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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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426 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Waleska, Georgia
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent three nights at this hotel attending a military reunion. The staff is very helpful, the restaurant and bar were great. The hotel is just a block away from the River Walk. Being able to park our car in a protected lot was a plus. The room was great, and comfortable.

Helpful?
Thank barbaraliptak
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

TBH, this hotel is far better than a 3.5 star rating. It's more like a ( 5 star) hotel. Don't waste your time in looking for nothing better bc this is the one and only that has full service from start to finish. This hotel is by far the cleanest and the most luxurious place I have ever stayed and... More 

Helpful?
Thank JANETTE H
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear JANETTE H, We greatly appreciate you taking the time to share your experience. And we are very pleased to hear that you thoroughly enjoyed you experience with us. Thank you, we are very humbled by your amazing review and for noting that we provide “5 star” service at a “3.5 star” value. We strive to provide exceptional service to... More 

Dallas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I saw some negative reviews regarding dirty or rooms that smelled. I was a little concerned but booked here anyway. I'm happy that I did! The check in desk was friendly and helpful. Actually everyone we met were friendly and helpful including the valet crew... That brings me to the free stuff! As a member of AAA I'm entitled to... More 

Helpful?
Thank Sandcmk
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Sandcmk, Thank you for taking the time to share your experience. We are very pleased to hear that you enjoyed your experience with us. Also, thank you for taking note of the friendly and exceptional service that our associates provided. They take great pride in creating memorable experiences for all of our guests. We know as a AAA member... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed a couple of times in this hotel. We normally travelled with our dog and they allowed them. Stuff is helpfull and nice and rooms are clean and quiet. Rooms are not very new or with a lot of luxury but they are very comfortable and the location is awesome to visit San Antonio!! It is our hotel... More 

Helpful?
Thank A TripAdvisor Member
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Guest, Thank you for sharing your experience. We are very happy to hear that you enjoyed your experience with us. We are very pleased to hear that you and your dog are returning guests. We aim to please all of our guests whether they are of the human or canine variety. We know you have many of choices for... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visited Sheraton for a night stay for my best friend's birthday. Erica checked us in and she was incredibly nice. Ryan at the bar had great suggestions and was incredible. PLUS that shampoo and conditioner is incredible. Re-stay value for sure.

Helpful?
Thank Rachel H
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Rachel H, We greatly appreciate you sharing your experience. We are very happy to hear that you enjoyed your experience with us. We appreciate you mentioning the exceptional service provided by Erica and Ryan, our associates take great pride in creating memorable experiences for our guests. Also, thank you for noting how much you enjoyed our Sheraton “Shine” shampoo... More 

Conroe, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Late post my wife and I stayed here in Dec of 2015 for the New Years Eve celebration. This is the second time we have visited the Gunter Hotel and this was pre renovation and this place looks great with the new renovation. Even though its not on the riverwalk your just walking possibly a block and your on the... More 

Helpful?
Thank Joe B
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Joe B, Thank you very much for taking the time to share your experience. We are very delighted to hear that you thoroughly enjoyed your experience with us. We are also very pleased to hear that you are a returning guest and that you like our renovations. We know you have an abundance of choices for lodging in San... More 

New York
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Sheraton Gunter is a stunning hotel right in downtown San Antonio. It is a short walk from the gorgeous Riverwalk(a decorated river lined with restaurants and stores). We stayed for one night and absolutely loved it. Comfy beds, great pool and restaurant. The staff was very friendly and helpful and the room was super clean. Would love to come... More 

Helpful?
Thank albertkirchner
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear albertkirchner, We greatly appreciate you taking the time to share your experience. We are very pleased to hear that you thoroughly enjoyed your experience with us. We know you have an abundance of choices for lodging in San Antonio and we are very humbled that you chose our property. We appreciate you mentioning our very friendly associates, and our... More 

Houston, Texas
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is close to the River Walk, only 2-3 minutes walking distance -- thus, it is a pretty good location and the price is quite fair. The piano bar of the hotel is just my type and I did enjoy every minute there; besides, there is also a awesome bar The Last Word just next door, serving tasty special... More 

Helpful?
Thank Abel_Wang
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Abel_Wang, Thank you for taking the time to share experience. We appreciate you noting our close proximity to the River Walk. We are also very pleased that you enjoyed your experience in our Bar 414, which has an overabundance of specialty cocktails to choose from that are hand crafted with pride by our masterful bartenders. We hope that you... More 

Alexandria, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was the second time we sponsored a meeting at the Sheraton Gunter Hotel this year. Even though we got off to a rocky start with delays for attendees at the hotel reservation registration desk, everyone was assigned a room. The highlight of the event was the creativity of the Executive Chef Rudy Martinez in food selections/preparation, including providing a... More 

Helpful?
Thank egouge
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear egouge, We greatly appreciate you taking the time to share experience. First and foremost, we are very pleased to hear that you are a returning meeting planner. We certainly apologize that your attendees were inconvenienced during the registration process. We strive to provide an efficient registration for all of our guests all while providing an experience that is very... More 

austin
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed at the Sheraton Gunter on numerous occasions, and frequently get a club floor room, which provides access to the club lounge. And this is what we did last weekend. We're fans of club lounges, which usually provide savory bites in the evening, and a pleasant place to relax and enjoy complimentary cocktails and wine. The Gunter has never... More 

Helpful?
2 Thank tripartist
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear tripartist, We greatly appreciate your valued feedback. First and foremost, we are very honored to have you as a returning guest. We are pleased that you were happy with our lobby and restaurant renovations. We sincerely apologize that you were dissatisfied with your club level accommodations and that you were displeased with the services offered in our club lounge.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 E Houston St, San Antonio, TX 78205-1801
Location: United States > Texas > San Antonio > East Side
Price Range: $137 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Hotel Style:
#73 Family Hotel in San Antonio
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