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Fairfield Inn & Suites San Antonio Airport/North Star Mall

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#146 of 359 Hotels in San Antonio
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Fairfield Inn & Suites San Antonio Airport\/North Star Mall
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191 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice and clean room with great breakfast. The staff was nice and friendly. Only stayed one night and everything was good, no problems. The beds were comfy and bathroom was clean. Would stay here again definitely.

Helpful?
Thank rosey p
Atlanta, Georgia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this property from 9/28-9/20 in Room 402. The check in process went very smoothly, and I received a room on an upper floor as requested. The room had a few issues, which I did not report because I did not want to have to pack and repack a second time for a two night stay. The lock... More 

Helpful?
Thank 56Deb
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize for the maintenance and housekeeping issues you experienced during your stay. We have passed on your comments to the rest of our team to ensure these problems are resolved going forward. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice location close to shopping and restaurants and airport friendly staff plenty of parking, cost around 100$ a night far cheaper then other hotel in the area only bad thing I can find is there is no hut tub

Helpful?
Thank Ray G
Dallas, Texas
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly check in! Very clean and recently renovated. A hug each morning from Mary the breakfast attendant along with setting your table with a cold bottled water, plastic cutlery and napkins. Walking distance to Pappdeux, Logan's Roadhouse and Cracker Barrel. Minutes to the airport, Walmart and central to all San Antonio has to offer. A great choice for business stays.... More 

Helpful?
Thank JJarrell1320
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

JJarrell1320, thank you for taking the time to review our hotel. It was definitely our pleasure having you stay with us. I'd like to apologize again for the payment issue, and how it was originally handled. I'm glad that we were able to resolve it to your satisfaction and that the rest of your stay was a pleasant one. We... More 

MOBILE
Level Contributor
127 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this property on Sept 2-4 2016, Room 216. I was with a group and the check in process went well. Room was up to date and very neat...micro/fridge. Parking was ok. Breakfast area was a little tight, and a decent food selection, The attendants were happy to prepare and serve the pancakes. Special mention to Taylor at... More 

Helpful?
Thank WorldwideTee
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We pre-paid for lowest rate and upon arrival were upgraded to a suite! Walking distance to Excellent Seafood (pricey) restaurant. Easy drive to car rental return. Typical free breakfast but with excellent attendants.

Helpful?
Thank Michael H
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future! More 

Carrollton
Level Contributor
159 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed August 19, 2016

This Fairfield Inn is tucked in behind a Courtyard and restaurant, so it is a little hard to find. I would also not give this an "easy" access location, as 410 is so busy, but then San Antonio just has terrible traffic. The beds were comfy and to room was nice; however, the bathroom needed some TLC...the tub looked like... More 

Helpful?
Thank jetsetterwannabe
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize for the condition of the tub and toilet. We actually have a professional company coming this week to assist with the condition of those items. The finished product should allieviate any conditional issues going forward. More 

Houston, Texas
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 12, 2016 via mobile

United Airlines cancelled by flight leaving me stranded😞 However that lead me to the SA Fairfield North SA Airport where I met some of the most cheerful and professional Marriott associates. From the timely shuttle drivers to the cooks in the breakfast area these folks are Top 10! Thanks for taking care of me Marriott Fairfield!!!

Helpful?
Thank RFk900
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are sorry that your flight was cancelled, but very pleased that you stayed with us. We hope to see you again in the future! More 

Apple Valley, Minnesota
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 3, 2016

My family stayed for several nights during our trip to San Antonio. The location was easy to get around town while we explored. The hotel was average in its offerings but the staff we encountered were very helpful and friendly. They share a parking lot with their sister hotel, the Courtyard, so guests can utilize amenities for either property, including... More 

Helpful?
Thank goodiowagirl
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your time with us. We noticed that you did rate us a 3/5. If there were any missed opportunities that you would like to bring to our attention, please feel free to contact us at the hotel. Thank you again for staying... More 

Tomball, Texas
1 review
5 of 5 stars Reviewed July 29, 2016

I made a reservation to stay for 1 night only but added 2 additional and even though I had to go through a process, my fault, they were patient with me and super nice. :) Rooms are nice and clean. I would definitely look for this hotel again when in this town.

Helpful?
Thank campos903
Andrew C, Manager at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your time with us and hope to see you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Location: United States > Texas > San Antonio
Price Range: $88 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#8 Green Hotel in San Antonio
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