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This hotel was just average in every way. The only interaction I had with a staff member was when I checked in, which was quick and easy, and with the grumpy breakfast attendant. Nothing really stood out to me about this stay, but it wasn't...More
Response from Aaron F, General Manager at Holiday Inn Express San Antonio AirportResponded 2 days ago
Thank you very much for the feedback. I am sorry that we did not meet your expectation as far as the interaction with our breakfast attendant and the elevator issue. We will certainly use the information provided to improve for the future so thank you...More
All that you would expect from a HIE - newer place, quality place and good breakfast. However, it is people that make the difference between these types of hotels and any of the many similar others. In this case, Veronica at the front desk rocks....More
Response from Aaron F, Manager at Holiday Inn Express San Antonio AirportResponded February 8, 2017
Thank you for taking the time to write this wonderful review. I will share your comments with Veronica so that she understands how much she is valued by our guest.
We looked at Riverwalk hotels but decided instead to stay near the airport. No regrets! This hotel was more moderately priced and was convenient and clean. Free parking. Breakfast was fine. Would stay there again!
Thank Ellen S
Response from Aaron F, General Manager at Holiday Inn Express San Antonio AirportResponded June 12, 2017
Thank you very much for your kind words about our hotel. We are happy that you enjoyed your stay and we look forwards to seeing you again in the future!
I really don't like hotel rooms that smell musty and unfortunately, this was one. Other than that, it's a nice hotel to stay in. We even tried another room that was available the day we checked in and it had the same problem. So we...More
Response from Aaron F, General Manager at Holiday Inn Express San Antonio AirportResponded June 1, 2017
Thank you for leaving us some feedback. I am sorry to hear about the experience with the musty smell. I will definitely investigate the issue in the rooms that you occupied while you were here an address it promptly. Thank you again for the feedback!
I was a "road warrior" x 22 yrs. I really wanted to like this place but it has some issues.
-toilets heard flushing from other rooms
-we had a pool side/parking lot room so you will hear...More
Thank world t
Response from Aaron F, Front Office Manager at Holiday Inn Express San Antonio AirportResponded May 29, 2017
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN ANTONIO-AIRPORT.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Shuttle Bus Service
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$113 - $181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#98 Business Hotel in San Antonio
#99 Family Hotel in San Antonio
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express San Antonio Airport Hotel San Antonio ,