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Holiday Inn Express San Antonio N-Riverwalk Area

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Traveler (72)
Room & Suite (21)
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible6%
Travelers talk about
“old jail”(24 reviews)
“bexar county”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Bar/Lounge
Fitness center
2 Star Hotel
All hotel details
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Offers from Holiday Inn Express San Antonio N-Riverwalk Area
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Offers from Holiday Inn Express San Antonio N-Riverwalk Area
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Reviews (415)
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139
127
66
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25
Show reviews that mention
All reviewsold jailhistoric buildingbexar countyfront deskhi expressthe river walkmarket squareriverwalk areathe breakfast areawithin walking distancefree breakfasthot breakfastmajor attractionslate at nightbreakfast staffper nightstaff was very friendly and helpful
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1 - 5 of 392 reviews
Reviewed 1 week ago

Upon check-in, I inquired if my request for a quiet room on the top floor had been honored. First room was next to the elevator, second room was across from the elevator. Both were noisy from elevator noise. Third room was a dump and the...More

Thank Tonymaynard
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded 1 week ago

Appreciate you taking the time to let us know of your stay. I can understand how you may not felt accommodated or welcomed during your stay with us. We will share your feedback to staff to assure we strive to offer great customer service. I...More

Hotel's Favorite
Reviewed 3 weeks ago via mobile

I loved this place. The staff was extremely friendly and helpful. Found out this was a “haunted hotel” since it’s located inside an old jail, with each room labeled as “cell number”. Room was a good size and clean. Very close to river walk without...More

Thank peepsandco
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded 3 weeks ago

It is great to know you had an enjoyable stay. Our historical story is very interesting .Glad you were to tour our beautiful city and have a welcoming feeling when entering our hotel by our staff. Appreciate you taking the time to give us your...More

Reviewed 2 weeks ago via mobile

My wife and I stayed here in may. The hotel is conveniently located within walking distance to the river walk as well to the Alamo. Very comfortable accommodations has a pool and a nice breakfast. All the staff were helpful with local tourists areas ..

Thank Keith N
Response from Sam G, General Manager at Holiday Inn Express San Antonio N-Riverwalk AreaResponded 2 weeks ago

It is great to know you had a welcoming stay. I appreciate you taking the time to let us know of your visit to our beautiful city. I will share your feedback with our staff. Thank You, Janice Flores, GSM

A TripAdvisor Member
4
Reviewed 4 weeks ago via mobile

1 Elevator for five floors. Door numbers are labeled Cell Block ###. That's not a comforting feeling. Really small pool for a five floor hotel. Breakfast is ok and free. Valet is convenient. Closer to the market square too.

Thank A TripAdvisor Member
Reviewed May 9, 2018

I use IHG, and HIE in particular, as my preferred hotel chain and have stayed extensively throughout the USA and Europe. I have never before written a negative review and all our other stays in Texas were excellent. We arrived at lunchtime to valet park...More

Thank Brent J
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$106 - $210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$106 - $210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (72)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Questions & Answers
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Loredova
November 21, 2017|
AnswerShow all 2 answers
Response from night002 | Reviewed this property |
As I recall it, there is a bridge over the San Antonio River which rises and fall somewhat as it crosses the river. also the sidewalks, while not narrow can be congested depending upon the time of day. At night there may... More
0
Votes
ken v
August 12, 2016|
AnswerShow all 8 answers
Response from Daiana G | Reviewed this property |
I'm afraid not. You have to pay approx $10 - $15 per day. Parking is in front on the hotel and it is not under roof. I strongly suggest that you don't leave any valuable belongings inside the car cause the place didn't give... More
0
Votes
Room Tips
"Don’t stay there"
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"Choose another property..."
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"We has king with a balcony. Would recommend"
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