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Quality Suites

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105 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Midland, Texas
1 review
2 of 5 stars Reviewed 1 week ago

during check in, I was not recognized as a CP member. When i made the reservation I was promised the room with the separated tv room and we got instead a room that wasn't very spacious like I thought it would be. our room was on the 3rd floor right next to the elevator where we heard people getting on... More 

Helpful?
Thank KENYA_P36
Fort Worth, Texas
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It wasn't terrible, but it wasn't great either. It is right off the Interstate, which gives you quick access to multiple places. The downside was the traffic, construction, and the difficulty of getting in and out on a one-way service road. We are Choice Privilege Members, so they upgraded us to a two-room suite. It was a nice to have... More 

Helpful?
Thank Tony T
Management response:

Thank You for staying with us am glad you enjoy your stay we look foreword to your next visit to our beautiful city More 

1 review
5 of 5 stars Reviewed August 21, 2016 via mobile

We spent the weekend here as our first time to visit San Antonio I wanted something that was in the middle of all the tourist attractions and it was. The river walk was 15 minutes away and sea world about 25 minutes. The place was really pretty and clean the staff was nice. Our room was clean organized. Next time... More 

Helpful?
Thank kougerbambie
Management response:

We sincerely appreciate your businesses please come and visit us again More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 5, 2016 via mobile

This hotel is nice. Our room has a living room and a bedroom. There's a tv in each room and the couch is also a pull out bed. It's very comfortable and the bed is comfy. The breakfast was meh.. But there's a Cracker Barrel across the street. It's close to everything and the staff is very nice. The price... More 

Helpful?
Thank Andreasimpson
Waxahachie, Texas
1 review
1 of 5 stars Reviewed July 23, 2016 via mobile

We arrived at this hotel expecting the same pleasant experience that we had at other choice hotel locations but, it was horrible! Upon walking in we were immediately greeted with the smell of mold and cleaning supplies but since all the hotels in the area were booked we decided to give it a shot. After all.. being a reputable hotel... More 

Helpful?
Thank onlie4her
Tompkinsville, Kentucky
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 27, 2016

This Hotel must be going through a name change, as no one in the area knew of it and a sign down the road clearly marked it as Comfort Suites. The staff, though friendly, did not go out of their way to recognize you, keeping their heads down behind the front desk at all times. No "How are you today?"... More 

Helpful?
Thank WJW0126
1 review
1 of 5 stars Reviewed April 23, 2016 via mobile

We recently stayed there and got a room for 3nights while visiting in San Antonio. As soon as we opened our room door all we could smell was a terrible old smell that smelled like mold. We decided to Suck it up and just go to bed as we had arrived very late at night. The bed was so uncomfortable,... More 

Helpful?
Thank Stephanieeebabe
Carman, Manitoba
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 10, 2016 via mobile

Third comfort suites on our trip south and this one was a disappointment. Dated building, especially bathroom. Complete separation between beds and sitting room with a door which was nice. WIFI was a disaster, lots of excuses at the front desk but was never working in the rooms more than one doorway from front desk area. Breakfast area was dated... More 

Helpful?
Thank DebRussell49
Southaven
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This hotel needs help. Outdated carpet and unfriendly staff. My husband witnessed people being quoted different prices for governmental rate and when he asked the receptionist regarding the cost she said the daily rates change daily. Manager does not respond to the bad comments but only response to the comments that are positive, but in order for your establishment to... More 

Helpful?
3 Thank Kenyaburks
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This was my preferred hotel for a number of years. Unfortunately, my recent stay has changed my mind. The day shift front desk clerk, Ashley, has an attitude. While attempting to resolve an issue with my bill she sat in a chair behind a desk. I could barely see her face. Her demeanor was disrespectful and non-chalent. Room condition, carpet... More 

Helpful?
2 Thank D C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more   less 

Additional Information about Quality Suites

Address: 6350 North Interstate 35, San Antonio, TX 78218 (Formerly Comfort Suites San Antonio at Rittiman)
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $60 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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