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BEST WESTERN Plus Downtown North

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BEST WESTERN Plus Downtown North
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Weslaco, Texas
Reviewed 2 weeks ago

The staff was very freindly and very helpfull . They made you very welcomed . We enjoyed our stay ,rooms were clean and comfortable . Easy acess to the river walk and the downtown area . Also driving in from out of the city , i would stay there again

Review collected in partnership with Best Western
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Helpful?
Thank William B
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

London
Reviewed 2 weeks ago

I stayed here on my last night on a recent trip to Texas. Its been recently refurbished so everything is nice and new. Rooms are well apportioned and equipped and have a feel of more expensive chains such as Aloft. Staff were courteous and helpful. I didn't have the breakfast but it seemed like the standard Best Western complimentary. I...

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Helpful?
Thank MJT
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Reviewed 2 weeks ago

I've stayed at a lot of hotels, but I have to say this is one of the most enjoyable experiences that I have ever had. The service was very helpful and friendly. They had me laughing with their bubbly personalities. The rooms were very clean, and exceeded all of my expectations. One night I asked about upgrading to a new...

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Helpful?
Thank D. J. R
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Reviewed 3 weeks ago

I would not recommend this at all. If there were a few things then I would care to mention them but as a Diamond member I have never had such a bad experience with a hotel. Do not consider this as an option.

Review collected in partnership with Best Western
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Helpful?
Thank Jagir J
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear Mr. Jagir, Please feel free to contact me at anytime to discuss your experience at our hotel. I would like to make things right. Guest feed back is always important to us for improving on a daily basis's. Thank You David Patel

Mission
Reviewed 3 weeks ago

The service at the hotel was great. Very polite. The room was decorated nice and the bed was comfortable! The breakfast was good, could of been better but I can't complain. The water pressure in the shower would lower at times but it wasn't a problem for me. Overall it was a great experience for my wife and I.

Review collected in partnership with Best Western
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Helpful?
1Thank 377justinz
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Lacey, Washington
Reviewed 3 weeks ago

The room was awesome, everything was great - lots of space, but a very tiny closet and the door came off the hinges when I tried to open it. Other than that I would highly recommend this hotel. Only two miles to downtown, Riverwalk, etc.

Review collected in partnership with Best Western
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Helpful?
1Thank happycamper20032015
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

United States
Reviewed 3 weeks ago

The manager and the whole staff was so kind to my husband and I. He was feeling ill because of a major surgery he just had and they were so accommodating and friendly to us. They went above and beyond to help us out and I would definitely stay there again when lodging in San Antonio.

Review collected in partnership with Best Western
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Helpful?
1Thank jamesz814
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Reviewed December 15, 2016 via mobile

We are casual people who want a clean and quiet place to rest on our trips...this hotel exceeds our expectations. Quiet and clean are just the beginning. Excellent service. Fabulous breakfast. They even have free snacks and drinks for the taking during your stay which saved us a bunch of quick stops for drinks on our way. Shower pressure excellent....

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Helpful?
1Thank Stepmomandwife
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Austin, Texas
Reviewed December 12, 2016

The lady at the front desk was not friendly and seemed aggitated for no apparent reason during our stay. Also the shower was not functioning correctly serveral times. When we called to report the problem she was very short. When requesting additional towels she had a similar attitude. Descent hotel but don't expect to feel welcomed!

Review collected in partnership with Best Western
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Helpful?
Thank nunjbiz287
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear Guest, I received your complaint concerning your stay at Best Western Plus. I would like to apologize for the substandard treatment that you received. I'm sorry that the service did not live up to those goals for you. I will make every effort to address the issues in order to make sure that it does not happen again for...

Progreso Lakes, Texas
Reviewed December 6, 2016

Employees are very friendly and helpful. It is like being at home! The rooms are very comfortable and very well kept. The bed was extremely relaxing. I highly recommend this hotel though becsuse of the attention that I received from all of the employees!

Review collected in partnership with Best Western
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Helpful?
1Thank franciscomL314XF
Bestwestern2131, General Manager at BEST WESTERN Plus Downtown North, responded to this review

Dear guest, Thank you so much for your kind feed back after your recent stay in our Best Western Plus We are very happy that you enjoyed your days in San Antonio and hope to have you with us soon again. Best regards David Patel

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Downtown North

Address: 2131 North I-35, San Antonio, TX 78208 (Formerly The Antonian)
Location: United States > Texas > San Antonio
Price Range: $79 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Downtown North 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
The Antonian Hotel San Antonio
Antonian Hotel San Antonio
Antonian San Antonio
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Questions & Answers

Questions? Get answers from BEST WESTERN Plus Downtown North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Clean rooms”
 of 5 bubbles djr2017, 2 weeks ago | Read review
“Top (fifth) floor with south facing view of downtown to the right.”
 of 5 bubbles FCWMEM, Nov 14, 2016 | Read review
“The best views of the city on on the front up high.”
 of 5 bubbles 429VickiK, Nov 30, 2012 | Read review
“Call a cab if you want to go to Riverwalk. Only $10 for a group of 6 and you don't have to worry about driving!”
 of 5 bubbles TyN_11, Nov 20, 2011 | Read review
“Try to find other hotels to get best rooms.”
 of 5 bubbles HemantPandya, May 23, 2011 | Read review
5 of 5
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