We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Extended Stay America - San Antonio - Colonnade

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Extended Stay America - San Antonio - Colonnade
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 71: English reviews
Reviewed August 17, 2016 via mobile

This place is horrible, the so called breakfast is nothing less than sawdust and plywood. Coffee is always empty and have to repetitively ask to make more. The room does not come with no dishes, its dark our lights don't work we asked for maintenance and their response is "our maintenance guy is always calling in. I can go look...

 Report
Helpful?
Thank KnuJam
Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the grab-and-go breakfast, the coffee is always empty, the rooms not having dishes in them, and out maintenance man not available and your issue not getting repaired is truly regrettable. We are very sorry for your experience. To make...

Reviewed August 9, 2016 via mobile

This hotel is not very clean, I think because it come with kitchen, the room kind of smell , I also saw ants in the bathroom ,hair on the pillow and the bed , carpet is dirty , there are not breakfast . So disappointed . We had to drive out to get the breakfast .

 Report
Helpful?
Thank Abigail c
Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

The staff and I read your comments about your stay with us. The cleanliness and odor issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am deep cleaning the room shampooing the carpet and treating for the pests. I am grateful for the feedback you provided so we are...

Dallas, Texas
Reviewed August 4, 2016

The hotel was affordable prices. The hotel has an exercise room and an outdoor swimming pool. The room is fairly room for 5 people. There was a kitchenette which was nice to have to store snacks and foods. We didn't have much time to cook foods since we were in and out of the hotel. We pick this place because...

 Report
Helpful?
Thank hnre
Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that the a/c didn't cool the entire room. In response to your feedback, I am replacing the a/c unit. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at sac@extendedstay.com....

Houston, Texas
Reviewed July 28, 2016

I spent 4 days and 3 nights while my child was at college orientation. I was very satisfied with my stay. The front staff was great (Ronnie and Dennis). They were very friendly and helpful.The room was extremely huge. It looks exactly like the pictures on the hotel's website. The room with the exception of the kitchen had updates. The...

 Report
Helpful?
1Thank tarsha l
Cove, Texas
Reviewed July 25, 2016 via mobile

The Good: This hotel was inexpensive, roomy, conveniently located to lots of shopping and attractions, and had a polite staff. It is nicer than hotels I have stayed at in San Antonio and paid three times the price....definitely a good value. The Bad: I have a very weak sense of smell...my middle school classes after PE on a hot day...

 Report
Helpful?
Thank BHfamily17
Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

Thank you for your recent review of your stay. I am sorry to hear of the issues tou endured in your room. In response to your feedback, I am contacted our contractor to have the room treated properly. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate...

San Antonio, Texas
Reviewed June 13, 2016

I stayed here for about a month and a half while I was working in the area. The only issues I had were the rooms are only cleaned once a week if you stay very long and that just wasn't enough. You have to ask for all the cooking equipment and the stopper for the sink. On site laundry was...

 Report
Helpful?
2Thank fedzman
Manager_11525, Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry to hear that you were not pleased with our housekeeping policy and our laundry facilities. Still, it's great to hear that you were pleased with your stay overall. Your feedback will be useful as we continue to improve our guest experience. Thank you again...

Oklahoma City, Oklahoma
Reviewed May 8, 2016 via mobile

We stayed at this hotel on our trip to San Antonio to watch a family member graduate Air Force basic training. On a budget at that time due to a recent trip to Chicago to watch another family member graduate Navy basic training, this place fit our budget and met our basic needs. We did have a couple of issues...

 Report
Helpful?
Thank Helomech1969
Manager_11525, General Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

The team and I appreciate your wonderful remarks about your experience with us. We appreciate you letting us know about the issues you experienced, but are glad to read that we were able to quickly resolve them and provide you with great customer service. I’m thrilled that you found our hotel to be a good value! Thank you again for...

Reviewed April 21, 2016 via mobile

I read others reviews, some negative some positive so I wasn't expecting much. The room I got was HUGE... everything was clean and fresh. My stay ended up being much more comfortable than I had anticipated.

 Report
Helpful?
1Thank Wilits2001
Manager_11525, General Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to exceed your expectations and provide you with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed February 19, 2016 via mobile

Overall the room and experience was good. The check in and check out was very easy. The only problem was that on the day of check out I asked for an extended time to noon. At exactly noon, the front desk was knocking at my door and asking if I was leaving. I had never experienced that before and thought...

 Report
Helpful?
Thank JoJoLewis
Manager_11525, General Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

I appreciate you bringing your experience to our attention. Please accept our apologies for the service issues you experienced. To ensure that a situation like yours doesn't happen again, I have used your comments to retrain our front desk staff. Still, I am glad to read that you had a positive stay overall. Your feedback is very important to us,...

Houston, Texas
Reviewed January 15, 2016

I loved this stay. Mostly I preferred to stay in extended stay hotel because of kitchen included in the hotels and also they provide vessels. It was a very big room and spacious area around. M family liked that big and clean room very much. I stayed here in Dec 2014.

 Report
Helpful?
1Thank Mohan G
Manager_11525, General Manager at Extended Stay America - San Antonio - Colonnade, responded to this review

Thank you so much for posting a review of our property. I'm glad that you enjoyed our spacious rooms as well as our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (19)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Northwest Side
Staybridge Suites San Antonio NW Medical Center
Northwest Side
Hampton Inn & Suites San Antonio Northwest/Medical Center
Northwest Side
Homewood Suites by Hilton San Antonio Northwest
Show Prices
Show Prices
Show Prices
Northwest Side
Comfort Suites Medical Center near Six Flags
Northwest Side
Candlewood Suites - San Antonio NW Medical Center
Candlewood Suites - San Antonio ...
#251 of 357 in San Antonio
64 reviews
Northwest Side
Hyatt Place San Antonio Northwest
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - San Antonio - Colonnade

Address: 4331 Spectrum One, San Antonio, TX 78230-3120 (Formerly Extended Stay Deluxe - San Antonio - Colonnade)
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $73 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Antonio - Colonnade 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Travelocity, Priceline, Hotels.com, Odigeo and Expedia so you can book your Extended Stay America - San Antonio - Colonnade reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay San Antonio
San Antonio Extended Stay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - San Antonio - Colonnade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you get a room that is at the end of the hallway, its faster to walk the stairs than to wait for the elevator.”
 of 5 bubbles hnre, Aug 4, 2016 | Read review
“The top floor was pretty quiet as there isn't anyone above you walking around but you can still hear people.”
 of 5 bubbles fedzman, Jun 13, 2016 | Read review
“Stay here if you are broke and there is no other place available.”
 of 5 bubbles N9684VMannas, Mar 23, 2015 | Read review
“We had rooms on third floor and first and all were great”
 of 5 bubbles 342yvonnej, Sep 8, 2013 | Read review
“Can't give a tip for a good room, when these are so horribly dated, perhaps choose a room in another hotel close to this location.”
 of 5 bubbles 825andrewp, Jul 30, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay