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Sheraton Gunter Hotel San Antonio

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Sheraton Gunter Hotel San Antonio
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449 Reviews from our TripAdvisor Community

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Showing 432: English reviews
North Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

1. The room was small 2. Found urine in corner behind toilet 3. Although we did have "Do Not Disturb" on door, in the afternoon we requested housekeeping but never received it. 4. Someone in the fitness center stole my cane.

Review collected in partnership with this hotel

Helpful?
Thank Pamela J
Simpsonville, South Carolina
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel is fairly old. The bathroom is tiny. The bedroom is a good size. Close to the Riverwalk. About a 5 minute walk. Very nice bar and restaurant. There is even a deli in the hotel. There was a tray in the hallway by our room for a half day. We let the front desk know. They apologized and "comped"... More 

Review collected in partnership with this hotel

Helpful?
Thank Irish5602
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Irish5602, Thank you for taking the time to review our hotel. We are very pleased to hear that you enjoyed our bar and restaurant. We appreciate you mentioning our convenient location to the Riverwalk. Unfortunately, being a historic hotel built in 1909 we have a few rooms with cozier than average bathrooms. And we certainly apologize for the nuisance... More 

Arlington, Texas
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked 2 rooms here, 1 club room and 1 executive size. The front desk gave me club lounge access for both rooms. The club lounge is however on the 2nd floor (not the same floor as my club level room). The lobby and bar areas were very nice, the rooms were updated for the most part. The hotel hallways had... More 

Helpful?
Thank drqarlington
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear drqarlington, Thank you for taking the time to share your experience. We are very pleased to hear that you enjoyed our lobby, bar and our historic rooms with a modern touch. We appreciate you mentioning our friendly and cheerful staff as well as our convenient location to all of downtown’s attractions. We know you have many choices when selecting... More 

Atlanta, Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I've come to San Antonio a few times over the last year for work. Usually I'll stay at the Aloft San Antonio, but this time I wanted to try a new SPG property. I booked this property at a discounted rate during a SPG sale. Overall, the property is nice. It's vintage but with a modern touch. Especially the lobby.... More 

Helpful?
Thank Alexis M
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Alexis M, We greatly appreciate your feedback. Thank you for choosing our property over other Starwood properties for your recent stay. We certainly appreciate your loyalty to SPG. Thank you for noting that you liked our lobby and our Club Lounge, however we certainly apologize that the evening reception fell short of your expectations. We will certainly reevaluate our... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Love the Look and Feal for this hotel. Customer service has been excellent and Christella is Awesome. We had a broke remote control and she complimented us with free breakfast and offered to switch our room. However we didnt mind changing the channel by hand which will allow the hotel and extra room for the 4 days were here for... More 

Helpful?
Thank Joseph C
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear Joseph C, We greatly appreciate you taking the time to share your experience. We are very pleased you liked the design of the hotel. Also, thank you very much for making note of the exceptional customer service that Christella offered you. Our associates take great pride in offering a level of service that will leave a lasting impression. We... More 

Pearland, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The service was really great. The young lady up front Jacquelyn was very attentive and informative of the hotel. Bar 414 had a really good atmosphere. Every request was immediately taken care of. It was a short stay but very enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank lauraH2991LC
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear lauraH2991LC, We greatly appreciate you taking the time to share your experience. Thank you for noting the exceptional service that was provided by our associate Jacquelyn that went above and beyond your expectations. We are very pleased to hear that you enjoyed the speakeasy atmosphere in Bar 414. We hope that you will allow us another opportunity to serve... More 

Nashua, New Hampshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you like old classic hotels, then this is your hotel in San Antonio. I struggled between a 4 star and 3 star as it is more than an average hotel, but it lacks what I would expect in 4 star. I did give it 4 stars based on the historic nature and the staff at the hotel. The Gunter... More 

Helpful?
Thank NHBlue86
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear NHBlue86, Thank you for sharing your experience. As historic hotel built in 1909 we take great pride in the rich history of the property and our staff thoroughly enjoys sharing historical insight into the history with our guests. We appreciate that you made note of our convenient location to all of downtown San Antonio attractions. We sincerely apologize that... More 

Irvine, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a meeting in hotel. This is an older hotel with classic features, wide corridors, good downtown location. The rooms are updated, renovated but my bathroom was still a little lacking. Bed was too soft for my liking. Room service menu reasonable and all the staff I interacted with were very friendly.

Helpful?
Thank 138MRP
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear 138MRP, Thank you for taking the time to share your experience. As historic hotel built in 1909 we’ve blended some of the historic features with a modern contemporary look. We sincerely apologize that the bed’s softness and bathroom wasn’t to your liking. Thank you for noting that our room service menu was reasonable and that our staff is very... More 

Arlington, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have always enjoyed my stay at the Sheraton Gunter Hotel. The staff is friendly and always willing to help and offer fun historical things to do in the area. Pamela Witton, Christopher (the bellman) and all the front desk team did an outstanding job.

Review collected in partnership with this hotel

Helpful?
Thank cici848
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear cici848, We greatly appreciate you taking the time to share your experience. Thank you for making it a point to note the associates that went above and beyond your expectations. Our associates and managers strive to provide exceptional service and memorable experiences. We certainly hope that you will allow us the honor of serving you again in the near... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Room very small, bathroom extremely small, air conditioner was very loud every time it came on, it probably kicked on every 10 mins or so & the sheets looked dirty when going to bed the first night, the carpets smelled pretty muggy,the floors were not swept before we checked into our room. Went to the pool,the water looked dirty, does... More 

Helpful?
1 Thank RevDuran
bbrooks2016, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Dear RevDuran, We greatly appreciate your valued feedback. We are very disappointed to hear that you were unsatisfied with your accommodations. Unfortunately, due to the historic nature of our building we do have some rooms that are a bit cozier than others and we certainly apologize for the inconvenience. We hope that you will return in the near future and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 E Houston St, San Antonio, TX 78205-1801
Location: United States > Texas > San Antonio > East Side
Price Range: $145 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Hotel Style:
#73 Family Hotel in San Antonio
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