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BEST WESTERN Alamo Suites

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385 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Columbus, Ohio
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We just spent 2 nights at the Best Western Alamo Suites. As mentioned in previous comments, there is a current remodel occurring, but this is a definite benefit. It will be beautiful. The room is already very nice. We had a suite, and it suited our needs well: 3 adults,2 teens, 2 year old. Breakfast was good and fresh. Central... More 

Helpful?
Thank cassemlee
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you kindly fr such a great review. It is always great to hear when a guest had a good stay. And excellent to know our staff go above and beyond to make guests feel at welcomed. Appreciate you taking the time to let us now about your stay. More 

Fort Worth, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This was my second time here...because the first time was a great experience. .. SO.. I reserved a couple of months back and asked for 2 beds... Upon my arrival I was told I had a bed and a sofa bed..hmmm..I was a little bothered by this but went along with this because the guy explained I could talk to... More 

Helpful?
1 Thank CindyLu18
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to let us know about your stay. I have reviewed the reservation and apologize if the room type you stated you booked for was not what was booked. I do understand your concern regarding the mattress sofa not being as comfortable as the bed mattress. We always attempt to please all guests with their... More 

Dixon, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Even though they were remodeling it was clean. Staff is super friendly. Breakfast is good. Celestina was the most helpful person. Even her waffles she made us tasted better. All amenities of downtown San Antonio are close by. Best value for the money. Would have easily paid over $400 a night in San Francisco for same hotel.

Helpful?
Thank Aimeekbr
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We greatly appreciate you taking the time to recognize our breakfast attendant. It is nice to hear when an employee goes above and beyond for our guests. Thank you for staying with us. More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

It was a very clean and well kept hotel the staff was very nice . It was a beautiful place to go and visit Texas is so hot and the Alamo is amazing it's a must see . The river walk is one of the best places bc it has everything all in one place. There are so many different... More 

Helpful?
Thank 532brittanyn
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We do appreciate you taking the time to let us know about your stay with us. It is nice to know you were able to enjoy our beautiful riverwalk. Thank you for staying with us. More 

Wallace, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was an amazing stay. Staff is friendly. Janice from front desk helped guide us for fun activities for our kids.We enjoyed the waffle with the Best Western logo in it. Stay was just comfortable. I will go back when back in town.

Review collected in partnership with Best Western

Helpful?
Thank Able J
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your stay. I am happy to know Janice directed you to family events. It is always nice to know our guest had a great stay. Thank you for staying with us. More 

Brady, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Took the kids on a mini vacation this past weekend and spent the night here and we were very pleased.. The room we stayed in was newly renovated so that was great. The room was big and clean. They have an indoor pool which is great and the desk clerk at check in was nice and friendly!

Helpful?
Thank amedina86
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for staying with us and taking the time to let us know about your stay. We are glad to hear your stay was welcoming. More 

Conroe, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel doesn't present well from the outside. It's in a bad area and the driveway to the hotel is small and difficult to navigate. The indoor pool needs better ventilation. Aside from that, the staff is incredibly polite, friendly, and professional. The room was clean, had all of the amenities promised, and was large enough. The breakfast options were... More 

Review collected in partnership with Best Western

Helpful?
Thank Rebecca M
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

I am happy to hear you didn't let the location drift from staying with us. I am happy you choose us and your stay was welcoming. Thank you for staying with us. More 

1 review
5 of 5 stars Reviewed June 21, 2016 via mobile

I have stayed there for over a week the room was clean and big. The staff was so friendly. The gym has weights which was a big thing for me. So close to the river walk. The parking lot is big I didn't have to worry about finding a parking spot. The breakfast is good there are 3 waffle machines... More 

Helpful?
Thank Mark E
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Greatly appreciate you taking the time to let us know about your stay. I am always glad to hear when our guest leave feel they had a comfortable stay. More 

Bunnlevel, United States
1 review
5 of 5 stars Reviewed June 21, 2016

My son got sick during our stay and vomited in our room on the bed. As I was about to go to front I ran into Eugenia. I explained what happen as I reached for the sheets. she stated she would clean for us. That as just amazing.

Review collected in partnership with Best Western

Helpful?
Thank Younes J
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

I am so happy to hear my housekeeping staff was so helpful. It is always our strive to assure our guests feel welcomed. Hope your son better. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed June 15, 2016

Went on a 4 day 3 night vacation to San Antonio Fiesta Texas. We booked a room for 4 kids 2 adults. Got a great deal 2 QBDs and a sleeper sofa. Accommodated our family perfectly. Plus they had free continental breakfast. The staff was just amazing. Celestina, was such a wonderful lady...she made awesome waffles for everybody! She was... More 

Helpful?
Thank Saide S
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for choosing our hotel to vacation with. Appreciate you taking the time to let me know about your stay. It is always great to know when a staff goes above and beyond for our guests. We strive to assure our guests have a comfortable and enjoyable stay. I will definitely let the staff know they were appreciated for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
This hotel offers king beds in all rooms whether 1, 2, or even 3! Less than a mile to downtown attractions, shopping, and restaurants. Five blocks to Market Square. One mile to Riverwalk, Alamo, Alamo Dome, Convention Center, LaVillita, Institute of TX Cultures, and Tower of America. Free high-speed Internet access, fitness room, and indoor pool on property. 100 Percent non-smoking hotel. ... more   less 

Additional Information about BEST WESTERN Alamo Suites

Address: 1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Location: United States > Texas > San Antonio
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Alamo Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Alamo Hotel San Antonio
Best Western San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
Hotel Style:
#23 Best Value Hotel in San Antonio
#67 Romantic Hotel in San Antonio
#96 Business Hotel in San Antonio
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