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Homewood Suites by Hilton Hotel San Antonio North

125 N Loop 1604 W, San Antonio, TX 78232-1083
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Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (23)
360
Panoramas (28)
Room & Suite (122)
Certificate of Excellence

About

#76 of 365 hotels in San Antonio
Location
Cleanliness
Service
Value
Certificate of Excellence
Located 15 minutes from San Antonio International Airport in the Stone Oak Business District, the Homewood Suites by Hilton San Antonio North offers convenient highway access to theme parks and attractions. Our all-suite, five-story hotel is adjacent to Cornerstone Church. Enjoy an extended stay in a spacious suite with amenities to make families and solo travelers feel at home. Make your favorite meal in your fully equipped kitchen or have a barbeque near the pool. Provide us with your grocery list so we can do the shopping to stock your refrigerator. Join us in the lobby for daily complimentary full hot breakfast. Monday through Thursday, enjoy evening dinner and drinks, also included with your stay. Enjoy amenities such as cable television and complimentary high-speed internet access. Feel at home in a spacious studio or one bedroom suite or two featuring a separate living room area with sofa bed. Use our business center for work tasks or to check email. Meet other guests on the basketball court for a quick game. Exercise in the fitness center or outdoor pool. Our Homewood Suites by Hilton® hotel is 10 miles from Sea World San Antonio and 7 miles from Six Flags® Fiesta Texas. Take a 15 minute drive to downtown San Antonio, where you can stroll the San Antonio River Walk and explore the Alamo. Browse the diverse stores at The Rim, The Shops at La Cantera shopping districts and along the San Antonio Riverwalk.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Children's television networks
Shuttle bus service
Business Center with Internet Access
Free internet
Wifi
Internet
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Wine / champagne
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Car hire
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Kitchenette
Flatscreen TV
Safe
Bottled water
Microwave
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Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Hotel links
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Location

Full view
41Car recommended
Grade: 41 out of 100
51Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
592Reviews
6Q+A
37Room tips
Traveler rating
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Popular mentions
Room not quite as described online. I like the staff and location. The hotel could be much more but seems old for the price. I might stay there again if the hotel makes the effort to make this meet their usual Hilton standards.
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Review collected in partnership with Homewood Suites by Hilton
Response from SATNOGM, Manager at Homewood Suites by Hilton Hotel San Antonio North
Responded today
I'll share this with the team
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Hotel's Favorite
This hotel was clean. The staff was friendly and we helpful. There were only a few issues, but not enough to affect my review because they were taken care of promptly and courteously. I would stay here again if I was in the area
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Response from SATNOGM, Manager at Homewood Suites by Hilton Hotel San Antonio North
Responded May 13, 2019
Thank you
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This Homewood Suites property is owned by the Cornerstone Church which is adjacent to the property. It needs some serious updating and a refresh- from the Fitness Center to the rooms. The couch and chair in the living area had worn cushions and pitched you forward. We ended up watching TV sitting on our bed which we never do. The staff was friendly though.
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Response from SATNOGM, Manager at Homewood Suites by Hilton Hotel San Antonio North
Responded yesterday
It's not owned by the church. Thanks for your comments.
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Front desk staff rude and 2 hour wait on check in. Pest control and limited variety of breakfast food. Towel service was alway horrible and this was for 3 separate rooms. Housekeeping had to be asked to change lien and clean room daily. Worst Hotel stay ever. I called customer service to get a useless case number and to be referred to the hotel stay. Total waste of my time.******Don’t Stay Here***
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Review collected in partnership with Homewood Suites by Hilton
Response from SATNOGM, Manager at Homewood Suites by Hilton Hotel San Antonio North
Responded yesterday
I'll share this with the team
Read more
The hotel appeared to be well maintained but the appearence soon diminished when we tried to check-in to our rooms. We were told at 11:00am our rooms would be ready by 1:30 pm, so we did our grocery shopping and returned to about 3:30 pm only to be told one room was ready and one was not. The second room was not available until 5:30 pm. The second room was not properly cleaned...carpets were not vacuumed, dishes were dirty and placed in the cupboards and the TV remote was gone. I went to the front desk to share my concerns about the cleanliness of the room, and the front desk associate told us the room was not fully cleaned so that we may get into the room sooner. This was unacceptable! I can overlook many issues which may arise in any hotel, but to have to wait two and a half hours past the check-in time only to be told the room was not fully cleaned to reduce the turnaround time was absolutley unacceptable, especially from a brand recognized for their outstanding performance. Our experience was not an isolated incident as we witnessed several other families sharing a similar check in experience. The housekeeping services were the achilles heel for this hotel, however the hotel associates were very friendly and empathetic and tried to make the best of a bad situation. Ultimately, we spent a lot of our hard earned dollars to stay at this facility and the culmination of these issues should never overshadow the abilities of the facility to make the customer feel they are staying in a clean, and well-runned establishment!
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Review collected in partnership with Homewood Suites by Hilton
Response from SATNOGM, Manager at Homewood Suites by Hilton Hotel San Antonio North
Responded 4 days ago
My apologies. I'll share this with the team.
Read more
Previous
PRICE RANGE
$111 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton san antonio north hotel san antonio, san antonio homewood suites
LOCATION
United StatesTexasSan AntonioStone Oak / Far North Central
NUMBER OF ROOMS
106
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