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Holiday Inn Express San Antonio N-Riverwalk Area

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Room & Suite (21)
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible6%
Travelers talk about
“old jail”(23 reviews)
“bexar county”(14 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Bar/Lounge
Fitness center
2 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (410)
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387 results
Traveler rating
137
127
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24
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LanguageEnglish
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137
127
65
34
24
Show reviews that mention
All reviewsold jailhistoric buildingbexar countyfront deskhi expressthe river walkmarket squareriverwalk areawithin walking distancefree breakfasthot breakfastmajor attractionslate at nightbreakfast staffper nightstaff was very friendly and helpfulnice pool
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1 - 5 of 387 reviews
Reviewed 1 week ago

We recently stayed here while doing a Texas road trip. Our room was clean and comfortable. It was in a good location. However, we couldn't check in at 3pm - we were told that staff were still cleaning rooms so we sat in the reception...More

Thank IntrepidTraveller35
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded 1 week ago

Thank you for taking the time to let us know of your stay. I apologize you had to wait pass 3 for your room. I have addressed this concern with our staff. It is great to know the rest of your stay was comfortable and...More

Hotel's Favorite
Reviewed November 4, 2017

Our favorite San Antonio hotel. A few blocks (nice walk), large rooms, entire staff seems to love their jobs, was upgraded upon arrival (complimentary), and parking was a one time fee for our entire trip. We will continue selecting this hotel for future visits.More

Review collected in partnership with this hotel
3  Thank Teri-Lynne J
Response from Amado M, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded November 5, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO N-RIVERWALK AREA. It is a great pleasure to know you had an enjoyable stay with us. I am glad to hear the staff made you feel welcomed....More

Reviewed 4 weeks ago

Location is favorable, its close to the river walk and the old market. Amenities are terrible and staff was unhelpful. This hotel has an interesting history, but save yourself the stay and just read about it online.

1  Thank Clint H
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded 4 weeks ago

Thank you for letting us know about your stay. I apologize our staff was not accommodating. We will definitely address our staff regarding your feedback. We strive to assure our guests have a welcoming and confortable stay. Thank you, Janice F.,GSM

Reviewed March 3, 2018

This hotel is not right on the Riverwalk, but close by. It used to be the old County Prison building dating back to the 1870's. Building is on The National Historic Registry. The last execution by hanging was in 1921. Didn't hear any "sounds in...More

Thank John K
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded March 5, 2018

Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us. Our staff love to share our history with guests who are interested. If your travels bring you back to San Antonio, we hope you...More

Reviewed February 25, 2018

My wife and I came to San Antonio for a show, and stayed at this hotel. Upon arrival we were greeted by the two women at the front desk. They were very sweet, and the check in process was very quick. No complaints on the...More

Review collected in partnership with this hotel
Thank VKGranger
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$105 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$105 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (62)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Loredova
November 21, 2017|
AnswerShow all 2 answers
Response from night002 | Reviewed this property |
As I recall it, there is a bridge over the San Antonio River which rises and fall somewhat as it crosses the river. also the sidewalks, while not narrow can be congested depending upon the time of day. At night there may... More
0
Votes
ken v
August 12, 2016|
AnswerShow all 8 answers
Response from Daiana G | Reviewed this property |
I'm afraid not. You have to pay approx $10 - $15 per day. Parking is in front on the hotel and it is not under roof. I strongly suggest that you don't leave any valuable belongings inside the car cause the place didn't give... More
0
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Room Tips
"Choose another property..."
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"We has king with a balcony. Would recommend"
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"Stay elsewhere."
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"Stay away from this hotel."
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