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9821 Colonnade Blvd, San Antonio, TX 78230
4 people are viewing this hotel
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Traveler (321)
360
Panoramas (19)
Room & Suite (380)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 03/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Antonio North
Updated 03/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 394 in San Antonio
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
Rising above its stunning surroundings, The Westin San Antonio North hotel captures the essence of the city with impeccable service and charm. Overlooking the rolling Texas Hill Country, our 19-story high-rise is close to the area’s most exciting attractions including the historic Alamo, SeaWorld® San Antonio and the enchanting River Walk.With 326 guestrooms, The Westin San Antonio North hotel stands apart from the rest with renowned hospitality and personalized service. No matter what size your event, meeting or wedding, our hotel can accommodate your function within more than 23,000 square feet of flexible event space. Stay in the heart of it all in beautiful Hill Country when selecting to stay at The Westin San Antonio North hotel.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Free wifi in the business center
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Whirlpool bathtub
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
2568Reviews32Q+A100Room tips
Traveler rating
  • 1,560
  • 604
  • 235
  • 105
  • 64
Time of year
Traveler type
Language
Selected filters
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Popular mentions
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Most Recent
Shashank R wrote a review Jun 22
Noida, India35 contributions7 helpful votes
Wonderful experience staying at Westin. I was on 1 week+ business trip recently and was really happy with my choice. Perfect on cleanliness, courteous and helpful staff, great ambience, room was supreme feel, and location is so comfortable with i10 adjoining it. I was able to get to walmarts, la cantera and airport all under 10-15 minutes .. The food at Bolos was Great and staff there is also very courteous. I enjoyed the walk across the corridors outside as it was quite green and peaceful place..
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 6 days ago
Dear Shashank, Wow! What a wonderful review to read. On behalf of our team at The Westin San Antonio North, we were thrilled to have you and pleased to know that you enjoyed our friendly staff, comfortable accommodations, and prime location. It would be wonderful to see you again, so please come back soon! Regards, Doak Walker General Manager
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Jocelym wrote a review Jun 20
1 contribution
My family and I stayed over the weekend and we all loved the hotel. The service was excellent. The hotel has a pleasant atmosphere and attentive service. We all felt very welcome by the caring staff and loved the double pool option of indoors or outdoors. Will definitely stay here when we come to San Antonio, it has been saved on our favorite hotel list
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 1 week ago
On behalf of The Westin San Antonio North team, thank you for staying with us and for your review! We're elated that our great pools, caring staff, and pleasant atmosphere were all highlights of your visit. We look forward to welcoming you and your family back the next time you're in San Antonio! Regards, Doak Walker General Manager
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Wm T wrote a review Jun 18
1 contribution
Place was clean and spacious for work conference. Room was up to Westin standards. Staff in San Antonio are always awesome! Meetings were for about 30 individuals. Breakfast and lunch were amazing tasting which is sometimes difficult to pull off for that many people.
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 1 week ago
On behalf of The Westin San Antonio North team, thank you for your recent visit and for your review! We're elated that our clean property, delicious food, and friendly staff were all highlights of your work conference. We hope to welcome you back again in the future! Regards, Doak Walker General Manager
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111margaritac wrote a review Jun 14
4 contributions6 helpful votes
The Westin is so wonderful. Every time we go the staff is sweet and very accommodating. And the BEDS! The beds are so comfortable that we slept in late every morning. A nice little touch is that we had a lavender oil roller by our bed. Thank you Westin!
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Corner rooms are more quiet
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 1 week ago
Dear Margarita, We're delighted you enjoyed your stay at The Westin San Antonio North! It's great to know that our friendly staff and comfortable beds continue to impress you. Thank you for the lovely review. Please come see us again soon. Regards, Doak Walker General Manager
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zekec5 wrote a review Jun 14
Dewey Beach, Delaware60 contributions64 helpful votes
Extremely friendly and helpful staff with a great attitude! Very comfortable room and a lot of eating venues in and around the hotel property. Very safe area to leave your automobile in the parking lot.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 1 week ago
We are delighted you enjoyed your time at The Westin San Antonio North. It warmed our hearts to hear that our staff impressed you! Come back and see us soon! Regards, Doak Walker General Manager
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Crystal C wrote a review Jun 13
1 contribution
We always enjoy staying at this hotel. The service is great, the staff is attentive and friendly, the rooms have always been clean, beds comfy. The bar/restaurant was very good also. They have a very nice pool area and recently added a neat frozen yogurt machine near the pool area but inside.
