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Residence Inn San Antonio Downtown/Alamo Plaza

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Residence Inn San Antonio Downtown\/Alamo Plaza
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548 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Arizona
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was a very nice hotel with a location close to the Riverwalk and the Alamodome. We even walked to the Market Square (20 minutes). Staff was friendly and polite. Breakfast was decent and they upgraded us to a two bedroom suite.

Helpful?
Thank scottstraveler
Houston
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are Marriott reward members. We have stayed at different Marriott brands in San Antonio. We decided to try this Residence Inn. We took my mother in law so we booked and paid for 2 rooms. Location yes is great. Bed is hard, we got their exhausted on this past Friday evening Aug 26th about 9 pm, went to grab... More 

Helpful?
1 Thank Stephanie R
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Stephanie R: Thank you for staying with us and thank you for taking the time to complete a review on Trip Advisor. I have spoken to our staff members about your experience and trust that the errors made will not be repeated. I have spoken the the manager of the club next door and relayed your concerns. I see... More 

Fairfax, Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 11, 2016

I stayed for 4 days and 3 nights and was pre-checked in to a one-bedroom suite, with full kitchen, on the top (13th) floor. The room was spacious and tidy, and smells fresh. Thankfully, with coffee and coffee maker in the room, free wifi and hot breakfast every morning. The gym was also equipped with modern exercise equipment. Customer service... More 

Helpful?
1 Thank Romel L
Austin, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2016 via mobile

We had a great stay! Clean room, very nice accommodations, friendly and helpful staff, great pool but a bit overcrowded (but it was hot so that's expected). Some may say it's a small pool, but it was bigger than most hotel pools in the area, I looked. Breakfast was great, got there early (@745ish) and my daughter and I got... More 

Helpful?
1 Thank LuluMarie439
Corrales, New Mexico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 5, 2016

After a long pre-trip Internet search, the Residence Inn was chosen because of its location and two bedroom suite offering that would accommodate our extended family. The rewards member offer included valet parking in the room rate so we were able to save a little money. The two bedroom suite had a odd layout. Neither of the rooms had a... More 

Helpful?
1 Thank Michael M
Management response:

Thank you for taking the time to give us your feedback on your recent stay. We are so pleased that you enjoyed the Texas shaped waffles and had a friendly staff to take care of you during your visit! We have passed along your information to the correct hotel teams to ensure that we use it to improve our operations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 4, 2016 via mobile

This place sucked this last time. I have booked this same place 9 times this year and this is by far the worst time that I had. We woke up with bites all over your and roaches in out room and they did nothing to help us.....

Helpful?
1 Thank Mike M
Jennifer L, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you for staying with us and thank you for taking the time to complete this review. We strive to ensure that each and every guest has an enjoyable experience at our hotel and I apologize that we did not meet this expectation on your most recent stay. I apologize that I am just hearing of the issues that you... More 

Macon, Georgia
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 2, 2016

This is an unremarkable hotel with unremarkable amenities (and TINY bathrooms) in an unremarkable location. The only thing remarkable is Suite Attendant Columbia. She was unfailingly friendly, professional, and helpful. Her smile brightened our day.

Helpful?
1 Thank BlondeTraveler16
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Columbia: Thank you for staying with us and thank you for taking the time to complete this review. Additionally, thank you for recognizing Columba. I will celebrate her mention here... It's a big deal for our associates to be memorable. I concur with your assessment of her. I am very sorry to learn that you thought the stay and... More 

Tennessee
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 29, 2016

This was our second stay at this hotel. We first stayed back in July 2015. Was back in town to catch DCI at the Alamo dome. We were traveling with family so we chose a two bedroom suite. Room was very clean, hotel is very accommodating. Room was very nice with two bathrooms. Parking is pricey, but all hotels in... More 

Helpful?
1 Thank Mark M
Humble, Texas
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 26, 2016

I recently stayed for a convention, which I have annually. I have stayed in the hotel every year since it opened and I absolutely love it. Rooms are always clean and LARGE. Its also in a great location. Less than a 5-minute walk will get you to the Mall, Convention Center or Riverwalk. You can cook in the rooms as... More 

Helpful?
1 Thank Keavon R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

The staff here from the moment I arrived was very friendly and very accommodating. I have certain dietary restrictions and they ensured that I had everything I needed for the entire stay. Also just have to say this is my first time at a residence inn and I am so impressed with the spacious rooms with kitchenette, living room and... More 

Helpful?
1 Thank Kelsey G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
San Antonio hotel. ... more   less 

Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham, San Antonio, TX 78205-2011
Location: United States > Texas > San Antonio
Price Range: $137 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn
Hotel Style:
#14 Family Hotel in San Antonio
#21 Business Hotel in San Antonio
#35 Romantic Hotel in San Antonio
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