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Comfort Suites San Antonio at Rittiman

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Comfort Suites San Antonio at Rittiman
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100 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Tompkinsville, Kentucky
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Hotel must be going through a name change, as no one in the area knew of it and a sign down the road clearly marked it as Comfort Suites. The staff, though friendly, did not go out of their way to recognize you, keeping their heads down behind the front desk at all times. No "How are you today?"... More 

Helpful?
Thank WJW0126
1 review
1 of 5 stars Reviewed April 23, 2016 via mobile

We recently stayed there and got a room for 3nights while visiting in San Antonio. As soon as we opened our room door all we could smell was a terrible old smell that smelled like mold. We decided to Suck it up and just go to bed as we had arrived very late at night. The bed was so uncomfortable,... More 

Helpful?
Thank Stephanieeebabe
Carman, Manitoba
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 10, 2016 via mobile

Third comfort suites on our trip south and this one was a disappointment. Dated building, especially bathroom. Complete separation between beds and sitting room with a door which was nice. WIFI was a disaster, lots of excuses at the front desk but was never working in the rooms more than one doorway from front desk area. Breakfast area was dated... More 

Helpful?
Thank DebRussell49
Southaven
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This hotel needs help. Outdated carpet and unfriendly staff. My husband witnessed people being quoted different prices for governmental rate and when he asked the receptionist regarding the cost she said the daily rates change daily. Manager does not respond to the bad comments but only response to the comments that are positive, but in order for your establishment to... More 

Helpful?
3 Thank Kenyaburks
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This was my preferred hotel for a number of years. Unfortunately, my recent stay has changed my mind. The day shift front desk clerk, Ashley, has an attitude. While attempting to resolve an issue with my bill she sat in a chair behind a desk. I could barely see her face. Her demeanor was disrespectful and non-chalent. Room condition, carpet... More 

Helpful?
2 Thank D C
Roma, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

Worst hotel I've stayed at in a while! First of all, they overbooked so I almost didn't even get a room. Rooms are old, dirty, and smell dingy. The couch in the suite has no cushion left...roaches in the restroom. Breakfast was a circus. Worst of all, they had some kind of revivalist church in the meeting room blasting their... More 

Helpful?
1 Thank KaiserKrieg
Burlington, Canada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 15, 2015

We arrived earlier than expected but our room was ready so we were able to unload and then head out to downtown for the rest of the day. The only unsettling thing was that after coming back from a day and evening of sightseeing, I ran into a "ginormous" bug in the bathroom. It totally freaked me out and my... More 

Helpful?
Thank Cathy R
Melissa S, Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you for your review. I am happy to hear that you were able to check in early so you could enjoy the rest of your day downtown. Many apologies for the bug you saw. Texas is infamous for the little insects that make themselves at home all over the place. I can assure you our exterminator was immediately called... More 

Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

Every summer, we visit San Antonio for at least one week at a time. For the past 7 years, we have been staying at this hotel. We rent 1-3 rooms on EVERY visit, and we stay for a minimum of 7 nights. The rooms are clean, and the staff has always been friendly...up until last year. Last summer, we rented... More 

Helpful?
3 Thank Ricardo H
Hemphill, Texas
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

Three family members stayed in the 2 room suite. It helped to have 2 rooms when my nephew wanted to sleep or watch tv. Room was clean and could use an update. Overall a good value and would stay again. Staff was excellent and courteous. Nephew enjoyed the pool. Cracker Barrel next door was convinent but the food was dissapointing.... More 

Helpful?
Thank goodtxn62
1 review
5 of 5 stars Reviewed June 10, 2015 via mobile

I couldn't be any happier with my stay here unless it was free. I've stayed several times and will always come back here. The front desk staff couldn't be more helpful and friendly. Especially a girl named Erica, I believe that's right. Good choice and great rates.

Helpful?
Thank Nodnarbstrebor
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Suites San Antonio at Rittiman

Address: 6350 I-35 N, San Antonio, TX 78218
Location: United States > Texas > San Antonio
Price Range: $69 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites San Antonio at Rittiman 2.5*
Number of rooms: 105
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
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