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 1 week ago
Dear Crystal, It was such a pleasure to welcome you to The Westin San Antonio North! From our comfortable and clean accommodations to our plentiful amenities, we're excited that you had a great time with us. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again! Regards, Doak Walker General Manager
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Catalina E wrote a review Jun 9
Medellin, Colombia7 contributions1 helpful vote
Nice room. Take into account if you need internet and breakfast you’ll have to pay for it. In my opinion it’s expensive for the location and the services included. The room is kind of dark. If you are staying to visit downtown, it is 15 min away. Seems to be an hotel for business meeting and not tourists.
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 2 weeks ago
Dear Catalina, Thank you for taking the time to share your comments with us. We love to host business guests and tourist guests alike, and it is wonderful to know that you enjoyed our nice accommodations. We strive to make our amenity policies clear so that our guests know what to expect. Happy travels to you, and we hope to have the opportunity to serve you again in the future! Regards, Doak Walker General Manager
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Roxanne E wrote a review Jun 6
1 contribution
First time staying here after a horrific experience at a previous hotel that was disgusting and it was absolutely comforting being here during a stay for a long week of work. I didn't have to worry if anything was clean. Trust me, this is a huge deal.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 3 weeks ago
Dear Roxanne, It was our pleasure to host your work trip at The Westin San Antonio North. Our housekeeping team is dedicated to delivering spotless accommodations, so they will be thrilled to read your kind words. Whether you return to town for business or pleasure, we would be honored to welcome you back for another enjoyable stay. Regards, Doak Walker General Manager
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Andrew R wrote a review Jun 5
Buffalo, New York1 contribution
I travel a lot for work . also used to be a hotel general manager . This was the nicest staff i think I’ve ever encounter at a hotel. Every question i had was quickly answered and If i had any issues they were immediately fixed . And not just with an apology but an actual solution ! Great job
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Date of stay: June 2022Trip type: Traveled
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 3 weeks ago
Dear Guest, We're always thrilled to hear when our guests have had a wonderful stay at The Westin San Antonio North. It's especially great to know that you were so well taken care of by our team. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon! Regards, Doak Walker General Manager
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Gilbert F wrote a review Jun 4
Pharr115 contributions21 helpful votes
I haven't stayed at this property since 2014 and it needs some love. My wife noticed the plants around the pool were either dying or dead. The two palms tree need trimming and the lawn chairs will need replacing soon. The hot tub was spacious and the pool was clean. The bar provided some decent salads and the drink selection was good. The room was comfortable and the beds were soft. The A/C was good.
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Date of stay: June 2022
Value
Location
Service
Trip type: Traveled
Room Tip: I stayed in room 1601 and it had a nice view looking north and the pool area.
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Response from General Manager, General Manager at The Westin San Antonio North
Responded 3 weeks ago
Dear Gilbert, Thank you for taking the time to share your feedback. We appreciate you noting our comfortable accommodations and great pool and hot tub. We value the constructive notes you shared as well, and we will pass them along. Our team is working on consistent updates and improvements throughout our property, and we look forward to a chance to improve your perceptions in the future. Regards, Doak Walker General Manager
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PRICE RANGE
$148 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni san antonio, omni hotel san antonio, san antonio omni
FORMERLY KNOWN AS
Omni San Antonio Hotel
LOCATION
United StatesTexasSan AntonioNorthwest Side
NUMBER OF ROOMS
326
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Frequently Asked Questions about The Westin San Antonio North
Which popular attractions are close to The Westin San Antonio North?
Nearby attractions include Extreme Escape (0.2 miles), Ironside Mall (0.4 miles), and Rounders Card Club (0.3 miles).
What are some of the property amenities at The Westin San Antonio North?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin San Antonio North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Antonio North?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin San Antonio North?
Yes, free parking is available to guests.
What are some restaurants close to The Westin San Antonio North?
Conveniently located restaurants include Pasha Mediterranean Grill, Pappasito's Cantina, and Embers Wood Fire Grill & Bar.
Are there opportunities to exercise at The Westin San Antonio North?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at The Westin San Antonio North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin San Antonio North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin San Antonio North?
Many travelers enjoy visiting The Alamo (8.9 miles), King William Historic District (9.5 miles), and The Guenther House Museum (9.5 miles).
Is The Westin San Antonio North accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.