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Holiday Inn Express San Antonio N-Riverwalk Area

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Room & Suite (21)
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible6%
Travelers talk about
“old jail”(23 reviews)
“bexar county”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Bar/Lounge
Fitness center
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (413)
There are newer reviews for Holiday Inn Express San Antonio N-Riverwalk Area
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Show reviews that mention
All reviewsold jailhistoric buildingbexar countyfront deskhi expressthe river walkmarket squareriverwalk areawithin walking distancefree breakfasthot breakfastmajor attractionslate at nightbreakfast staffper nightstaff was very friendly and helpfulnice pool
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31 - 35 of 390 reviews
Reviewed July 15, 2017

The wife and I booked this property for 3 nights several months ago. When we arrived at 5:30, we discovered that the valet parking staff was severely understaffed...we had to wait over 20 minutes just to get our car out of the street. We hurried...More

Thank Ken C
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded July 29, 2017

Hi Ken C, Thank you for posting a review about your recent stay with the Holiday Inn Express San Antonio N-Riverwalk Area, TX. It sounds like we fell below your expectations, particularly with the rooms you were assigned. I'm sorry this this has highly affected...More

Reviewed July 14, 2017

We are celebrating or anniversary. This is an awesome old feel hotel! We love it! The room is spacious and clean. The staff was super friendly and accommodating. The best part for this fitness person is the fitness room is on our floor!!More

Review collected in partnership with this hotel
Thank jflyers
Response from Amado M, Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded August 2, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO N-RIVERWALK AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

Reviewed July 1, 2017 via mobile

It was so cool staying in what was at one time a jail! Nice accommodations. Free breakfast (standard IHG hot breakfast). The ceilings are very high, and the room was big compared to other HIEx we've stayed in. Walking distance to River Walk and Alamo...More

Thank Laura Z
Response from Amado M, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded August 2, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO N-RIVERWALK AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

Reviewed June 26, 2017

Affordable rates, good high speed internet, decent breakfast, helpful and friendly staff and comfortable bed are few things which I liked. A shuttle service within 3 mile radius would be an awesome addition.

Thank vishkg_
Response from JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded June 27, 2017

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

Reviewed June 15, 2017 via mobile

We stayed here 6 days and it was so quiet because of the thick walls The history of the old jail that this is in is interesting. There were a few downfalls. They were short staffed so we had to call every evening to get...More

Thank Christi H
Response from JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded June 27, 2017

I do understand your concern regarding the wait. I apologize if at any time our staff was rude and unwelcoming. I will address the issue as all our guests should be made to feel welcomed. Thank you for taking the time to give us your...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$105 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$105 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (65)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Loredova
November 21, 2017|
AnswerShow all 2 answers
Response from night002 | Reviewed this property |
As I recall it, there is a bridge over the San Antonio River which rises and fall somewhat as it crosses the river. also the sidewalks, while not narrow can be congested depending upon the time of day. At night there may... More
0
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ken v
August 12, 2016|
AnswerShow all 8 answers
Response from Daiana G | Reviewed this property |
I'm afraid not. You have to pay approx $10 - $15 per day. Parking is in front on the hotel and it is not under roof. I strongly suggest that you don't leave any valuable belongings inside the car cause the place didn't give... More
0
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Room Tips
"Don’t stay there"
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"Choose another property..."
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"We has king with a balcony. Would recommend"
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"Stay elsewhere."
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