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Comfort Suites Alamo/Riverwalk

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1,026 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Berrien Center, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We spent 5 nights here during a convention in the Convention Center and nearby hotels. We were able to walk to meetings each day, and we found the hotel to be comfortable, clean, and pleasant. The staff were all friendly and helpful. We especially appreciated Georgia Rios, food and beverage manager, who cheerfully provided a good breakfast each morning and... More 

Helpful?
1 Thank johnston82
Boulder, Colorado
2 reviews
HOTEL’S FAVORITE REVIEW
Reviewed October 2, 2016

What a wonderful hotel, from the moment we walked in, we were greeted warmly by the hotel owner and staff. When we arrived, the owner invited us for a glass of wine/beer and snacks. They brought out chips, salsa and soup for us. The room as well as the bathroom are quite large, upscale and extremely well appointed, with comfy... More 

Helpful?
Thank Claire_Colorado
About Hotel's Favorite Review
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Very friendly staff to greet you when you walk in. Huge rooms to accommodate a large party. Good breakfast as what you need; scrambled eggs, sausage, cereal, waffles and lots more. Love that they shuttle us from the hotel to the river walk or the Alamo but they don't shuttle us back to the hotel. Bad part is that the... More 

Helpful?
1 Thank Kristy W
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was so kind of you to take the time to write a review of your recent stay with us at Comfort Suites Alamo/Riverwalk. We are delighted that you enjoyed our breakfast selections, as well as our spacious suites. I am so pleased to hear that you took advantage of our complimentary shuttle service to drop off guests in the... More 

Seattle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

It was a very difficult location to find coming in the dark. The room turned out to be spacious and clean. The breakfast was outstanding. The food service worker, and Cub fan, was delightful. Heather at the front desk, was extremely helpful. Juan, the shuttle driver was very accommodating.

Helpful?
1 Thank ArgyleSeattle
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for recognizing our amazing staff. Most people will find that they all take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat all our guests this way. We know there are unlimited choices of hotels but we are different, as you can't always... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

I would totally recommend the San Antonio Comfort Suites. It is at walking distance from most relevant places downtown and their staff is friendly and super helpful. Special thanks to Georgia Rios who's cheerful spirit and smiles every morning and evening sure made a world of a difference!

Helpful?
1 Thank Iriann Marie H
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration for all of us to provide exceptional service with friendly Texas hospitality. She has a genuine interest in her guests, making sure all their needs are met. Georgia, our food service manager, is definitely a gem, and enjoys making our guests... More 

New Delhi, India
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Great hotel just 5-10 minutes easy walk from the RiverWalk. Why stay at the river and pay $$$$ more? Large clean rooms and the hotel is run by an engaged, people-person owner who on the spur of the moment gave us a short tour of the city in her car.

Helpful?
1 Thank petesolvi
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It is wonderful to know that you enjoyed your time in San Antonio and we are delighted that you chose to stay with us at Comfort Suites Alamo/Riverwalk because of the great value we offer in the downtown San Antonio area. Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration... More 

1 review
Reviewed 1 week ago

Large and spacious double-occupancy room with internet, small pool, and basic amenities. Typical services of a hotel of this type. Best part was the people who served at every step of the stay. They made me feel comfortable and valued. The owner made it her duty to meet the guests at least once for the week at a small reception.

Helpful?
Thank Jenifer D
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was so kind of you to share your experience at Comfort Suites Alamo/Riverwalk with other travelers on Trip Advisor. We truly appreciate the positive ratings and compliments to our staff for the service you received. Thanks for recognizing our amazing staff. The owner of the Comfort Suites Alamo/River Walk, Sherry Chaudhry, is an inspiration for all of us to... More 

Jackson, Mississippi
Level Contributor
448 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 1 week ago

Here on business and pleasantly surprised with this hotel; a really great property for a terrific rate! The customer service here is first-rate; a truly wonderful staff! The lobby is beautiful, the hallways are clean and bright, and the rooms are very comfy, clean, and spacious. You will not be disappointed if you stay here!

Helpful?
Thank David S
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of our hotel! We really appreciate your business and compliments! We are also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location of the hotel, and the level of comfort you receive at our hotel. We appreciate... More 

1 review
Reviewed 2 weeks ago

Nice people; great continental breakfast, clean rooms and with the amenities I needed, like internet. There is also a small pool. Also, it's only a 15 or 20 minute walk to the river walk, where you will find a variety of restaurants.

Helpful?
Thank Samuel P
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We are delighted to hear that we provided just what you needed during your recent visit to San Antonio. Thank you so much for choosing Comfort Suites Alamo/Riverwalk for your accommodations. We truly appreciate your kind comments. Our owner, Sherry Chaudhry, enjoys providing extra amenities such as complimentary wine, beer, snacks, and a light meal at our mid-week “Southern Supper”... More 

Midland, TX
Level Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 3 weeks ago

It isn't that this is a bad hotel. Our room was large and quite nice. There was a lot of noise from the expressway but turning on the fan helped to drown that out. There breakfast was also quite good and the staff in the breakfast area were very attentive. There is no restaurant or bar in this hotel, so... More 

Helpful?
2 Thank grayhog
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
VOTED "BEST Value Downtown" because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus! FREE wine, beer, and hors d'oeuvres during our complimentary Manager's Reception Tues-Thurs from 5-7pm.Update! NEW Tesla Charging stations and standard charging station was just installed!Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, Military, leisure, business, conventions, etc. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. Perfect place for events like graduates from Lackland Airforce Base, Ft Sam Medical Courses, family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the Zoo, Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this hotel for your personal enjoyment. Bienvenidos! ... more   less 

Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > Downtown
Price Range: $113 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Alamo/Riverwalk staff and other travelers.
31 questions
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8 months ago
Tomball, Texas
over a year ago
Sioux City, Iowa

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Questions? Get answers from Comfort Suites Alamo/Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms should be quite away from the freeway view, I guess.”
 of 5 bubbles , 1 week ago | Read review
“Quietest rooms would be those furthest from the nearby expressway.”
 of 5 bubbles johnbD9102VS, 3 weeks ago | Read review
“We were on 2nd floor and not sure what direction. Quiet.”
 of 5 bubbles 633celestei, 4 weeks ago | Read review
“Close to Alamo Dome and River walk”
 of 5 bubbles lizao128, Oct 26, 2016 | Read review
“We were on the 5th floor; had room 524, as I said great view at night; but quiet too.”
 of 5 bubbles Claire_Colorado, Oct 2, 2016 | Read review
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