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Fairfield Inn & Suites San Antonio Airport/North Star Mall

#173 of 357 Hotels in San Antonio
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Fairfield Inn & Suites San Antonio Airport\/North Star Mall
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179 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

When we arrived we were welcomed with a warm greeting and the check in process was swift. We were in town from Austin and flying out after a week in Texas. After enjoying all that San Antonio had to offer we dropped off our rental car and waited for the shuttle. The driver appeared grumpy and was not social. He... More 

Helpful?
Thank Luke D
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Luke D., Thank you for taking the time to review our hotel. We apologize for the issues you experienced with our guest service, hallway odor and water temperature. We will be addressing these issues with our staff to ensure there are no similar problems going forward. If you wish to discuss your stay further, please feel free to contact us... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 7, 2016

This hotel had great service. The front desk was very helpful in arranging transportation to the airport. The van driver was punctual and friendly. Not to be beat was the attention at breakfast. I had to read the other reviews to find mention of Mary Helen who was so kind to everyone there. I have never seen such a clean... More 

Helpful?
Thank DolphinsnSun
texas
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

We got there very late, but we checked in on Marriott App and our room was ready and it's like they were waiting on us! It's a little tricky to get to for first time! IMMEDIATELY past Pappadeaux, BEHIND Courtyard.. But once you know where you are going, it's a good location to be in. It was clean, provided breakfast,... More 

Helpful?
3 Thank wfg98
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2016

Mary Helen greeted us each morning at breakfast. She set up our table, brought us cold water for the day, was attentive to any needs we had and wish us a good day as we left. I watched as business men left the area and felt bad that there were no tips. Some thank yous. This lady made each of... More 

Helpful?
1 Thank Sue D
Vancouver, Canada
Level Contributor
335 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
4 of 5 stars Reviewed May 10, 2016

Called the hotel for airport pick up, the wait was about ten minutes, the driver was friendly and helpful. Check-in was fast, and the staff was friendly, efficient, and most helpful. The room was large with nice furnishings. Very comfortable bed. Flat screen tv, small fridge, microwave and complimentary wifi. Bath was clean with a great shower. Breakfast was complimentary... More 

Helpful?
Thank yvr1
Utah
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 28, 2016 via mobile

My wife and I stayed here on a Saturday at the end of Fiesta. We were met quickly by a wonderful young Woman named Alexa who quickly got us to the property to drop our bags and then took us to a local Walmart to pick up a few snacks. She was so helpful and we learned that she was... More 

Helpful?
Thank MrTerry712
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 20, 2016 via mobile

I was here for a short business trip (2 nights). The room was clean and had a refrigerator and a microwave. My view of the San Antonio skyline was only marred by the apartment complex? My biggest complaint was the first evening when I arrived around 9:30pm, all of the surrounding restaurants closed at 10pm. So I had my meal... More 

Helpful?
Thank Elexis C
Brandon A, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Dear Elexis C, Thank you for sharing your feedback with us about our property. We are more of an airport property with limited views of the city, especially only being a 5 story building. I hope that you will visit us again soon. Thank you for your business. More 

Gettysburg
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 23, 2016

Great experience less than 2 miles from the airport. Close to restaurants and retail. very convenient . Staff was very helpful. Get off 1 exit before the your GPS tells you to and use the access road, it is much safer! I will definitely stay here again!

Helpful?
Thank Goldinlondon2012
Calgary, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 10, 2016

The hotel was finishing up its breakfast area remodel during my stay but the rooms were completed. Wifi was free, and had a strong signal on the 3rd floor - which you don't always get. The rooms themselves are excellent for business travellers, and the hotel is set-back far enough from the freeway to keep noise to a minimum. The... More 

Helpful?
Thank David T
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to see that you were able to enjoy your time with us. We hope to see you again in the future! More 

Andover, Minnesota, United States
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 17, 2016

They upgraded me to one of the newly renovated king deluxe rooms and it was very nice. The only things is many of the F airfield Inn bed are quite hard.The staff was extremely friendly and free breakfast was good.

Helpful?
Thank Toni A
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. I apologize for the issue with the bed. We are pleased that you were still able to enjoy your time with us, and hope to see you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Address: 88 Loop 410 NE, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range: $89 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#8 Green Hotel in San Antonio
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