx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld
Responded 4 weeks ago
Hello Guest, Greetings from the SureStay Plus Hotel by Best Western San Antonio SeaWorld. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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Hotel's Favorite
Hotel was very clean, both inside and out. Our room was cool and comfortable when we arrived. Personnel was polite and helpful. We had no problems during pur stay and gladly recommend this place to anyone. We will stay here again.
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Response from SleepInnSuitesTx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld
Responded Jul 15, 2018
Dear Valued Guest, Thank you for choosing the Sleep Inn & Suites San Antonio and appreciating the hotel. It’s nice to hear that you liked the rooms, cleanliness and staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
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Definitely would not recommend poor management! We had missing items/medication from our room, and we were treated rudely by all staff after reporting it, situation was not addressed with any concern.
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Review collected in partnership with Best Western
Response from SureStayplustx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld
Responded Apr 11, 2019
Dear Valued Guest, Greetings from the SureStay Plus B/W San Antonio. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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Hotel looks good online, but the pictures do not represent the state of the hotel in person! Hotel was falling apart. Bed was not comfortable. My wife has a bad back and sleeping issues. After 1 hour of resting on the bed, she knew she could not stay in that room. We complained
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Review collected in partnership with Best Western
Response from SureStayplustx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld
Responded Mar 29, 2019
Dear Guest, I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Sincerely Hotel Manager
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Good size room, breakfast was included and very good. Very centeral for places of interest. Within 15min drive for most. They have a washer and dryer, which was perfect to wash my son's cloths. Staff were very friendly.
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Response from SleepInnSuitesTx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld
Responded Mar 25, 2019
Dear Guest, Thank you so much for your stay and kind words. I’m glad that you found us a pleasant place to stay and that our staff was able to offer good service. We shall be always striving further towards bettering the guest experience at our hotel. It is our privilege to have guests like you. We look forward to welcoming​ you again soon. Sincerely, Hotel Manager
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Previous
PRICE RANGE
$84 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn & suites near seaworld hotel san antoniosleep inn and suites near seaworld
FORMERLY KNOWN AS
Sleep Inn & Suites near Seaworld
LOCATION
United StatesTexasSan AntonioFar West Side
NUMBER OF ROOMS
65
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