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Hotel Havana

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312 Reviews from our TripAdvisor Community

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Showing 306: English reviews
austin . texas
Reviewed May 6, 2014

there was a mix-up with our reservation and the manager handled it all very professionally. customer service can be lacking and hotel havana has shown that it is their priority! we love their sister hotels in austin - hotel st. cecelia & hotel san jose. they are the best choice when you are looking for something different than the rest.

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Helpful?
1Thank Suzanne R
Ashley C, Director Of Operations at Hotel Havana, responded to this review

Thank you for posting your great experience We are so pleased that the situation was handled with your reservation and we do hope that with the service that you received that you will return to the Hotel Havana in the future.

Reviewed May 4, 2014

My sister and I stayed here for two nights during Fiesta San Antonio. We loved this hotel; beautiful room, full of character, excellent staff, fabulous restaurant. It's true there is some noise from the bar (our room overlooked the bar entrance), I didn't care because hotels are never silent and it was such a beautiful room. The location is great...

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1Thank Msdemean
Phoenix, Arizona
Reviewed April 19, 2014

April 10-15 my 3 sisters and I spent 5 nights at this hotel. Loved it!! The only reason I rated it "very good" rather than "excellent" is because of the lighting. One sister found it difficult to put on makeup in the semi-lighted bathroom with a bad mirror. And I kept falling over my shoes because I couldn't see them...

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1Thank Oldest_Sister_41
Ashley C, Director Of Operations at Hotel Havana, responded to this review

Thank you so much for your generous comments and taking the time to fill out a review. We are so glad that you chose to stay with us for the “Sister-Bonding Trip” and that you enjoyed your stay. We look forward to seeing you again in the future.

Missoula, Montana
Reviewed April 4, 2014

What a GEM! Our reservations at another place got messed up and at 1am we were searching for a place to stay. It was spring break and everything was booked except 1 room at the Hotel Havana. I am SO glad it didn't work out at the other place. This is close to the River Walk but far enough to...

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1Thank Montanagrl
Lubbock, Texas
Reviewed March 14, 2014 via mobile

Awesome! Rich with details and history! I will stay here again and again! The on premise Ocho Restaurant and bar overlooking the river is an oasis, and the cuisine is a match for foodies! You MUST check out their club which is a lair for vamps, dark lit only by red votives... Intriguing and sensual!

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1Thank Silverpuss
Hunt Valley, Maryland
Reviewed March 10, 2014

In the heart of San Antonio only minutes from the famed River Walk is Hotel Havana. This quaint and attractive hotel is not designed for the frenzied business traveler who needs even more Internet download capability or a 24-hour business office. This is the place to getaway. Wood floors, ornate furnishings and antiqure furniture give on the impression they are...

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Helpful?
1Thank Mark H
Ashley C, Director Of Operations at Hotel Havana, responded to this review

Thank you for your comments and taking the time to post on Trip Advisor. We are so glad that you enjoyed your stay and that you will keep returning to the Hotel Havana when returning to San Antonio. We look forward to seeing you again in the future

Philadelphia, Pennsylvania
Reviewed March 7, 2014

After staying all week at a fancy hotel for a conference, I was thrilled to check into the Hotel Havana. Charming and clean, it is definitely on my top five list for hotels. It's quiet and out of the way, but close enough to downtown that you can easily access restaurants and shops and transportation. The decor is fabulous and...

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1Thank cwatkins88
Brooklyn, New York, United States
Reviewed February 28, 2014

Love the Hotel Havana! From the hard wood floors, eclectic furniture and mission style stairways, I couldn't have been happier. I look forward to returning someday for dinner at Ocho, their restaurant. A wonderfully and playfully designed room with huge glass walls overlooking a section of the River Walk. I had breakfast there, but really regretted not dining there the...

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1Thank Shannon G
Sao Paulo, SP
Reviewed February 16, 2014

It has been almost a year since we stayed at the Havana, but it remains one of the most memorable hotel experiences we've had. We booked two nights at the hotel based on the great TripAdvisor reviews, and it did not disappoint. Rooms have an excellent mid-20th century vibe (complete with 1950s style SMEG fridges and wooden shutters), and the...

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Thank goodiyerboy
Austin, Texas
Reviewed February 6, 2014

The bar at Hotel Havana deserves 5 stars for the dark lighting, decaying opulence vibe and master mixologists. The restaurant deserves 4 stars for good food and lovely glass walls overlooking the river. (I'm a vegetarian, and found several tasty menu options.) I'm only giving the hotel 4 stars, because one side of our room had windows looking into the...

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1Thank therealjenn
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on a quiet stretch of the North Riverwalk known as the Museum Reach, directly adjacent from the Tobin Center for the Performing Arts, Hotel Havana offers elegant accommodations in the heart of San Antonio. From the studios to the Penthouse Suite, each of the 27 rooms and suites is uniquely appointed and designed for comfort. All feature original Bastrop pine floors and are decorated with antique furniture, Turkish rugs and vintage Cuban artwork with an emphasis on creating elegant but uncluttered space for a restful stay. Our luxurious bed linens are custom made and bathrooms are stocked with Red Flower body care products. Each room comes equipped with our signature mini bar featuring local and international snacks, drinks and souvenirs.Hotel Havana is also home to Ocho, a restaurant and lounge space serving drinks and food downstairs in the intimate hotel basement and upstairs on the riverfront. The property was reopened in 2010 by hotelier Liz Lambert and Bunkhouse Group and is listed in the National Register of Historic Places. ... more   less 

Additional Information about Hotel Havana

Address: 1015 Navarro Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range: $167 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Havana 3.5*
Number of rooms: 27
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Hotel Style:
#63 Romantic Hotel in San Antonio
#68 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Havana staff and other travelers.
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Questions? Get answers from Hotel Havana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“level 3 attic room is small and close to your neighbour”
 of 5 bubbles Rainbowcharrua, Nov 30, 2016 | Read review
“First floor facing the back property had the neatest little office areas attached to the rooms, also you MUST eat at Ocho!”
 of 5 bubbles 996candacer, Nov 23, 2016 | Read review
“Room 24 is a suite and very nice but shares a small patio with guest and rm. 25 is nice and quite. Stay on the 3rd floor.”
 of 5 bubbles lindabA301TP, Nov 15, 2016 | Read review
“Had a great pizza delivered from Classic Pizza.”
 of 5 bubbles 704PaulP, Oct 29, 2016 | Read review
“ask for a room with a balconey”
 of 5 bubbles Boxman43, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question