I visited this resort once before in October and had a great time. However, my most recent visit in January was a DISASTER!. We arrived on a Sunday afternoon and there was only one restaurant open. There was absolutely no way to get any food service by the pools until 5pm when the Catina opened. If things are closed in the off-season, fine, but they should let their guests know in advance they are going to have to fend for themselves! When we were finally able to order food, we were treated as if we didn't exist. When we were finally acknowledged, there was no "sorry for the wait" or anything of the sort. We just got a QR code pushed in our face and left to wait again. Save your money, and don't waste your time here because they don't seem to care much for or respect about their guests. …
I was here on business and wish I had more time to use all the amazing facilities including pools and even a nearby shopping center. I highly recommend the spa. It is a very beautiful, modern, immaculate facility and the staff is delightful. I also enjoyed the in room dining options. Sadly, due to Covid I did not feel comfortable going into the restaurants, but I had access to three different restaurant menus in my room.
My husband and I stayed at La Cantera Golf Resort and Spa during Christmas and New year of 2021. Our 7155 room with balcony had a beautiful view of courtyard, golf course and San Antonio hill country as shown on the website photo. We could see the beautiful Christmas tree on the courtyard from the balcony as well. At night they lit up the fire in the court yard and by the pool area so you can roast your marshmallows for s’mores. We highly recommend the 7th floor with lounge access. The morning breakfast with quiche, toast, fruit, yogurt and granola including coffee and tea is great. The evening snack with beer and wine was great as well. Love the spa access. I had a nice time at the hot tub with a beautiful decoration and spa setting. Thank you for great service from 7 floor concierge Ana , Bryan, Martin, Alyssa and all of you. Your service and hospitality was incredible. The 4 pools were nice. I loved the lap pool though I did not have a chance to swim because of my golfing. Both golf courses were wonderful. I was surprised to see that the half way snack house and the beverage cart were in service during this time! My favorite restaurant was The Signature. The food was wonderful. I had lamb loin and my husband had duck breast. The Glazed Octopus was also great. We had dinner at Sweetfire and Primero Cantina as well. La Cantera is close to La Cantera shopping mall, The Rim Shopping Center and 6 flags where you can just take the hotel shuttle. You will always have something to do here. Thank you to Lindsay, the 7th floor manager who was always there to help us. John, main floor concierge, who made restaurant reservations before our trip to the hotel. Brendan, main floor supervisor, who helped us with transportation to the airport. La Cantera Resort and spa is a beautiful resort on the hill country of San Antonio with an amazing, courteous and accommodating staff. I would love to be back again!! …
Had a few concerns about the cleanliness of my room compared to what they advertised about COVID PRECAUTIONS and management did not want to come to the room to see what I was speaking about. The desk is a high contact area and it was covered it dust like it had never been sanitized or wiped down. False advertisement on their part. Very dissatisfied.
Absolutely incredible views from every room. Pools were so relaxing. Staff so friendly and helpful! Food was delicious and loved the 24 hour coffee shop. The outlook was breathtaking and we enjoyed the sunrise/sunset daily.
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