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Hotel Indigo San Antonio Riverwalk

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Hotel Indigo San Antonio Riverwalk
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829 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Reviewed 1 week ago via mobile

Loved the hotel! The staff was friendly, the beds super comfortable and the rates were affordable! We enjoyed their breakfasts each morning and then walked downtown ( about 10-15 minute walk) to all the museums, restaurants, and nightlife! The Riverwalk is beautiful!

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Helpful?
Thank Debby M
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback! We will be sure to share your comments with the rest of the team. Come back and see us soon!

Neutral Bay, Australia
Reviewed 2 weeks ago via mobile

My first Indigo Stay and I wasn't overly impressed however it was very different to the next night where we stayed at a wonderful Indigo property in Austin. The property was quite tired, the bathroom had more of a motel feel than a "boutique" property feel. We were upgraded to a suite so that was very spacious, room service was...

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Helpful?
Thank eeliechick
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the honest and sincere feedback. We understand you had plenty of lodging options and thank you for choosing us.

Houston, Texas
Reviewed 2 weeks ago via mobile

Quaint from street view. Charming inside. Beautiful room. I got an upgrade to the executive king suite. I have three windows overlooking the river walk all from different vantage points and a small balcony. Only here for one night, but I wish I could stay for a week. The room is great. Wood floors. Lots of seating and workspace.

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Helpful?
Thank Michelle N
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback! We are pretty proud of our suites as well. The pain of the renovation was well worth the reward. We will be sure to share your comments with the rest of the team. Come back and see us soon!

Waco, Texas
Reviewed 2 weeks ago

I, too, as one previous reviewer expressed did not receive the $5 Parking advertised online. I paid the $16 per day and let it go because we were there to have fun. The A/C had no working controls. What?!lol The first night was ok, but the second night it never came on at all and we ended up having to...

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Helpful?
1Thank lsos91
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay with housekeeping and your overall accommodations. It is our goal to exceed every guest's expectations, every time and it seems as though we failed you in certain areas. Thank you so much for your sincere and honest feedback....

Colts Neck, New Jersey
Reviewed 3 weeks ago

My first Indigo stay and the last. I will begin by saying I understand there will always be little things here and there everywhere we go/stay that while not the most desired ones, could be considered normal and not deserving a negative review. However, when in a one day stay you're faced with a few of these plus a more...

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Helpful?
3Thank Karen S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay with our accommodations and request response time. It is our goal to exceed every guest's expectations, every time and it seems as though we failed you in certain areas. Thank you so much for your sincere and honest...

Livingston, Texas
Reviewed 4 weeks ago

We planned on a 2 day getaway to San Antonio and chose this hotel after some research. It is located just north of the main attractions on the Riverwalk, but still very convenient. The hotel staff were cordial and accommodating. The room we stayed in was comfortable and away from the elevator, just as we had requested. The hotel has...

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Helpful?
Thank Costaadventures
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! We will be sure to share your comments with the team. Come back and see us soon!

Fort Collins, Colorado
Reviewed December 8, 2016 via mobile

You don't need to spend a lot to get a great hotel right downtown if you are OK walking 15 mins to all attractions. The staff is really friendly and are more than happy to help you get acquainted with the city.

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Helpful?
Thank Todd S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Reviewed December 7, 2016 via mobile

This hotel is one is stay at again. I travel all around the rural and some bigger city parts of the state and usually don't stay at Hotels Indigo for lack of nearby locations and the indigo experience is a little too Metrosexual for me, pastels and urbanique-chique offerings but this one felt touristy and comfy in a San Antonio...

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1Thank Steven T
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Northampton, United Kingdom
Reviewed December 4, 2016

Stayed here for 3 nights in November. Lovely hotel, bed was comfortable and bathroom clean. The restaurant menu was quite good though not a huge choice. Breakfast was excellent. The bar in the evening was a little cool due to the air conditioning! This hotel is ideally situated on the river walk with its bars and restaurants, and is takes...

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Helpful?
Thank KathieH396
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Hockley tx.
Reviewed December 4, 2016 via mobile

This was our first time to stay at Hotel Indigo. We were very pleased the hotel it is very well maintained, the room was very clean, and spacious, the bed were really comfortable , I had no trouble falling asleep, but what made our stay memorable Was the Staff, I want to give a special shout to Jonathan at the...

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Helpful?
Thank bulldpog
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We will be sure to share your comments with Jonathan as well. He always works his very best to make our guests feel at home and welcome when staying with us! We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Location: United States > Texas > San Antonio > East Side
Price Range: $113 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Priceline and Expedia so you can book your Hotel Indigo San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travelers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
8 months ago
Kokomo, Indiana

See all questions (14)

Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spend your money elsewhere.”
 of 5 bubbles lsos91, 2 weeks ago | Read review
“Do not recommend the hotel”
 of 5 bubbles KarenS411, 3 weeks ago | Read review
“If touring the Riverwalk, best leave your car in their parking lot ($16 per day) and take the Rio water taxi service for $16 all day service”
 of 5 bubbles Costaadventures, 4 weeks ago | Read review
“Get a river view.”
 of 5 bubbles jim2golf, Nov 15, 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, Nov 15, 2016 | Read review
5 of 5
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