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All reviews full kitchen mon wed two bedroom suite waffles the river walk two blocks minute walk small kitchen social hour the breakfast area convention center free breakfast parking fee front desk staff great property self park valet service
Read through the reviews, and saw the solid ones for Residence Inn. We gave it a go.
You’re literally about a block from the back wall of The Alamo, then another block to get around front. From there, it’s another block to The Riverwalk. Electric...More
Stayed in the one bedroom suite for 2 nights with family. Upon checking in, I found pubic hairs in the bathroom floor. GROSSSSS! We had to leave right away, so I informed the front desk about the issue. Upon returning few hours later, the same...More
Date of stay: December 2018
Response from DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo PlazaResponded 2 weeks ago
Thank you for staying with us during your visit to San Antonio. I will address the issues that you mentioned with my housekeeping department and I do apologize. I will also meet with my engineering department to discuss the items that you mentioned...More
This is a room that accommodates up to 6. I like the two bedroom concept and all was good until we came back from a long day and the sofa bed wasn't cleaned. Too late to call the front desk so I adapted and waited...More
Date of stay: December 2018
Response from JenniferL7103, Manager at Residence Inn San Antonio Downtown/Alamo PlazaResponded 3 weeks ago
Thank you so much for taking the time to leave a review. I sincerely apologize for the cleanliness issue you experienced in your room. Our staff takes great pride in providing amazing customer service and exceptional cleanliness and I apologize that your sofa bed...More
I check in on Dec/20/18 my TV was not getting any channels. I went to front desk to report it. Less than 5 minutes later, Rafael one of the hotel Engineer came to my room and exchange the TV for another one.That was nice of...More
Definitely one to stay at over and over again. Came to San Antonio for a beautiful weekend and Lita made us feel so welcome!Would recommend this hotel for it's wonderful service,cleanliness,and Comfortable beds!
Spend your extended stay at Residence Inn by Marriott San Antonio Downtown/Alamo Plaza, an all-suite hotel in the heart of San Antonio, Texas offering accommodations with full kitchens just steps from The …MoreAlamo and San Antonio River Walk. Less
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Response from DustySmith | Property representative |
There is valet and self parking available at the hotel provided by the hotel. Both are at a cost of $24 plus tax. These options come with in and out privileges, which most (if not all) other options do not provide. The... More
There is valet and self parking available at the hotel provided by the hotel. Both are at a cost of $24 plus tax. These options come with in and out privileges, which most (if not all) other options do not provide. The hotel provides most parking in its attached garage but also requires the use of another lot for weekends and special events. This $24 parking fee is on the low side of the pricing scale in the San Antonio market.